MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10221 results found
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Sparky
After the recent update, Sparky keeps showing up saying his 'What an adventure -- you're well on your way to becoming a great planeswalker' speech whenever I return to the homepage. I've done all the tutorials months ago and this was not an issue until the update. It's pretty annoying. Please fix this.
37 votes -
Etali, primal conqueror bug
Etali, Primal Conqueror is bugged.
His ability resolves, each player exiles cards from their library. Then text appears saying “Cast any number of cards…”, but the only option is the orange button saying Resolve. When you click it, nothing happens - the castable cards stay in exile.
37 votes -
Exhaust elvish refueler
An opponent just exhausted their creature on my turn after I played an elvish refueler. Given the text says "you may activate exhaust abilities", it should not apply to my opponent on my turn as well.
37 votes -
Error Updating Data on launch
Getting "Error Updating Data" when attempting to open MTGA. This happens from PC and Android, Wi-fi and mobile data.
37 votes -
Cannot Connect
Stuck at launch screen since update started today (12/12). Device is irrelevant, reinstall is irrelevant - have used all prior troubleshooting articles. Customer service won't help
37 votes -
mythic pack
I opened a mythic pack and got a rare wild card. i'm on windows 10.. i want my mythic
37 votes -
A permanent opt-out feature for the in-game "did you have fun" survey
Hello MTGA players and devs,
The in-game "did you have fun" question shows up a lot more recently, typically once every three to five games. There's a skip button for those of us that don't want to answer, but then a few games later it just asks us again.
Would it be possible to get a more permanent skipping feature? Some kind of checkmark in the game settings where we can opt out of being asked?
Kind regards,
Daniel
37 votes -
handle infinite loops
I just can agree to the other posts below. There should be the possibility to handle infinite loops.
E.g. Record a sequence of actions and simply enter an number how hoften this loop should be executed (not more than 9999 times)37 votes -
Constructed rank not raising with standard!
Constructed rank not changing with standard battles!
37 votes -
Black screen after update
Arena just updated and, after the mandatory update, doesn't start anymore. When I launch the game, all I get is the mouse cursor, that moves normally, on a black screen. No music, no titles, no messages, nothing. Just cursor and black screen.
I'm running the game on Windows 7. Worked perfectly just before the update.37 votes -
rigged
******** with your rigged ****!
37 votes -
Crash android
Nearly during every game the app crashes. I'm back in my homescreen and I have to reconnect. After restarting the app I'm back in the game 1 or 2 rounds later.
I already reinstalled the app. No changes.
The error occurred after the last update.
My device is a Samsung galaxy S10 with Android 11.37 votes -
Crazy idea, but, how about the feedback section actually letting you give feedback.
As above. Instead of an endless loop of use to no one, how about letting the feedback form actually exist. Seems like it's in exile like the shuffler is.
37 votes -
mill rogue ban
You have to do something about mill rogue decks. This is not fun and there is no variety.
I don't have game tracking to see who I play against but nearly 90% of my games are against mill rogues.
I shouldn't have to change my deck just to play against mill rogues, then the game just becomes mill rogues vs anti mill rogues.Just ban the enforcer or the crab.
37 votes -
37 votes
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No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
37 votes -
Game keeps freezing and closing
The game keeps freezing and randomly closing when I play against other people and also while I'm building decks. It is incredibly frustrating to deal with multiple times within an hour of playing. This issue has been going on for a while now and needs to be dealt with IMMEDIATELY!
37 votes -
freeze
just freeze ...
37 votes -
Match rigged
Can you please fix the absurd bad game system!!!!
It is absurd that with 25 lands i constantly have mana problems!!!
It is absurd that the percentage of games i start drawing is less than 30% every day!!!!!
It is absurd that if i change my deck i immediately face the worst possible opponent!!!
It is absurd that using a deck with more than 60% of winning history i cannot leave platinum tier 4 or 3!!!!Cambada de atrasados!!!!!
37 votes -
Yargle Day Achievements Aren't Coded Properly
The Yargle Day Achievements are not working. I clearly dealt damage with Yargle, but the "Class of '9/3" achievement is not counting it. Yargle also clearly has no abilities, but the "Death by Vanilla" achievement is not working either.
36 votes
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