MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9141 results found
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Limited draft not working
My EoE limited ranked draft kept disconnecting from serve. This cost me 1500 gems and I didn’t play a match and got removed before the third pack opening. Please, help to refund gems.
5 votes -
Unable to login
Server status page shows
All Systems OperationalTrying to connect shows attached
5 votes -
It's July 29th, Why hasn't Edge of Eternities Unlocked
I woke up this morning excited to hop on arena and start brewing for new standard and brawl ideas. Only I'm sad to see that arena has not yet unlocked EOE despite saying available on July 29. Sure would be nice to have access.
5 votes -
Game crashes anytime I try to play or open the deck creation screen.
My game can load the main menu and I can click into the store. Anytime I try to click 'play' any specific event or go to the deck screen the game crashes immediately with no error message. I've updates my mac, I've uninstalled and re-installed the game but nothing works.
5 votes -
Fabled Passage Crashes game
When playing a brawl game with Kotis, I played fabled Passage as my turn one Land, it highlighted the land but never played it and my screen froze and forced me out. Upon reentry to the brawl game, I attempted the same play as above and the same results happened.
5 votes -
Ban Stormchaser's Talent, Vivi orniter, and Cecil, Dark Knight
These are now the cards actively ruining the format. It's a shame you're so milquetoast about bans that you don't have the courage to ban cards until the game is finally balanced and fun to play. As it is, it's only fun for one person right now and that the guy whose guaranteed to win because he got to draw all his overpowered cards.
5 votes -
My set collection section has a mistake
In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109. This is very frustrating since I want to complete the set, as I have done will all the previous ones…
5 votes -
Sparky's Challenge
Sparky's Challenge disappeared, I saw that I'm not the only one who reported it, I hope there's some way to fix it. I couldn't complete it
5 votes -
Sideboard invalid after 7 cards... decks now unplayable due to being invalid after having more than 7 cards in sideboard. over a week bugged
My Deck is invalid when sideboard is over 7 cards. Used to be able to play standard with 15 card sideboard, now anything over 7 makes decks invalid. So most of my decks are now unplayable due to not having any proper sideboard.
5 votes -
Brawl deck not working
I can't play 2 decks as error states that there are too many cards of the same name in a deck. 1 deck has Nazguls and the other has Hare Apparents. Shouldn't this still work?
5 votes -
Shuffler in arena is not correctly adjusted
Dear WoTC Team,
I would like to report a bug, which I presume comes from the algorythm of the shuffler.
Whenever you have four lands in your opening hand, you are flooded with mana on your following turns.
I've observed this behaviour whenever I had said amount of mana in my opener.
Kindly have a look at it as it became predictible and annoying.Best Regards,
Paweł
PS I wanted to attached corresponding log, but it weighs 139MB
5 votes -
Bug: Unable to join active game on reconnect
On any platform (both android, ios, windows, macos) when there is intermittent connection (disconnect-reconnect network) the game is successfully reconnected but it doesn't join to an ongoing match.
As a temporary solution, client restart is required to rejoin the match. Also this is causing a time loss. Showing animation and pre-game screen uses up wait time, often resulting in lost turn. Failing to rejoin on time loses the match.
The issue can be replicated by joining a game, disconnecting-reconnecting the network cable on pc or disabling/enabling WAN on router for mobile devices. When the device is reconnected, game reconnects but…
5 votes -
Tempest hawk bugging and not letting you gave multiple copies. This makes my decks unable to play in arena
Multiple copies of tempest hawk are causing the game to bug and not let you enter brawl. If I put more than 1 copy on my brawl deck it tosses me and error saying my deck couldn't be verified. Please fix this
5 votes -
Dragon's Approach rendering deck invalid
Dragons Approach list was valid in Brawl yesterday, I updated the app this morning and now the deck is invalid for too many of one card. Dragons Approach can have any number so it should be valid
5 votes -
Problems loading
I just downloaded the newest update. The game acts like it's going to load and then goes to black screen for hours
5 votes -
recurring game crashes on mobile after last update
After the latest update, the game crashes after a few minutes of playing on mobile, automatically closing the app.
5 votes -
sideboard
Deck builder won't let me put more than 7 cards. it says Deck cannot have more than 15 sideboard. See picture. As you can see (even if it's blocked a liitle) I;m nowhere near 15 cards in the sideboard.
5 votes -
App crash when doing anything on pixel 9 since today's update
Since the last update 2025/07/09 I can't play or can't go to the store without the app crashing.
My phone is one of the more extensive (pixel 9) and could handle arena before the update.5 votes -
Deck
I have been playing a brawl deck for months that has hare apparent as the main theme producing many tokens. Hare apparent states that a deck can have any number of it. Today I updated the app and it somehow now invalid saying there's too many copies. I also attempted to delete the deck and rebuild it from scratch as per troubleshooting and it did not work. I am using an android phone to play. Any work around for this? I noticed a few others with bugs of the same type, such as running into this error but with nazguls,…
5 votes -
サイドボード
サイドボードに8枚目以降のカードを追加すると「無効なデッキ」の警告が表示されてデッキを完成させる事ができない
5 votes
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