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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2708 results found

  1. Play the game like a normal human being.

    For some reason whenever I play the game I only get matched against the same decks multiple games in a row. This must be a bug because it's not mathematically fricking possible for this to continue to happen as much as it does.

    This bug has made the game completely unenjoyable as no matter how many times I seem to queue up for a match, I only play the exact same copy of a deck from different opponents.

    Please address this ridiculous bug so people can actually play the game.

    1 vote

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  2. Asset could not be retrieve during a game causing it to crash

    I'm playing on a pc.
    During a game of draft, i played H.E.R.B.I.E scout unit i think. The client said that there was a problem with some asset and crashed. The client downloaded assets to correct the problem but by the time i could replay the game was already finished and i had lost.
    May i have at least a partial refund for the draft for the inconveniance.
    Thanks

    1 vote

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  3. black widow with decoy ploy

    Black widow was in my graveyard, she is a villain and a hero, I selected her thinking that I was going to pick her but then all of my villains disappeared and were unclickable and I was unable to get them, so I tried to unclick her but instead of deselecting her it resolved the spell and I got one creature instead of two, it literally lost me the win in a draft and thus counted towards one of my losses, if there is any chance you all would be willing to compensate me, my tag is focharm #44688

    1 vote

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  4. Turn ended after casting thurst for knowledge

    Game turn skipped to end after casting thirst for knowledge

    1 vote

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  5. Erro ao atualizar dados

    Não consigo acessar ao Magic, depois da atualização da Marvel o jogo não sai mais dessa tela. Minha internet está normal.
    Já alterei o nome do meu PC e não funcionou.
    Já desinstalei e instalei o jogo inúmeras vezes e não consigo baixar a atualização do jogo.

    1 vote

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  6. Two Music Tracks Play Simultaneously After Traditional Game

    When playing Traditional Historic, if the other player concedes or leaves immediately after you exit the sideboard and this wins you the game, both battle music and the main menu music play at the same time, and the only way to fix it is to close and reopen the game.

    1 vote

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  7. プレミア・ドラフト:「マーベル スーパー・ヒーローズ」をプレイ中にすべて操作するようにしてカードをプレイしたときに動かなくなりました。再起動したときに直りましたがターンが経過していて負けてしまいました。

    プレミア・ドラフト:「マーベル スーパー・ヒーローズ」をプレイ中にすべて操作できるようにしてカードをプレイしたときに動かなくなりました。再起動したときに直りましたがターンが経過していて負けてしまいました。

    1 vote

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  8. Web Up didn't work on The Serpent Society

    I cast "Web Up" against my opponent's "The Serpent Society" which has Ward - Get five poison counters. I got the five poison counters but the creature was not exiled. After receiving the five poison counters I was asked again to select a target creature and if I had done so, I would have received another five poison counters. Please fix this.

    1 vote

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  9. imodane the pyrohammer not triggering her ability to copy damage to opponent

    cast a cut the propulsion on opponents 7/7 flying dragon with imodane the pyrohammer on the field to do 14 damage as a single target spell to kill opponent's creature and Imodane should trigger to do 14 to each opponent. it did not. this is not the first time i have had this happen. i've had it happen to me at least twice with a cut the propulsion, and twice with two other spells. it's lost me the game more than once. I'd really like to play with these cards because i like the combo, but if Arena doesn't see…

    1 vote

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  10. Hullbreaker not working

    This is the second time I’ve had to report a bug in two days of playing both have hullbreaker on the field the game allowed him to send mine to my hand but refused to allow me to return his yes I chose the non land option

    1 vote

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  11. Achievement process error

    Progress on Marvel Achievement is not counting all of the green spells I play. It's causing the achievement to take much longer to complete then it should.

    1 vote

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  12. シールド

    シールド戦
    マーベルスーパーヒーローズにてフリーズ。
    強制停止して再起動から再開しようとしたが起動時に1GBの再ダウンロードを求められたため時間切れ。
    Android:SO-52C でプレイ中。

    1 vote

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  13. Can't Install MTG Arena After Windows 11 update

    After the latest Windows update (KD5095093) and AMD graphics driver update (26.6.2) I could no longer run MTG Arena. It would get stuck on a black screen and do nothing. I uninstall Arena and attempted to re-install, but again, MTGA.exe would get stuck on a black screen and do nothing. When this happens, it also causes issues with Windows itself (e.g. Task Manager freezing). I have tried installing with the firewall disabled and running the install as an administrator and still nothing happens. I am at a loss of what to do. Thank you for any help.

    1 vote

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  14. Cheating

    As soon as player began losing, the game started to lag and I couldn't respond to anything. Then on my next turn, I drew a face down card and the game locked up with a triggered ability on the stack from the last turn. Turn timers were not counting down.

    1 vote

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  15. Oversold Cemetery Bug - Checks Too Early

    Oversold Cemetery is supposed to check if you have 4 creatures at the 'beginning of your upkeep'. It either needs to be fixed or errata'd specifically for Arena. If you have 3 creatures in your graveyard at the end of the opponent's turn, and there's a Mesmeric Orb in play, your untapping of land might add more creatures to your graveyard before 'the beginning of your upkeep'. Let's say 5 creatures flipped into your graveyard at the beginning of your turn during your UNTAP step. Oversold Cemetery will still think you only have 3 creatures in your graveyard instead of…

    1 vote

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  16. sazacap's brew

    when I cast this card in combat, the game immediately crashes. when I reload, it crashes again immediately once the game loads. once the game has gone past the combat step, I am able to load the game.

    it happened THREE TIMES costing my games in my league. I would like compensation please

    1 vote

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  17. scroll

    スクロールが発生する程度のテキストを持つカードをドラッグアンドドロップでプレイできない。
    スクロールが発生するカードをプレイしようとしてもテキスト欄をドラッグするのみでプレイできないため早急に直していただきたいです。
    一度アプリを終了させるとしばらくは正常にプレイできますが、しばらくするとすぐにプレイできなくなります。

    1 vote

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  18. scroll

    スクロールが発生する程度のテキストを持つカードをドラッグアンドドロップでプレイできない。
    スクロールが発生するカードをプレイしようとしてもテキスト欄をドラッグするのみでプレイできないため早急に直していただきたいです。
    一度アプリを終了させるとしばらくは正常にプレイできますが、しばらくするとすぐにプレイできなくなります。

    1 vote

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  19. Raphael tough turtle ability activation

    Combo
    Raphael, tough turtle + krenko, mob boss + dawn-blessed pendant

    If you have too many life gain activations from “Dawn-Blessed pendant” then Raphael won’t trigger at all from the token activation of krenko

    1 vote

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  20. incorrect interaction: HULK SMASH! + Red Guardian, Super-Soldier

    Platform: PC
    Game Mode: Draft

    I cast HULK SMASH!, choosing the mode where Captain Mar-Vell, Space-Born (4/4) dealt damage equal to its power to my opponent's Wakandan Drone Flock (3/3). The Drone Flock died as expected.

    Later during the same turn, my opponent cast Red Guardian, Super-Soldier. Its triggered ability should have been able to target Captain Mar-Vell because she had dealt damage earlier that turn. However, Arena did not allow Captain Mar-Vell to be selected as a target.

    Expected result: Captain Mar-Vell should have been a legal target for Red Guardian's triggered ability.
    Actual result: Captain Mar-Vell could not…

    1 vote

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MTG Arena Bugs & Product Suggestions

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