MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9099 results found
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Sparky won't shut the **** up
Ever sunce the latest update sparky will not shut the **** up in the main menu ever single ******* time the main menu appears. It's been like this for over a month now. Fix your ****.
5 votes -
Cannot play standard on Android
I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.
5 votes -
Arena not working
Matches are not loading right now. It will sometimes match you with an opponent but not always and when it does the game is just frozen and will not even let you concede
5 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes -
Games not loading. Sparky won't go away
Sparky has not gone away for WEEKS now. I've been playing for years. Sparky is useless to me. And today gameplay won't even load on VS matches. WOTC sucks. Get more devs on this game. The company makes enough money to where this game should run flawlessly. I feel like we're all shouting into the void and nothing will get done about it but WOTC will still gladly take our money.
5 votes -
Final Fantasy Quickdraft Error
I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.
5 votes -
Braw Challenge Game Stopping
While playiing the Brawl meta game challenge tge game either didnt start after mulligan decisions or it just stopped midgame with no rope
restarting the game and machine brought be back to the game but when starting a new game the error occured again
this happenend around 4 or 5 times
5 votes -
After hitting the "Play" button, goes to match but nothing happens
Quick Draft FF. After hitting the play button, goes to the game screen, shows opponents name and avatar, but nothing happens, cannot do anything, cannot even concede. Play on PC
5 votes -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
Festive Feast in Japanese demands treasure
The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.
The English text reads: “Sacrifice 45 food tokens over any number of games.”
The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”5 votes -
Winternight Stories
I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.
5 votes -
Tutorial fairy
Every time I login, the tutorial fairy won’t shut her yapper!
5 votes -
ANNOYING PIXIE keeps showing up
The stupid pixie from the tutorial keeps showing up everywhere like i'm a new player. It's ******* stupid and annoying. Fix this ****!
5 votes -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
5 votes -
Day of the black sun did not turn off earthbend
I cast Day of the Black Sun for 3 to wipe my opponent's board. On that board was a earthbent land creature.
Day of the black sun says each creature with mana value X or less “loses all abilities”. This should turn off the recursion effect of the earthbent land. However, it didn't. The land returned after being killed.5 votes -
The Back Arrow isn't working.
The Back Arrow in the deck details screen isn't working. Once I'm in the details screen I can't get out unless I go back to the home screen and abort the deck building.
5 votes -
Toph, the First Metalbender Ability Issue
When Toph has no abilities while enchanted by "Eaten By Piranhas", artifacts are still treated as lands.
In below screenshots, Toph is enchanted, lost all abilities, yet all artifacts are still treated as Islands due to Harbinger of the Seas.
5 votes -
Rebelling fire fail
The deck does not need white lands. The planes were forced into the deck and I have zero utility for it. It has made the deck completely useless.
5 votes -
BUG: Full control
Every time I click outside the Arena window, and then press back in the full control mode seems to be toggled.
Basically full control is getting activated and deactivated while playing Arena in windowed mode.I'm on Windows 10, Epic Games launcher
5 votes
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