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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2708 results found

  1. Davriel Bug -2

    Bonjour je joue un commandant Davriel mais depuis plus de deux mois sont effet -2 affiche un message d'erreur qui fait que le choix se fait a l'aveugle sur le bonus et les malus choisis, j'ai ensuite vu des gens jouer le même jeux et au vu des choix fait ils semble que pour certaine personnes il ne soit pas concerné par se problème j'ai pourtant vu d'autre personne s'en plaindre également donc je ne suis pas le seul. J'ai essayé sur mon téléphone ainsi que sur mon pc avec desinstallation pour les deux mais rien n'y fait pouvez-vous m'aider…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Bug

    For some reason when I play my Umori companion deck, even though in deck building it still says my companion is legal and set. But as some as I start a game my companion is not visible or usable.

    I don’t know how to fix on my end. It happened after two updates ago, right around when marvel cards were added

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Comoanion not working in brawl

    I have a brawl deck with lurrus companion, it does not show any issue or warning in the deck builder but when I play with the deck the companion does not appear, as if I did not have it in the deck.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Game freeze

    This game freezes constantly when I have priority. I’m in the middle of casting a spell and I can then no longer do anything. Sometimes it freezes on my opponents turn and then I miss my opportunity to respond. Don’t get me wrong I really like the fun animations, but what I’d really like is a functional game. After the most recent update it’s borderline unplayable. Ive now lost dozens of games on the ladder due to game freeze or server issues.

    6 votes

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  5. 翻訳に関する不具合

    魂の仲介人、ダブリエルの-2効果において、条件と提案がそれぞれ日本語で表示されなくなっています。
    For the -2 ability of Davriel, Soul Broker, the conditions and offers are no longer displayed in Japanese.

    6 votes

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  6. Jump Into Marvel

    Jump in marvel : after Second pick i got kicked to home screen. When i go back i to the event My first pick is now locked in and im unable to select a second pick.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Connection lost

    Connection lost error when trying to log in

    6 votes

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  8. June constructed reward packs bugged

    The 10 packs rewarded for the Rank Season Error are empty. They seem to disappear when clicked but no cards are rewarded.

    6 votes

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  9. Jump Into Marvel - Locked Out

    After second packet pick trying to play results in going back to the choose packets screen [see image]
    On clicking 'Choose Packets' button the 'Choose one of these themed Packets' screen with my first choice already there, but without the previously shown choices for packet 2. [see image] Confirm pick is greyed out, and no further progress is possible.
    Result is lost gold, no cards appear to be have been added to my collection from those picks, not possible to play or quit event. Locked out of whole event, unfortunately.

    6 votes

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    1 comment  ·  Events  ·  Admin →
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  10. Marvel cards from Jump In event not usable in Standard decks

    Most of the cards I received from the Marvel Jump in event are in my collection, but when I try to add them to a deck, it doesnt show them for Standard decks.
    It does show them for Limited decks.

    I expected that since it said that cards received are added to my collection that they are then usable for any type of deck. The cards are visible in my Collection, but I dont see anywhere it would indicate that the card is in the collection for limited only, Or if a card is available for standard.

    I am using…

    6 votes

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  11. Timeless achievement issue

    Timeless games are not counting towards the achievement.

    6 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  12. Marvel Master Reward Cards not available to be used in deck building.

    Platform: PC and Android

    After receiving the reward cards, attempt to use them in a deck.

    It appears there is an issue with the Marvel Cards received in the rewards as they show up in the collection but do not show up in deck building.

    I am attaching Thor information as an example, but I have confirmed this applies to all cards received through the Master Rewards.

    I have run repair on the client, and restarted the client a few times.

    It appears that the cards are not listed as legitimate cards for any deck type.

    6 votes

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  13. not counting spider or hero cards in achievements for marvel superheroes

    had a deck with mostly spiders and heroes and got no count in the new acheivement this is ridiculous to not have checked to see if this worked before the release!! you should just give myself and others here all the achievements for doing your work debugging

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Fantastic 4 Marvel Jump In Deck Unplayable

    I should have known not to try an event with auto-generated land on the first day. You never test these things before you roll them out. That was the lamest event I ever sat through because your program can't figure out land requirements again. Let me assign them myself if your algorithm is that bad at it! If you choose the Fantastic 4 as a half deck it only gives you land appropriate for the other theme, leaving half or more of the Fantastic 4 almost impossible to play until you draw one of your two lands that can assign…

    6 votes

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  15. Land algorithm

    Your land algorithm is bullspit!!!!! I just lost my first 3 games in sealed because I drew nothing but lands. I also had to mulligan every game because I would get one land or all lands

    6 votes

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  16. SOS Lorehold flashback effect blocks life total

    The yellow effect around flashback cards in the graveyard blocks the life total completely.

    6 votes

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  17. After crash, game wouldn't let me block

    In a draft game, my opponent attacked for lethal. I selected an appropriate block and the client immediately froze. I restarted, and when I got back I was still in the declare blockers phase, with no blockers assigned, but it wouldn't let me click any of my creatures to assign them as blockers. I was forced to select No Blockers and take lethal, despite having an available move that would keep me alive and put me in a solid position to win the game.

    6 votes

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  18. Advanced search

    Also having a problem in deck builder where I can't press "okay" to leave the advanced search page (I'm on apple mobile) depending on what filters I have selected. To recreate: select decks, make a new deck, select timeless as the format, open advanced filters, select mythic under rarity, then try to close the advanced filter page by pressing the orange "okay" button.

    6 votes

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  19. ALCHEMY BROKEN, DECK BUILDING FAILURE

    I noticed something odd. I created a deck about 30 minutes ago. Alchemy deck. After playing I decide to edit, I click on the deck in my collection. SERVER HANG. Close the client and restart. Other decks open and close properly, but Alchemy seems to have a glitch. Now when starting a build and you select Alchemy as format, the dropdown hangs like it was not selected.

    I play a lot and have found a few glitches, bugs and help troubleshoot them. From the users end. I feel like an honorary employee. Can I get some swag? Coffee mug would…

    6 votes

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  20. Can not edit new decks.

    I cannot edit new decks. I can edit the old ones. I can create new decks by copying from clipboard but then I cannot edit them.
    The screen shows Waiting for the server and stays there

    6 votes

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MTG Arena Bugs & Product Suggestions

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