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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10239 results found

  1. Fabled Passage Crashes game

    When playing a brawl game with Kotis, I played fabled Passage as my turn one Land, it highlighted the land but never played it and my screen froze and forced me out. Upon reentry to the brawl game, I attempted the same play as above and the same results happened.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Ban Stormchaser's Talent, Vivi orniter, and Cecil, Dark Knight

    These are now the cards actively ruining the format. It's a shame you're so milquetoast about bans that you don't have the courage to ban cards until the game is finally balanced and fun to play. As it is, it's only fun for one person right now and that the guy whose guaranteed to win because he got to draw all his overpowered cards.

    5 votes

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  3. My set collection section has a mistake

    In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. This should have been an error happening when I crafted the last uncommons that I was missing using my wildcards. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109.…

    5 votes

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  4. Sideboard invalid after 7 cards... decks now unplayable due to being invalid after having more than 7 cards in sideboard. over a week bugged

    My Deck is invalid when sideboard is over 7 cards. Used to be able to play standard with 15 card sideboard, now anything over 7 makes decks invalid. So most of my decks are now unplayable due to not having any proper sideboard.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Game freezing/lagging

    The game is freezing/lagging thus unplayable

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Standard Legal Decks listed as Invalid to Play Standard

    When you go to "Find Match", Select "Standard Play", none of my standard legal decks show up. I even copied a pre-built standard deck and added in one standard legal card but now it's listed as invalid.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Brawl deck not working

    I can't play 2 decks as error states that there are too many cards of the same name in a deck. 1 deck has Nazguls and the other has Hare Apparents. Shouldn't this still work?

    5 votes

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  8. Invalid decks sorrow

    HI!
    Today I found out that most of my traditional decks (with sideboard) became invalid. While opening them, I found no banned or restricted card in them. I removed the sideboard and some got saved, some didn't. Now I also lost the sideboard for Pioneer and standard. Please help, because it is sad

    5 votes

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  9. 9 Nagul

    Having a bug where the deck is saying I have multiples of a card, but does not show what it is. I am running 9 Nazgul, which should be legal. The error says it is invalid deck and has 8 invalid cards, making me assume this is the issue

    5 votes

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  10. Shuffler in arena is not correctly adjusted

    Dear WoTC Team,

    I would like to report a bug, which I presume comes from the algorythm of the shuffler.
    Whenever you have four lands in your opening hand, you are flooded with mana on your following turns.
    I've observed this behaviour whenever I had said amount of mana in my opener.
    Kindly have a look at it as it became predictible and annoying.

    Best Regards,

    Paweł

    PS I wanted to attached corresponding log, but it weighs 139MB

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Tempest hawk bugging and not letting you gave multiple copies. This makes my decks unable to play in arena

    Multiple copies of tempest hawk are causing the game to bug and not let you enter brawl. If I put more than 1 copy on my brawl deck it tosses me and error saying my deck couldn't be verified. Please fix this

    5 votes

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  12. Dragon's Approach rendering deck invalid

    Dragons Approach list was valid in Brawl yesterday, I updated the app this morning and now the deck is invalid for too many of one card. Dragons Approach can have any number so it should be valid

    5 votes

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  13. Bug: Historic decks will not save.

    Historic deck will not save if there are more than 7 cards in the sideboard. An invalid deck warning, stating there are more than 15 cards in the sideboard appears. I am currently using a PC. The bug appeared after the 7/8/2025 update.

    5 votes

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  14. Problems loading

    I just downloaded the newest update. The game acts like it's going to load and then goes to black screen for hours

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. My decks are reported as not legal and cant make changes

    Cant make brawl deck with Hare Apparent. the cards says i can have any number of copies in my deck.

    Also I cant make any changes to my pioneer mono red sideboard. i get bug that my sideboard has more than 15 cards when sideboard only shows 15 cards. I cant make any changes to the deck.

    Please fix your spaghetti code

    5 votes

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  16. recurring game crashes on mobile after last update

    After the latest update, the game crashes after a few minutes of playing on mobile, automatically closing the app.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Unable to start game on Android after latest update

    After the update on July 8th, 2025, I am unable to reach the main menu after the load screen.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. sideboard

    Deck builder won't let me put more than 7 cards. it says Deck cannot have more than 15 sideboard. See picture. As you can see (even if it's blocked a liitle) I;m nowhere near 15 cards in the sideboard.

    5 votes

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  19. App crash when doing anything on pixel 9 since today's update

    Since the last update 2025/07/09 I can't play or can't go to the store without the app crashing.
    My phone is one of the more extensive (pixel 9) and could handle arena before the update.

    5 votes

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  20. Deck

    I have been playing a brawl deck for months that has hare apparent as the main theme producing many tokens. Hare apparent states that a deck can have any number of it. Today I updated the app and it somehow now invalid saying there's too many copies. I also attempted to delete the deck and rebuild it from scratch as per troubleshooting and it did not work. I am using an android phone to play. Any work around for this? I noticed a few others with bugs of the same type, such as running into this error but with nazguls,…

    5 votes

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