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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2818 results found

  1. Cannot complete Hobbit set collection

    My hobbit set collection view says I have collected 4 copies of all common, uncommon, rare and mythic cards.

    However, the set does not show as complete and 1 colorless card is shown to be missing. How is that possible?

    4 votes

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  2. auto-concede against decks that remove player agency

    I will accept a de-ranking rather than being forced to play against decks that strip away player agency. While removal is part of the game, deliberately creating decks that prevent meaningful interaction feels unsportsmanlike and diminishes the fun for everyone involved. Magic should be about strategic interaction, not one-sided experiences where a player’s choices are completely nullified.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. day 4 even after getting the new patch/update still unable to update

    still unable to update the freaking game arena... getting to maybe 46 megabytes and fails and asks to retry before failing again. i shouldnt have to deal with this or find work arounds for this.

    4 votes

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  4. Bug in option select for Outpost Siege

    Steps to reproduce the bug: Play "Outpost Siege".
    Platform: Mac
    Results: Clicking an option does not select the option; no way to back out; essentially frozen on the 'choice' screen between khans and dragons. Can click "see battlefield" and the toggle works, but it doesn't change the effect of a choice not being make-able.
    Eventually timer runs out and an option is autoselected.
    This has happened the last two times that Outpost Siege came up for me.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. windcrag

    Regards!

    I started playing the Mardu deck again but there was a problem with the "Windcrag Siege" card Enchantment. When the card comes into play, the game won't let me choose an option from the choices offered (Mardu or Jeskai). The choice lasts until the time runs out, after which the game chooses the option itself, in this case it always chooses the first option (Mardu).

    Thank you for your attention, I hope this problem will be solved soon.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Frostcliff Siege does not work

    Cannot chose the mode once it entered

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Marina vendrell unlock/lock ability

    When trying to use the ability of my commander to Lock/Unlock a room, nothing happens and the screen is then stuck. Before hand you’d get buttons on the screen to ‘unlock’ or ‘lock’ the selected door but it no longer happens.
    This has been going on for a little while now and I can no longer play my favourite deck.
    While the screen stays like that, I then time out and the app will make a random decision for me and it skips to the end of my turn.
    This is very frustrating.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Davriel Planewalker not working properly

    After playing Davriel, Soul Stalker; the 2nd and 3rd abilities don't seem to work properly.

    • The 3rd ability worked initially, but the negative debuff stayed on the commander instead of reverting to normal.

    • The 2nd ability caused the screen to freeze somewhat, and the choices could not be picked. (mouse clicks did nothing).

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. 4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. new hobbit decks bug

    the challenge keeps resetting without giving me rewards as soon as I get all my wins it will reset.
    Also, all the decks get mana flooded every time this hurts green the most. but the only one really playable is red.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Bug carte siège de la cordillère des Andes

    Quand j'utilise la carte le jeux bug et reste bloqué sur les choix que la carte me propose. Je sélectionne un choix mais rien ne se passe. Le temps s'écoule et je pert pour cause d'inactivité.

    4 votes

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  12. Timeout causing game loss

    Before, 1st timeout resulted in auto-play. Only 2nd timeout resulted in game loss. Now it appears that first timeout results in game loss. This has a compounding effect with bugs that do not allow the player to do anything, like the siege bug. First timeout should NOT result in game loss due to circumstances outside of player control.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Tarkir: Dragon storm; Siege cycle

    The entire cycle of seige cards present their options, do not highlight or allow for selection. highlight their selection when hidding the prompt, stop presenting their selection when unhiding the prompt, and only display their options while hiding the prompt after. All affected cards are rendered non-functional, and placing them on the board forces you to time out your turn. To reproduce this bug, put a seige on the battlefeild. I use the mobile version, I have repaired game files, and reinstalled, bug persists.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. d

    I have encountered a bug while playing standard ranked best of 3. Whenever I attempt to cast glacierwood siege, and the screen to choose a mode pops up, the game doesn't let me choose a mode, and instead I am stuck on that screen as my timer runs down. This has cost me six games of ranked standard. Please fix this. I am playing on an iphone

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Turbo mode

    Can we PLEASE have a turbo mode in historic gameplay. SO sick of the slow play from players when they have 1 or 2 cards in hand (no decision to make) or the blue deck players that take THREE FING WEEKS to decide which of their 15 counter spells to play.
    PLEASE for the love of God put in a turbo mode where you have 10 seconds to play your turn. If that doesn't suit your deck then no need to play turbo. Blue deck players are a MISERY to play against, ALWAYS slow and ponderous.
    Also, it would
    …

    4 votes

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  16. Windseige craig

    When i play windcraig siege i cant pick between mardu or jeskai and it makes me wait till my timer goes out and then it automatically picks mardu for me

    4 votes

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  17. time out due to loop

    During a ranked game, I lost due to a timeout while my opponent was executing a Scoot Mob Landfall combo. The stack had over 400 triggers, and as I waited for it to resolve, I timed out! I controlled flyers and my opponent’s life was low with no attackers, yet they continued generating Scoot Mobs. This appears to be a recurring issue. The game timer should not run while the stack is resolving. Despite clicking on everything and using emotes, the timeout fuse continued. This issue needs to be addressed.

    4 votes

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  18. planeswalker ability not working

    Options for Davriel, Soul Broker's -2 ability show up, but aren't able to be selected. When they are displayed, the button top right says view browser. When I click it, the abilities hide, and the button then says View battlefield. Something is broken.

    4 votes

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  19. 館への鍵で部屋選択時に対象の部屋を選択できない。

    以前は問題なくできていたが、
    館への鍵で対象のカードを選択したのち、開放する部屋を選択しようとしても、選択できない。
    戻ることもできず、ゲームを中断するしかなくなる。
    手元の再現性は100%。

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Hobbit Foundation Brawl Decks cannot be played

    I purchased gems to buy the Hobbit Foundation Brawl Decks and it says they contain cards that cannot be crafted with wildcards. Cannot use the decks I paid money for now.

    4 votes

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MTG Arena Bugs & Product Suggestions

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