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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Decklist is Glitched white

    There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?

    31 votes

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  2. Exquisite blood and marauding priest

    Exquisite blood and marauding priest start an infinite loop. The game has basically ended because loop. But big issue game takes away ability to concede so you basically have to watch. And it can go on forever because it’s 1 life point at a time. I haven’t experienced any other loop take away the post where you can concede

    31 votes

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  3. Scute Swarm Bug

    The game times out on you if you reproduce too many scute swarms with a life gaining card like Prosperous innkeeper. I timed out because I made 175 scute swarms plus added those life counters and it would not let me skip the scute swarm making graphics or move onto my next step. So it prevented me from attacking to end the game and then from taking another turn until my timer expired.

    31 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  4. Alchemy Cards in Historic

    Get alchemy cards out of the historic format. If I wanted to play Hearthstone, I'd play Hearthstone.

    31 votes

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  5. Stop with Alchemy in Historic please!!

    Hi,

    Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
    It's such a dumb format now, just as Alchemy itself is just horrible.

    If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.

    Jumpstart Horizons and Alchemy should not exist.

    31 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Cascade broken

    I'm trying to play sliver cascade and I'm running into multiple issues. Sometimes when I cast my Commander it will cascade into a card and then not give me the option to cast it. Other times I will have my commander out and cast a 4 drop sliver which will cascade into a 3 drop sliver which will cascade into a 2 drop artifact and not let me choose to cast the artifact. This bug has yet to let me cast my mox amber even though it will cascade to the card. The last bug with this is sometimes it…

    31 votes

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    17 comments  ·  Gameplay  ·  Admin →
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  7. Missing Mastery Path Mythic Card Rewards

    I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.

    31 votes

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  8. Sparky constantly appears on home screen

    Since today's update, Sparky has been appearing onscreen and talking to me whenever I return to the Arena home screen. It tells me, in its annoying British voice, that I'm well on my way to beominc a Planeswalker. I finished the tutorial over a year ago and haven't seen Sparky since, until it started intruding again today.

    30 votes

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  9. Final fantasy error timeout

    I always enjoy your company's games.
    I just finished drafting for Final Fantasy and tried to play, but it was already unavailable.
    Previously, there was a countdown and a grace period from drafting until the game ended. Why is this happening now?
    I request a response.

    After finishing the draft, I was already unable to build my deck while in the process of doing so.
    It should have been within 15 minutes of the draft.

    30 votes

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    0 comments  ·  Events  ·  Admin →
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  10. event achievements do not count progress in Yargle Day event

    have not yet tried in regular matches, but in the specific event the achievements are not being count

    play any number of games in "Yargle Day... In Space!" event were you deal damage to opponent using Yargle and or win the game, either by resignation or by opponent getting to 0 or less life

    reporting from PC, log file attached

    as title suggest, no advances in the achievement under the Yarge event

    30 votes

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    3 comments  ·  Events  ·  Admin →
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  11. Tinybones, Bauble Burglar needing specific mana

    cards exiled with Tinybones, Bauble Burglar can be cast with mana of any type, but ingame it now needs specific mana

    30 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  12. bug with Cursecloth Wrappings?

    during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?

    30 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  13. jump in

    Jump in event is still only rerouting me to the home page.

    30 votes

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    2 comments  ·  Events  ·  Admin →
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  14. Shuffler

    Shuffler is BROKEN. 60 card deck 23 mana still 75% of my games my first 15 cards I get 11 mana, fix the shuffler already years people have been reporting it and the company refuses. Honestly may just be best to delete the game and go back to collecting the cards. At least the shuffling in real life games is more balanced than this hunk of garbage.

    30 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Bugged Mastery Pass (Reward NOT received)

    Reached level 20 on Duskmourn Mastery pass and didn't receive the corresponding reward (2000 gold). I have previously 2650 gold from daily quests and should be at 4650 gold after complete level 20

    30 votes

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    16 comments  ·  Store  ·  Admin →
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  16. Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.

    Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.

    30 votes

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  17. Shuffler

    Your shuffler can be programmed to not manascrew decks so consistently. Stop forcing winrates. It is amazing how often I go 10-0 on Monday. 0-10 on Tuesday. 10-0 on Wednesday. 0-10 on Thursday, and so on and so forth. Play 10 games in a row and I can't get a 3rd land by turn 3 with 26 lands in the deck. Even more amazing is that I get 10 lands in 14 cards every other game I play on the "losing" days of the week. Even when I mull a 2 lander, I mull into a 2 lander. It's ************.…

    30 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. "Waiting for server..."

    In every game, the game crashes and gets the message "Waiting for server..." and nothing else happens until I close the game

    30 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unable to log in after update

    Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".

    30 votes

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  20. Alchemy

    Could you please, please, pretty please implement a way to toggle off Alchemy cards in Historic Brawl for players who do not want to play with and against these cards?

    30 votes

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    1 comment  ·  Gameplay  ·  Admin →
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