MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10219 results found
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Unable to sideboard in game 3 on mobile
In a ranked Bo3 match, between games 1 & 2, I was able to access my sideboard and make changes to my deck. In between games 2 & 3 however, when viewing my deck and sideboard, I could not add cards from my sideboard into my deck by tapping them; I was able to remove (or add additional copies) cards from my deck by using the + and - buttons, but could not replace them with cards that were in the sideboard and not the maindeck- obviously though, I could not register fewer cards than legal, so I was unable…
50 votes -
Waiting For Server
Ever since the newest update, I will get a waiting for server issue with every single game that I play. It's annoying that I can't even play one game without server issues.
50 votes -
Draft card auto pick
During Brothers War draft phase the card i wanted to pick disappeared and it auto picked a different one. I used a draft token for that part.
50 votes -
Sound
Since the new set was introduced the sound is missing or partially there. It's sporadic and usually during combat but not always.
50 votes -
alchemy
Not only is Alchemy ruining historic but now it's ruining draft also, commander legends baldur's gate alchemy is the only non-rotating premier draft available and I hate it.
50 votes -
Resolution Bug
Resolution Bug on Mac OS
50 votes -
49 votes
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Alchemy
Hey Wacky Wizards stop forcing Alchemy on us. Stop rewarding
me with Alcrummy cards. I don't want you garbage. Any coincident
that when I start a game cue or deck build it defaults to Alchemy??
It shows your desperation. Stop your illegal practices.49 votes -
Android app crashing
Since the recent Android OS update the app constantly crashes. I have uninstalled and downloaded again but the issue remains.
It gets unplayable because you need wins to progress but it keeps throwing me out of games and giving me losses
49 votes -
High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
49 votes -
Losing connection to server
I am having regular issues with the game freezing, and connection being lost to the server.
Sometimes the connection is regained and the game continues, other times the game recognises that connection has been lost and disconnects me from the game (can be real great when I'm losing, but real frustrating when I'm winning), other times the game stays frozen, and I often have to restart arena and lose the game.
I've tried troubleshooting the network on my end, and there don't seem to be any issues. I have a strong connection with good speeds.
49 votes -
Emrakul + Heist Not working
I controlled my opponent with Emrakul, heisted myself with Grenzo, was prompted to choose a card, was not shown the cards, timed out. :(
48 votes -
BO3 sideboard BUG
I cant play BO3 because sideboard is broken. I cant see all my 15 cards there and managed them. As you see on screenshot - it also 8 cards in sideboard and i cant play normally. Please help... Iam very disrupting :((((
48 votes -
Provide an eternal format for MTGA
I am not opposed to Alchemy or Historic being a unique digital only format, but an eternal format where cards are unchanged needs to be implemented on Arena. Pioneer and/or Modern being the most logical. It could even be another unique format (Pioneer plus fetch lands because shuffling isn’t an issue in digital) like Historic was prior to the digital only cards. But consistency with paper cards and allowing cards to live on post-standard rotation is something that a significant portion of the player base wants, and I believe is necessary for the long-term health of MTGA.
48 votes -
retrieving asset manifest
hi guys
im trying to play on macbook pro but the game get stuck on the screen retrieving asset manifest. what can i do?48 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
48 votes -
MTG Arena "Error Updating Data"
I am still getting the "Error Updating Data" issue.
No, it's not my connection.
No it's not proxy settings.
No, it's not the firewall.
No, the VPN did not help.
Yes, I did switch to the Epic Games Launcher.
None of these have helped. I still can't play this game. My connection is 200+MB/sec downloads and yet this game chokes my install at under 10mb/sec
48 votes -
Missing Mastery Pass Rewards
I havn't had lv57 mastery pass reward,an ikoria pack.
48 votes -
black screen launch
Despite the latest hotfix, still impossible to launch the game => black screen.
Windows 7 64bits48 votes -
Duplicate Protection Not working
Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.
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MTGA 6_12_2020 2_17_42 AM.png 1145 KB -
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Log20200613_220224.log 2 KB
48 votes -
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