MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3207 results found
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After hitting the "Play" button, goes to match but nothing happens
Quick Draft FF. After hitting the play button, goes to the game screen, shows opponents name and avatar, but nothing happens, cannot do anything, cannot even concede. Play on PC
5 votes -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
Bug. Cards not rendering properly.
I encountered a rendering bug, I'm assuming, where my cards are rendered black and red blanks with just the mana costs showing. I started a Avatar Premier Draft and all the draft pool cards were displayed as red and black blanks. When I hover over a specific card, the correct art and text pops up, but goes away as soon as I move my cursor. I've tried repairing the game files and restarting but this did not correct the problem. I'm sorry I can't find the game log. Please help.
5 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
Freezing on PC and android
I've been experiencing games freezing on both android and PC. The display will freeze and I will be unable to interact with it. I can force quite and when I rejoin there are various graphics bugs occurring (multiple displays of overlapped text, black boxes covering the screen during games, etc.) until I force quit once again.
5 votes -
Sparky needs a break.
Sparky needs a vacation soon.
He's working too hard.5 votes -
Festive Feast in Japanese demands treasure
The Japanese translation for the conditions of one of the Winter Achievements, Festive Feast, is incorrect.
The English text reads: “Sacrifice 45 food tokens over any number of games.”
The Japanese text reads: “宝物・トークンを合計45個生け贄に捧げる。”
The correct Japanese text should be: “食物・トークンを合計45個生け贄に捧げる。”5 votes -
Winternight Stories
I cast Winternight Stories, but did not get credit for this Achievement. I am really hoping to get the Festive title, but it didn't work today. Please investigate. TY.
5 votes -
Plunderer's Prize always costs X1U event at start of match
Plunderer's Prize is always showing a casting cost of X1U when in hand, even at start of match when nothing has been cast so far.
5 votes -
Master Pakku Translation Bug
I did lose one match, another 8k gemns entry fee because of translation error english to portguese in Master Pakku
In english it says “when it became TAPED” in portugese says “when it became UNTAPED” this terrible mistake FROM ARENA'S TRANSLATION made me take a bag game decision based on wrong information, more portuguese leanguage people sufered this and we all was talking about on discord
5 votes -
Airbending
My creatures got airbent, but I cant recast them. Bug.
5 votes -
Priority on redirect/retargetting
- Play a removal spell (eg Bitter Triump) targetting an opposing creature
- Opponent plays a redirection spell (eg Redirect Lightning)
- You click "Resolve" to let the redirection spell resolve, still planning to take a decision after you get to know the new targets
Expectation: you get a priority window before your removal spell resolves.
Actual result: Arena will pass all priority and resolve the whole stack5 votes -
Opponent doesn't timeout during mulligan selection process
During the mulligan selection process at the beginning of a game, if the opponent selects nothing then the timer may get stuck at zero seconds remaining.
5 votes -
food chain
food chain being played in historic. lost twice on the ladder to food chain decks. player NTHBC abusing bug
4 votes -
否定の力がヒストリックやタイムレスのデッキ構築で使えなくなっている
否定の力が入っているデッキを編集しようとすると、デッキにこのフォーマットで使用できないカードが含まれていますと表示され否定の力が削除され、禁止カードのようにデッキに入れることができない
4 votes -
Force of Negation--banned or not? Where did the good art go? And my wildcards
My Force of Negations got taken out of my Historic Deck, and I got a notice saying that it was banned in Historic. I thought it just got unbanned in February? When I searched for them the versions I had are gone! No refund for my wildcards. The only version to craft now is the ATLA version which has straight-up terrible art. Is it banned or not? If so, can we have a refund for our wildcards? Thanks :)
4 votes -
Force of Negation is not usable in Timeless because I crafted the OG art, not Avatar
Title. I can't use my 4 copies of FoN. Arena removed all my copies from all my decks. I would like to play the card.
4 votes -
Missing cards after 3/31/2026 update
I am no longer seeing the Odyssey printing of the card Entomb in my collection after the 3/31 update today and the client is giving an error message "This deck contains cards not legal in this format. Invalid cards have been removed from your deck." after opening the deck from the Decks screen. The TLE version is still showing as available to craft.
4 votes -
Pick two draft vanished
Hi, I was playing pick two draft, then checking my quests and could not reenter or start a new run. The event just vanished. The other TMNT-events are still there. If the pick two draft event just ended, then it wasnt announced and I didnt get the gems for the wins I had.
Kind regards
4 votes -
Authentication error
I have cleared the cache and restarted my phone...
It's not letting me log in.4 votes
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