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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10220 results found

  1. mastery missing rewards

    Missing lvl 13 rewards from mastery pass 2021.9.0.3880.888241

    40 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Authentication Failed For User

    After I log onto to MTG Arena on a windows, I immediately receive a message saying "Authentication Failed for Aliensummer" (My username)

    I've tried to restart the windows, and I can see it loading the card base data behind the window but I am unable to log on.

    40 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  3. Stop the clock while stack resolves

    While the stack is resolving, STOP THE CLOCK! So tired of losing matches because a large stack takes time to resolve, and triggers pop off and add to the stack. Clock is ticking down and I have no control over anything! Don't run the timer while then stack is resolving.

    40 votes

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  4. Your game is full of hackers and modders

    I’ve said it before I’ll say it again. This game is minimizable and crossplatform meaning people who are playing on pc or phones are using third party apps. No one can prove it and only you can I’m not putting a single cent into this game until it’s fixed. In reality which this is no one is allowed to cheat. So why am I being dealt this problem on a daily basis? In tournaments they would be banned for life for committing to those actions, mind you in reality people do cheat but that is the circumstances they’d be dealt…

    40 votes

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    71 comments  ·  Gameplay  ·  Admin →
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  5. rigged

    Game is a 100% rigged
    THIS IS A PAY TO WIN SYSTEM WAIZARDS HAVE IMPLEMENTED!!!! PLAIN AND SIMPLE.
    You pay with money to buy data and in return you get better odds in every match you play for a period of time till it ends and you pay more and repeat the cycle. The algorithm is rigged with match making/card draw/ starting hands and several others. Decks that have a 70-90% chance of win on tabletop is a 20% chance to win in Arena unless you pay for more data as a rigged cash cow! F-you, Wizards made me quite…

    40 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. 40 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  7. etali

    i can't cast the spells i get from Etali, Primal Conqueror etb trigger in brawl. Rendering Etali useless. It just says to resolve casting the spells without paying their mana costs, but i hit the resolve button and nothing happens and i get no effect.

    39 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Karakyk Guardian Not Losing Hexproof

    Opponent had a Karakyk Guardian in play and cast Piercing Exhale, causing the Guardian to deal damage to one of my creatures. The issue is that the Guardian did not lose hexproof so I was not able to kill it after the spell resolved.

    39 votes

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    83 comments  ·  Gameplay  ·  Admin →
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  9. Unable to sideboard in best of 3

    Unable to use the sideboard in best of 3. I tried to sideboard and the cards won’t get added into my deck. If I take a card out I cannot readd it either unless I clear the app and reload it

    39 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  10. Mythic pack, Rare Wildcard

    1.   I bought a mythic pack for MOM, and receive a Rare wildcard. That's what is called in the conman business 'a rip-off'
      
    2.    Android
      
    3.   Paid for a mythic pack, got a Rare wildcard instead of a mythic card/wildcard
      
    4.   I expected a mythic card
      
    5.   Screenshot added
      
    39 votes

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  11. Network Error Unable to join event

    Getting "Network Error Unable to join event. Please try again later." for every match I try to play. I have uninstalled once already and there is no change.

    39 votes

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    7 comments  ·  Events  ·  Admin →
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  12. Remove Alchemy from Historic Brawl.

    I need you to remove Alchemy cards from Historic Brawl. The format bans sideboard/wishboard/learnboards, yet now we have these Alchemy cards that access cards from "spellbooks" which is the same thing. Spellbooks are outside the game. Bringing cards from outside the game in Brawl is banned. You need to remove the Alchemy cards from the format. It needs to happen immediately. You need to do it. You made a mistake. Fix your mistake.

    39 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. Matchmaking Terrible

    I have been spending this season testing your matchmaking system.

    I got to Mythic my first month playing this game. After that, I could barely win a game in platinum and I wanted to understand why. So I made all the "meta" decks.

    First I started with Mono-green, which gets beat pretty bad to Mid range Orzhov. I played 6 games and got Orzhov for 5 of them.

    So I decided to play the Orzhov deck for 6 games, and got Blue control (which I hadn't seen until playing Orzhov) for 4 out of the 6 games.

    Then I went…

    39 votes

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  14. No Daily Deals displayed

    For me there are no daily deals displayed in the store. I was already wondering about there being none. However, as this is the second day I have now checked reddit to see if there is any discussion on the topic. Turns out: there are daily deals, they are just not displayed for me in my store.

    38 votes

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    6 comments  ·  Store  ·  Admin →
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  15. screen

    Every time the game switches "modes" (e.g. goes from loading screen to battle or from battle to defeat/win screen the game goes from full screen to windowed mode.

    38 votes

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  16. We still can't log in

    "all systems operational" and "no incidents reported today" how do you make such absurd statements while not acknowledging a critical issue like players not being able to log in for 10 hours

    38 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  17. server disconnect

    server disconnect during game play losing matches left and right

    38 votes

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    9 comments  ·  Gameplay  ·  Admin →
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  18. Screen Resolution

    PC
    Cant change resolution.
    No other options.
    Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
    Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
    I find incredible how you manage to broke something new with every update. Just need my screen settings not…

    38 votes

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  19. Network Error

    Network Error on both Mac and IOS system dated 31 Aug 2021 from Canada. Gme start but when trying start a match of any kind an error appears, like Network error or unable to resign event. tried both with wifi and 4g, internet is working just fine

    38 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. rigged

    seriously fix this ******** rigged game you fucken greedy *** *****!

    38 votes

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    3 comments  ·  Gameplay  ·  Admin →
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