MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10229 results found
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Infinite Loop
Was about to win a match when my opponent used Marauding Blight-Priest + Exquisite Blood to exploit a loop where if I lose a life the opponent gains a life, but if the opponent gains life then I lose life and so on. Opponent was at 6 life and I had over 20 but I still lost because of the loop. Also, while the loop was in process I was unable to concede, so I had to just sit and watch as I lost life one at a time.
23 votes -
Traditional Standard Ranked win not increasing Constructed Rank
I have won multiple matches of Traditional Standard Ranked and then realized that my Constructed Rank went nowhere. I am sitting as Platinum 4 with 0 pips when I should clearly have more.
23 votes -
Network error
Getting a network error, can't join queue, please try again when I hit the play button. This is happening after maintenance on Sept. 2.
23 votes -
Blocking players
Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.
23 votes -
Ultra wide resolution needs to be supported in 2021
Hi,
It is about time 21:9 resolutions are supoorted, there are many players using this type of monitors and having 2 big bars on the sides is not a good option.23 votes -
Mana ***** / Mana Flush
Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.
23 votes -
Draft with Friends
Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).
23 votes -
Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
23 votes -
Game crashes during Draft, cant pick cards without the game crashing
Game crashes during Draft, cant pick cards without the game crashing
23 votes -
Tutorial pixie showing up long after completing tutorial
Ever since the new update ~a week ago, whenever I go to the home screen, the stupid tutorial pixie shows up saying I have a new quest and to click here to complete it. I completed the tutorial months ago and there’s no way to get it to stop. Extremely annoying and frustrating. I’m playing on iOS.
22 votes -
Achievement not granted - Yargle
I just won a game where I only cast a couple vanilla creatures and a load of planeswalkers and won. Should've got the Yargle Achievement but didn't, my deck list is below
22 votes -
Cards in hand hidden on mobile
Since the August 19 EOE Alchemy update, cards in hand on Arena Mobile are very small/cut off by the bottom of the screen.
22 votes -
lightwheel enhancement
Is impossible to cast lightwheel enhancement from graveyard despite you are at max speed
22 votes -
Jump in
Since Bloomburrow I have not been able to restart the Jump in event. I was hoping that with the update of this new set the problem would be solved but I can't use my Jump in tokens.
22 votes -
Matchmaking
The brawl matchmaking system/algorithm is absolutely trash and needs a complete overhaul
22 votes -
Shuffle algorithm SUCKS!
I have 4 swamps and 3 reliquary towers I my deck. The other 20 lands i have all produce plane mana and 9- 10 times you give me 3 swamps and 1 reliquary tower within the opening hand and or first 2-3 draws.
Every card in my hand needs plane mana.If this happened once In a blue moon I could write it off as an anomaly, but it happens CONSTANTLY! The odds of getting 4 out of the 7 cards you have in you deck over getting at least 1 out of 20 cards in your deck should be…
22 votes -
Client crashing following update
Client update today has caused client to crash approximately every 2 minutes. Games are unplayable.
22 votes -
Cant change my deck with sideboard cards
Wont let me add cards when sideboarding. Lets me take cards out of my main deck but cant add sideboard cards to my deck
22 votes -
Shuffler
After reviewing all the people reporting the same issue it's clear that your company not only doesn't care about anything we say, but you must like the shuffler. Did the development team manager's brother make it and you can't get rid of it or he starts to hit his helmet he has to wear? Did you fail math? Have you heard of statistics before? No, no you haven't and no you clearly can't do math. It's so great to see lazy software companies take a beloved game and make it unplayable because of their choices. Maybe, just maybe you can…
22 votes -
stuck on waiting for opponent
I am stuck on waiting for opponent, spent more than 10 minutes per time, I restarted MTGA 2 times and always the same, I also tried to start Arena on my android smartphone and the problem is still the same, I start the game and it goes directly to the match and it stucks on waiting for opponent
22 votes
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