MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3205 results found
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please ******* fix sparky
let us disable sparky or remove her from the game she isnt needed at all and for the past 3 patches you guys havent fixed this and this has been a chronic issues even in past patches PLEASE FIX THIS NOW
5 votes -
Numbers show as blocks
Updated to latest version January 14, 2026 on iOS mobile. All card names, creature types, power/toughness, quest reward amounts, and life totals blurry blocks rather than numbers. Card rules box text still visible. Had to scrape through a draft match guessing at stats and life totals. App is unusable until resolved.
5 votes -
Update broke Android
After the Lorwyn Eclipsed Update, my game client on Android is not working properly anymore. First only the store and matchup connection did not work, now the whole client would not start any more.
Please fix this fast! Thank you!
5 votes -
Android freeze
Android doesn't work SGS25 Ultra
5 votes -
Lorwyn update
I've been playing MTG Arena on my smartphone regularly and as soon as the Lorwyn update initiated and after it has been completed, the app no longer works.
When I try open up the game, it loads as usual but as it wants to open the initial interface, it kicks out to my phone's home screen with no error warning.
Please advise
5 votes -
Ban Kona in BO1
Not playing Standard or spending money on Arena until Kona is banned.
5 votes -
I cannot assign or change the format of deck
When attempting to assign a format to a deck, the details of the deck do not appear as an option to select. The current one appears, and when clicking the button, nothing happens.
5 votes -
Sparky is still around
Despite today's (09 Jan 2026) patches, Sparky is STILL around every time we open the home page telling us about quests,etc. This is extremely annoying: this bug happened in the past, it has always been fixed, please, please do so AGAIN
5 votes -
I'm well on my way to becoming a great planeswalker! (Sparky bug)
Just reiterating that I am also experiencing the Sparky bug despite being well past the tutorial.
5 votes -
Sparky repeat the same things again and again
on PC every time I come back to the home page Sparky repeat the same things again and again ;°°[
5 votes -
Problem with Deck Companion
I bought the holiday dog companion bundle, but when I select any of them as the companion, the wolf with green fog shows up in the match. If I change to another (non-dog) companion it works correctly.
5 votes -
Sokka's Haiku bug in Omniscience Draft
I was not able to cast Sokka's Haiku in omniscience draft multiple times! Priority was not passed to me and the spell was not castable.
5 votes -
Badgermole Cub removal skipping reaction phase
I've noticed this several times now and finally decided to post a bug report. When I have a Badgermole Cub out and the opponent uses removal. I will often not have a chance to tap other mana sources at instant speed in response before their removal succeeds.
5 votes -
Game appears frozen after finding an opponent
I play arena on my iPhone. Recently, every time I match with an opponent, the game doesn’t actually begin. While I wait for my first turn, my timer starts to run until it runs out. This is annoying, because it appears like the game is glitching and won’t let me continue to my first turn. I cannot even concede and have to close the app and open it again.
5 votes -
Cannot play standard on Android
I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.
5 votes -
Arena not working
Matches are not loading right now. It will sometimes match you with an opponent but not always and when it does the game is just frozen and will not even let you concede
5 votes -
Freezes
Havent been able to play a game for 2-3hrs. The game just freezes every time I try to start a new match.
5 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes -
Final Fantasy Quickdraft Error
I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.
5 votes -
Braw Challenge Game Stopping
While playiing the Brawl meta game challenge tge game either didnt start after mulligan decisions or it just stopped midgame with no rope
restarting the game and machine brought be back to the game but when starting a new game the error occured again
this happenend around 4 or 5 times
5 votes
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