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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3185 results found

  1. Cards getting stuck in a stack once played

    Cards from myself and my opponent would get stuck and never go to their place on the board. This would cause me to not be able to select my own creatures/Planeswalkers and not be able to select my enemies creatures when playing my own spells.
    Edit: this was on a Google Pixel using android OS

    1 vote

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  2. Did Not Receive TMNT Arcade Style Cosmetic - 8000 gold

    Paid 8000 gold but TMNT Arcade 4 card cosmetic is not to be found anywhere. I own one of the cards but this cosmetic does not appear.

    1 vote

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  3. Missing Cosmetic I Bought - Arcade Style Turtles

    For 8000 gold I bought the Arcade style TMNT 4 card set. If you look under MY store you will see I bought it. None of them appear anywhere. I do own one of the cards yet the cosmetic does not appear.

    1 vote

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  4. Exert Does Not Work!!!

    I am sick of losing games ON RANKED because the game engine does not work. When attacking with a creature with exert, specifically when pressing "Attack All," exert does not trigger! This has caused me to lose games unfairly, ones that I would've won otherwise.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Missing Card

    Opened a card pack for the new Teenage Mutant Ninja Turtles set, and received the Brainstorm full art card, and it is not available in any set, nor can I make the card with tokens. Is the card banned?

    1 vote

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  6. Multiple highly unusual crashes while playing against a particular opponent

    Played against an opponent with the name Hairra_Wedge

    The game crashed 3 times out of nowhere. Seems likely that this player is hacking somehow.

    1 vote

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  7. non accedo al gioco tramite rete wifi dal mio pc

    non riesco ad accedere al gioco tramite rete wifi dal mio pc

    1 vote

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  8. Missing Type of Feedback

    Even navigating to: https://feedback.wizards.com/

    I'm trying to leave feedback about Magic than just about MTGA.

    1 vote

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  9. 1 vote

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  10. Missing Simplified Art Options

    Most cards have simplified art options.

    Including cards I'm sure you have the contracts in place to use these newer art styles (at no additional costs to WotC; because how poorly WotC treats artists).

    Could you please make cards have at least a standard art style that is readable and within universe than this out of universe slop you are stuck to.

    1 vote

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  11. A way to review owned alternate arts please.

    As an example today I got Rhythm of the Wild from a TMNT pack. As I am a new player and play in Standard with cards I'm familiar with so far I don't dabble much in Historic. The new deck builder defaults to standard, so it was kind of hard to find this card I owned and wanted to play. I'm sure there are others I might have forgotten in winning styles from Midweek Magic, opening them in a pack, or purchasing them when they were on sale in the store.

    These are cards I would potentially spend my wildcards…

    1 vote

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  12. Auto Stops Are Missing - Please Stop Hand Coding These

    There needs to be some rules to identify when a card(s) should create an auto stop.

    Otherwise you get board states like this where the client auto passes:
    https://youtu.be/wYRSquPRPYY&t=1270

    This solves some future dev debt than hand coding every little detail into the client.

    1 vote

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  13. 1 vote

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  14. ive spent so much money the game stopped working properly

    i have so many cards that it makes the game not load right and my screen gets whited out in my collection. **** this game. its been broken forever. fix your game

    1 vote

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  15. Instants are able to be cast for their sneak cost during the damage step

    If you do full control, you are able to cast instants after damage is dealt. I tested with the last ronin's technique, michaelangelo's technique, and jennika's technique. I'd assume kitsune's technique would be the same but hadn't tested yet). Sorceries and creatures seem to be fine, just seems like the instants specifically are allowing this.

    1 vote

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  16. Dark Leo and Shredder not visually removed from board after being removed

    I had Dark Leo and Shredder on the field and the opponent gave it -3/-3 (I think it was Karai's Technique). My creature stayed on the field as a -2/0 although it was also in the graveyard. I couldn't attack with the creature, its trigger didnt work, and I also played a second one and didnt trigger legend rule. But the creature that the game knew was removed was still visually on the board. Im not sure if it was the same for the opponent.

    1 vote

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  17. Duplication protection gems not awarded

    Gems awarded from duplication protection are not added to my gem count.

    I don't have exact steps to produce this bug, but i get animation that card reveal is actually resolving into some gem amount 20 or 40 gems. But in my gem amount stays the same.

    Tried changing views and restarting the game but the gem amount stays the same.

    1 vote

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  18. Game freezes

    I play on Android and since 2 updates ago(ninja turtles) the client freezes often. I can click cards, but not end a match. I need to force the app to quit. This happens often when I am playing bot matches. And did not start happening until recently

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  19. attack skipped

    I use turtle lair before attack pahse to attack for lethal but the attack phase never appeared.
    skipping the turn entirely.

    1 vote

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  20. Triskaidekaphile should be banned.

    I dont care who disagrees with me but between the first and last experience I had at an irl mtg event and now this on arena. I personally think all win the game car effects should be banned. We were not even 4 turns into a casual historic match and I lose before I can even get anything going cuz he built his deck to instantly get the win condition on that stupid card. 13 cards in hand, win the game. At the one tourney I went to, a guy had a 300+ card deck and 6 turns in played…

    1 vote

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MTG Arena Bugs & Product Suggestions

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