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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2708 results found

  1. Jump into Marvel cannot pick the second pack after rejoin

    I was trying to search for the typical card description of my pack 1 before I chose the pack 2 in the Jump into Marvel event, so I left the event and searched the card in my collection. But when I tried to rejoin the event, I could not correctly start my play after I chose pack 2. I cannot even drop the event to start a new one. Seems the event says goodbye to me :(

    Step to reproduce:
    1. Pay 1000 gold to join event
    2. Pick pack 1
    3. Click "Deck" on top to exit event
    4.…

    7 votes

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    1 comment  ·  Events  ·  Admin →
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  2. Bug booster

    There is a bug when opening booster packs: after interacting with the booster image, the sequence of images revealing the cards does not appear (this is shown in the video). Additionally, when I check my library to see if I have received new cards, nothing shows up.

    7 votes

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    1 comment  ·  Store  ·  Admin →
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  3. pbm with jump into marvel

    I entered the jump into marvel event on PC. I chose agents of shield then another white packet. Then the game brought me back to the main screen. When I go back to the event, the game asks me to select a theme packet but I can't as none appears.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Jump in half selection brick

    Pick one fine. Picked two-crashed into home. Jumpin stuck at half deck, unplayabled

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  5. No Reward cards after Marvel Achievement

    After completing a Marvel Achievement, the stated cards have not appeared in my card lists. Cards in screenshot have not appeared.

    7 votes

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  6. cannot edit alchemy decks

    cannot edit alchemy decks. Gets stuck in the loading screen. Trying repairing game with no improvement. Same issue detected in mobile app

    7 votes

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  7. Advanced filters doesm't work

    Advanced filters doesn't work when you select OK.

    7 votes

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  8. Projecting a buggy July?

    Finished a match in the ranked queue. Found myself demoted to Silver and fast-forwarded to July. Image of profile attached. Windows 11.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. 7 votes

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  10. Brawl Matchmaking Keeps giving me same opponent or highest tier commanders for opponents

    The Brawl Matchmaking seems to be having some issues. I matched against the same opponent with the same deck three times in a row. Each time I was using a different deck and waited about a minute in between queueing up. The latest ban restricted update said the matchmaker has been refined, but this has been a recurring issue for me since then, I'm either playing against the same person over and over or getting matched against the highest performing commanders regardless of what I'm playing.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. riddles

    Riddles not working properly. First 3 were fine, then I got a message called "eighth riddle", which was "what have I got in my pocket". "Ring" didn't work so I started putting in the answers to other Bilbo-Gollum riddles, and "egg" worked. Presumably that was the 4th riddle? Next message was "sixth riddle", the fish one, and fish did work. Then I got 7th riddle, the time one, put in "time" and it said code already redeemed. Maybe because I already tried that for the 8th/4th one? At this point I gave up.

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Choco, seeker of paridise trigger when roaming throne is on the battlefield

    Whenever I attack while playing choco, if roaming throne is out the first trigger cause the select all button to double when selecting lands to come into play and if I don't have any lands to paly it will not let me press the button and stall out

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Rigged Game / Scam

    I was one game away from climbing to Diamond in a BO3 game to get the stupid extra pack, facing the worst possible RNG. In 25/37 games, I started with 1 or 0 lands with an Elf deck, having to mulligan to get the same result: 1 or 0 lands in my opening hand repeatedly, A lack of respect.

    It was impossible to avoid dropping from Platinum 1 to Platinum 4. Mana stuck or flood

    I've reached Mythic several times and I have experience piloting my decks, but this RNG It's impossible for it to be so consistently negative, I…

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. The Hobbit - Welcome Deck Duel No Card Reward

    Completed the Welcome Deck Duel, Hit Claim at End of 3 Wins- No Reward Given, No Prompt for Cards Claimed.

    6 votes

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    4 comments  ·  Events  ·  Admin →
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  15. The Hobbit Welcome Deck Dules decks do not match the paper Welcome Decks

    All Hobbit welcome decks are missing spells and instead have too many lands when compared to the paper decks listed here: https://magic.wizards.com/en/news/announcements/the-hobbit-welcome-decks. Each deck has 18 to 22 lands instead of 17, making them difficult to play.
    For example, the Blue deck is missing 1x Lorien Revealed, 1x Thranduil's Decree, 1x Colossal Whale, and 1x Rogue's Passage, and has 20 Islands instead of 16.

    6 votes

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    2 comments  ·  Events  ·  Admin →
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  16. All Sieges Don't Work

    None of the "Siege" enchanment cards work!

    They all were functioning properly before the newest update. Please fix because those cards are really fun to use and some decks are close to, if not, unplayable.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Korean Translation Error in "Old Fat Spider Can't See Me" (Chapter II)

    In the Korean client of Magic Arena, Chapter II of the Saga card "Old Fat Spider Can't See Me" contains a critical translation error that completely changes how the card works.

    English Original: "Prevent all damage that would be dealt by up to one target creature..."

    Current Korean: "...그 생물에게 입혀지려는 모든 피해를 방지한다." (Incorrect: "Prevent damage dealt TO the creature")

    Correct Korean: "...그 생물이 입히려는 모든 피해를 방지한다." (Correct: "Prevent damage dealt BY the creature")

    The English text prevents damage dealt BY the target creature, but the Korean translation incorrectly states that it prevents damage dealt TO the creature.

    6 votes

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  18. Freezing when playing enchantments with a choice

    The game hasn’t worked right since the Hobbit release. But, the biggest issue is when you play an enchantment with a choice like Windcrag Siege and get to select like Mardu or Jeskai… it freezes. Everytime. I’ve tried several things and it keeps happening. Your timer runs down and the game automatically selects one of the choices but not the one you want, causing losses and delayed games.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Broken card

    Hollowmurk Siege

    When the card goes into play it does not let you pick Sultai or Abzan it just gets stuck at the choosing screen. You can click on either or but nothing happens. This has happend twice to me since the last update. You end up losing the match because you can not do anything or end up having to concede.

    Playing on PC

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Room

    Room bug when I damage player to unlock room with the blue 4 mana spirit thingy its supposed to unlock a room it freezes if both rooms are locked on a card I like to bring my enchantments from exile or graveyard please fix and then the little switch to see the board if you have a selection flickers rapidly

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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