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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9173 results found

  1. stop putting alchemy in historic brawl

    Alchemy is overpowered garbage and has no place in brawl. Remove the two or give us explorer brawl. Alchemy cards are busted but so is the fact this shuffler is rigged.

    5 votes

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  2. Fleem

    Despite playing in a OM1 traditional draft in September, I have yet to receive the Fleem cosmetics

    5 votes

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  3. Fleem Cosmetic

    Another Fleem post (voting for a similar idea does not seem adequate). I purchased the Mastery Pass prior to the deadline and received no Fleem cosmetics.

    5 votes

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  4. Missing fleem cosmetics

    I did not receive the fleem cosmetics despite meeting multiple of the requirements to obtain them

    Seems to be a pretty common problem

    5 votes

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  5. I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.

    I have not received the Fleem cosmetics after opening 50 packs and buying the Mastery Pass. Could you please check? Thank you.

    5 votes

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  6. Fleem cosmetics not received

    I played traditional draft through the omenpaths before the deadline but have not received the cosmetics

    5 votes

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  7. Missing "Don't Let Your Fleems Be Dreams" Cosmetics

    I had purchased both 10x packs and the mastery pass when they first came out but did not receive the cosmetics yet

    5 votes

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  8. Have not Recieved Fleem Cosmetics Despite Qualifying by Participating in Multiple Drafts

    I have not yet received my Fleem Cosmetics, despite participating in two drafts well before the deadline.

    Would I please be able to receive my Fleem cosmetics?

    5 votes

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  9. llanowar Elves Anime Style Doesn't Apply

    Simply the Card style doesnt apply to the llonwar elves in a game.

    In the collection and in the deck view the card style is applied but in game i get the standrad magic the gathering foundations stlye llonwar elves.

    Can you please look in to why is this and fix it please? I have all the 4 copies of the foundation elves but its not working.

    I would like to play with that card stlye if i bought it. :)
    Thank you for your help in advance!

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Through the Omenpaths Premier Draft Error

    I used 10,000 coins to enter a Through the Omenpaths Premier Draft event on iOS. After completing the live draft, the event crashed while deck building. After restarting the mobile app, the Premier Draft event no longer exists, and the 10,000 coins are still missing from my account.

    5 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Arena crashed while drafting

    I was just drafting Spiderman pick-two draft when Arena logged me out mid draft. I got presented with the screen shown in the sent file. This has not been solved yet. When I press reconnect I am presented with the same screen, when I log out and back in again I am presented with the screen once again and when I close the game and reopen i am also presented with the screen. I have checked extensively and found out it is not a connection issue on my side. This has resulted in 900 gems wasted on this draft.

    5 votes

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  12. Timeout

    9/28 Timeout issues when attempting login from Samsung. I've restarted the phone a couple times and notice that there was an Android OS update not sure if that has to do with it but continually getting this screen. Is anyone else having issues?

    5 votes

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  13. Draft fail

    I was drafting the new collection today at 12:20 (Brasília time) and the game simply logged out and I couldn't log in anymore. I want my gems refunded.

    5 votes

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  14. Individual Card Rewards Misconfiguration Bug

    The individual card reward ranges for Midweek Magic and Daily Wins have yet to be updated more than two months after rotation.

    Edge of Etanities and Through the Omenpaths remain unset and unavailable.

    And while Wilds of Eldrain, Lost Caverns of Ixalan, Murders at Karlov Manor, and Outlaws of Thunder Junction should have been removed at rotation time, they're still available as rewards.

    It is abnormal that a reward mistake has been left unaddressed for two months.
    Shouldn't the individual card rewards that were erroneously distributed during this period be corrected and then redistributed?

    5 votes

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  15. pick 2 draft sucks

    Pick 2 draft is awful, never do it again
    I always do a lot of premier draft for new sets, but this new format just sucks. Pick 2 draft is really weird and playing until just 2 losses is a terrible experience. One game of bad draws and it's basically all a wasted effort.

    Bring back premier draft for new sets.

    5 votes

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  16. Kavaero, Mind Bitten + Lost in Littjara

    When Kavaero is copied with Lost in Littjara, the Kavaero copy retains Legendary resulting in me losing the creature incorrectly.

    Resulted in loss in a pick-two draft game

    5 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Gems without full collection

    Received 20 gems for having collected all rares from Omenpaths Bonus Sheet but I still have a bunch that I haven't collected

    5 votes

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  18. Gems instead of rare card in EOE pack

    I just got 20 gems in my EOE pack instead of a second rare card, although i dont't have all the rare cards in the set.

    5 votes

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    1 comment  ·  Store  ·  Admin →
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  19. プレオーダーで50パック購入しましたが、100パック開封できました。ゴールデンパックもいつもは5個なのに今回は10個でした。

    プレオーダーの50パックを開封後、ゴールデンパックを1パック開封しました。
    その後にメールを3通開けたところ、50パックとゴールデンパック5パックを受け取る通知でした。
    既に開封済みなので通知を後から見ただけかと思ったのですが、さらに50パックとゴールデンパック5パックを開封できてしまいました。

    バグかと思います。

    5 votes

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  20. Everywhere 999 values

    As the game started all the values where set to 999 without anuy cards on hand.

    5 votes

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