MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Cannot enter collection screen
Occurred at 2026/6/19 6:51 (UTC).
The collection screen cannot be opened.
Maybe the fact that I am playing from Japan (and my time zone has always been JST) is related.
The time when this issue occurred was 6/19 15:51 in JST.
Maintenance is scheduled to start at 6/19 15:30 UTC, which is 6/20 0:30 JST.
In other words, could it be that testing has not been done in different time zones?
Steps to reproduce:
- Launch MTG Arena
- Open the Deck tab
- Click the Collection button
Result:
- It does not transition to the Collection screen
5 votes -
decklist
When trying to open decks to see the deck list it hangs up and "waiting for server" swirl just continues to swirl until I close game. I have tried opening different decks. Also, clicking on one deck and then trying to open another. Nothing from suggestions is working to reslove it.
5 votes -
un able to make ne deck
for some reason i am unable to make new decks i got some new cards and wanted to make a new deck for alchemy i can see all my cards but when i select alchemy it still shows all my cards even invalid ones it is also doing it for standard and other formats i am on the steam format for pc
5 votes -
Can't create alchemy deck. bug.
"Waiting for server" nothing happening. Even if i uninstall and install. Even if I restart my cellphone.
5 votes -
Cannot filter cards once I select Alchemy from dropdown
1) Filters do not work in deck creation once I select Alchemy as deck type
2) Alchemy cards are terrible to run into during Brawl
3) Alchemy is becoming less and less enjoyable due to the toxic decks noted below5 votes -
unable to join event network error
Unable to join the Phantom Premier Draft Foundation.
5 votes -
Error network, unable to join the Phantom draft event
After a draft I cant rejoin the event, its unfair as I want so badly to draft freely. Sad that when this time come I cant enjoy it.
5 votes -
Bugged Forest Art
The forest art of the 2021 basic lands set by Jonas De Ro is still bugged. The land is missing the mana symbol in the middle.
5 votes -
Sideboard
Best of three sideboarding will allow me to add cards from sideboard but not remove cards from main deck. Using android mtga app on Google pixel 7.
5 votes -
Ghost monthly price boosters
I just loged in to collect my monthly booster pack prices nad got only booster pack screen where was weird booster pack with big A arena logo. After clicking on it I got nothing and those packs disapeared for good. see picture.
5 votes -
Cannot remove cards from deck during sideboarding.
After the last update, I cannot remove cards from my deck during the sideboarding phase between matches for best of 3. I can add cards, but no cards can be removed from the played set.
5 votes -
"Waiting for server"
How about you fix your server side errors so I don't get the "Waiting for server" error every ten seconds? Then the game might actually be enjoyable to play. All screenshots are from the same match. I took a screenshot every time the game froze in this manner. Please fix it, so I can keep playing.
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5 votes -
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Marauding Blight-Priest (Marodierende Fäulnispriesterin) with Bloodthirsty Conqueror (Blutdürstiger Eroberer)
With this combination, you lose one life after another—step by step. There is nothing you can do. Combinations like this kill the game. Quit game till fix. Bye 😒-> The next day, I played again. 🤣 But I stand by it—the mechanism feels buggy. greetings
5 votes -
Bloodthirsty Conqueror
Hi, I have never played mtg in my life before
I installed mtg arena randomly 2 years ago on steam because of final fantasy and been playing, buying battle pass, its a cool game
Now, I'm facing bloodthirsty conqueror infinite combo about every 4/5 games on the standard ladder
I'm quitting the game for hearthstone and I'll spend my money there
However designed this card should grab the nearest shotgun and pop it in his mouth. Imagine a brand new player receiving this infinite garbage combo that any bozo can play. This card is also like 70$US in cardshop. Never…
5 votes -
énigme dans l'obscurité (riddle in the dark)
La troisième énigme est buguée. *** SPOIL *** La réponse est le "vent" ("wind", en anglais) : je rentre la réponse, ça utilise le code, sauf qu'au lieu d'obtenir une récompense et la suite des énigmes, rien ne se passe ...
4 votes -
the hobbit
Hi, I crafted the green deck for the "Welcome Deck Duel event: the hobbit", but now it won't let me enter the event to select the green deck.
It used up my "comodines" to craft the cards, but the deck isn't showing up as available to use.
Please help.4 votes -
After Hobbit Update, Error Updating Data, Update Issues (Win11),
Hello,
since 10.08 im not able to update MTG Arena. It loads roughly 28.50 MB (sometimes more, somtimes less), then throws "Error Updating Data" and prompts me to retry. When i retry, i did not save the downloaded amount and stops again.
as an example: it says it loaded 25.00 Mb of 225.00 Mb. it throws the Updating Error. I retry. Instead of the expected XXMb of 200 Mb downloading, it still says 225 Mb.
Sometimes it loads a bit more and than it actually counts towards the progress. But its slow (yesterday i was only able to "load" 360Mb,…
4 votes -
Marina vendrell unlock/lock ability
When trying to use the ability of my commander to Lock/Unlock a room, nothing happens and the screen is then stuck. Before hand you’d get buttons on the screen to ‘unlock’ or ‘lock’ the selected door but it no longer happens.
This has been going on for a little while now and I can no longer play my favourite deck.
While the screen stays like that, I then time out and the app will make a random decision for me and it skips to the end of my turn.
This is very frustrating.4 votes -
new hobbit decks bug
the challenge keeps resetting without giving me rewards as soon as I get all my wins it will reset.
Also, all the decks get mana flooded every time this hurts green the most. but the only one really playable is red.4 votes -
Bug carte siège de la cordillère des Andes
Quand j'utilise la carte le jeux bug et reste bloqué sur les choix que la carte me propose. Je sélectionne un choix mais rien ne se passe. Le temps s'écoule et je pert pour cause d'inactivité.
4 votes
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