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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2836 results found

  1. About the Player Reporting Feature

    I cannot help but feel intense anger and disappointment regarding the current handling of "AFK players" (players who go idle) in the game.
    I have long voiced my concerns about the malicious nature of this behavior through the official site's request channels and have repeatedly and strongly urged the implementation of a reporting system.
    However, the reporting function that was finally implemented effectively leaves selfish AFK players unchecked; in reality, it hardly seems functional at all.
    This leads me to harbor serious doubts about the management's attitude, as it appears they have merely implemented a hollow feature—a token gesture to…

    2 votes

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  2. Casting Murder caused game loss

    Opponent took lethal damage when targeting Phoenix Chick with Murder, there were no effects on battlefield that should have caused this

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Bug with Adamant mechanic

    As I was playing a game of Mixed-Up Draft, I am resolving the sorcery Forbidden Fruit while having only three lands in play, 2 Swamps and Sanguine Morass, the back side of Bloodsoaked Insight played as a black/red dual. Forbidden Fruit resolves regularly but I don't get a Food token. While paying for Adamant, Arena incorrectly taps Morass for red for no reason whatsoever. This is counter-intuitive and there's no way the player has to be punished for not manually tapping their lands, especially since Adamant cards should be coded in a way that they always get payed for Adamant…

    2 votes

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  4. Sparky's challenge bug

    The sparky's challenge event broke on my gf's account after she lost service while playing one of the matches. It said I had 4/3 wins but wouldn't let me claim the last part of the challenge. And since the challenge can't be completed I can't progress the game any further.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Please align Mythic Limited qualification rewards with Limited events

    Please align Mythic Limited qualification rewards with Limited events

    The current Arena qualification system allows players finishing Top 250 on either the Constructed or Limited Mythic ladder to earn entry into the same following Qualifier Weekend, regardless of its format.

    This creates a strange disconnect between the competition used to earn qualification and the competition players qualify for.

    For example, a player can spend an entire ranked season competing in Limited, finish among the Top 250 Limited players on Arena, and then receive qualification for a Standard event. Conversely, a Constructed player can qualify through Constructed and be sent into…

    2 votes

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  6. Ugin eye of the storms EXILED devoided creatures like mycospawn. BUG

    Ugin eye of storm exiled DEVOIDED creatures with his trigger. They have devoid so they have no colors, how can my opponent exile my mycospawn with this tirggeer?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Discard

    Game starting out and making me discard when i have available lands to play. Does not even give chance to play land immediately wants me to discard. very aggravating when playing against fast moving decks please fix this

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. The game consumed all my time while it was opponent's turn to use Heliod's ability and there was no action available for me to take.

    The game consumed all my time while it was opponent's turn to use Heliod's ability and there was no action available for me to take. It ended up automatically conceding on my end when I absolutely had nothing to do.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. No ability to mulligan

    I was logged in to a Cube match and I tried to mulligan and I couldn't drag cards. It skipped my ability to mulligan with a timeout. I repaired files and it worked.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Remove Foundations from MidWeek New Set Constructed Formats

    Remove Foundations from MidWeek New Set Constructed Formats. The MidWeek event is now almost entirely Foundations only decks. It kills the entire spirit of Set Constructed.

    The sets can function on their own. With Friends, I've created where we can play either Foundations LANDS ONLY or any Standard Land. Otherwise, all cards must be from the new Set Constructed.

    2 votes

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  11. Card randomly appeared in my deck that was not in my deck list

    I know this is a complete shot in the dark but I was playing a ranked standard match and in my opening hand the sorcery card "Final Vengeance" appeared however just before the match I had edited the deck removing all copies. After the match I went into the deck editor to confirm that all the copies were in fact removed and surprisingly all of the copies were. I have no idea what happened or why I saw the card in the match but I thought it was incredibly strange. I unfortunately dont know if I can replicate the error…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Explanation text for affinity rule

    For example, "Claws out" has no explanation in the app for "Affinity for Cats" in the starter deck "Cat Attack". I had to search the Internet to learn what that meant.

    2 votes

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  13. player cheating.

    player "duan" (idk the #*****) cheater, i was rocking in-game, suspiciously the animation like "surrender" appears on-screen when i was about to destroy his cards pff, shame on you.
    trust me, i know things :)
    check my duel guys 5 min ago.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Loading, Please Wait...Screen of Death

    After the last couple of updates, I've not been able to get into the game/app. I get stuck on the Loading, Please wait....screen. The only thing thats gotten me into the game/app, is an uninstall/reinstall. You close the app and its game over, it wont open again unless you uninstall/reinstall. Very time consuming for a 4+ GB game. Please fix this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Lower price of Phantom (because that's what it is) Powered Cube Draft to realistic prices

    Powered Cube's price is crazy high for a phantom cube draft. Literally you get better rewards IRL at most events that have powered cubes than on Arena. Also, it was previously priced lower, so it's not like you can't do it; frankly, it's just not enjoyable to play Powered Cube when the stakes are so much higher, and it stifles creativity—every pick you make when the draft price is that high, you're forced to think about the economics of the game, instead of the gameplay. Each potential "do I pick the more enjoyable card?" is balanced against losing 1500 gems…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  16. Apple pencil

    Please fix the Apple Pencil bug where it now auto highlights cards magnified. Before it would act just like a finger, now it just stays zoomed in on whatever you tap, unless you tap the "board". Very annoying to deal with and the Apple Pencil is my favourite way to play magic when I’m not at my PC. Please fix soon.

    2 votes

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  17. Dwalin Weaponmaster bug

    Dwalin Weaponmaster hone counter was wrongly displayed

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Server problem

    While playing a ranked match, the game started lagging, most likely due to server issues. At one point, I played a card and then lost my entire turn. Because of this, I lost the match. It happened live on stream, and you can see it at https://www.twitch.tv/sakeops.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Bo3 Sideboarding is so buggy. It makes Bo3 literally unplayable

    It won't let me sideboard and click on cards or drag them into my deck. Sideboarding screen can also be glitched and all the cards turn white and you can't read them. Sideboarding has been a huge issue on Arena for a very long time. When is this ever going to get fixed?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Emrakul is OP

    Pls ban Emrakul the Aeons Thorn! There are only 1 card the can destroy it in the game! Pls print more Emrakul hate cards ! 🙏

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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