MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10229 results found
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fleem rewards
Completed a traditional draft of OM1 but didn’t receive the Fleem reward
23 votes -
Fleem cosmetics
I preordered the Mastery Pass, which should have qualified me to receive the Fleem cosmetics, but I have not received them.
23 votes -
Can't Rejoin Draft - Quick Draft Magic: the Gathering Foundations
Before the latest big update (yesterday, Sept. 16, 25) I joined Quick Draft Magic: the Gathering Foundations. While drafting (picking cards) I had some work business and I stopped drafting. After the update (now) I am trying to rejoin draft, but when I I try to "Rejoin Draft" the game says: "Network Error. Unable to get draft progress. Please try again later"
I tried doing it on 3 different networks with 3 different devices - my home PC, my Office PC, and my Android phone - all with the same result.
All other game modes, including Premier Draft, work fine.…
23 votes -
Bug in the tutorial mission - confront the assault creates no tokens
During the fourth tutorial mission, the game wants me to use “Confront the assault” card to stop the attack with three tokens. However, after using the card on both IOS and windows - the card simply activates, burns mana, goes to the graveyard but no tokens are created. I am then left stuck in the battlefield as the game does not allow me to click “no defenders” but I also have no tokens to click and select as defenders.
As such, I cant complete the tutorial and thus I cant play the actual game.23 votes -
Invalid deck error
After the newest update, my Standard deck is invalid due to a side board error. It says I can't have more than 15 side board cards but you can see in the image that it is 60/15.
23 votes -
Soulflayer delve problem with commander
I cast Soulflayer by exiling Ketramose, the New Dawn(my commander) in the graveyard
I choose to return Ketramose to command zone after it's exiled
Soulflayer did not gain lifelink and indestructibleSoulflayer should gain lifelink and indestructible because it only checks the cards that were exiled by delve while you were casting it. It doesn't matter what happens to those cards after they've been exiled, so removing cards that were exiled via delve will not affect what abilities Soulflayer has. It also means that if you delve away your commander (and put your commander into the command zone instead of…
23 votes -
Brawl
Since the update of 06/05/25, I haven’t been able to play brawl! I can play all other types, but not brawl. Tried repairing game files, no brawl. Uninstall and reinstall, still no brawl. What’s the deal?!? Using an IPad, up to date, but no brawl for more than a week now. Also there is no sound. My other apps on my device have sound, but not MTG Arena. Please advise. I much prefer brawl to standard/historic. I try brawl, it says waiting for opponent, then does nothing except show the timer. Please fix.
23 votes -
jump in home button
jump in event button "play" became 'home', cannt start play or select new decks
23 votes -
shuffler Rigged
Plz fix your shuffler. Its not funny anymore. last month I was diamond 3. now I stuck in Platinum with the literally same deck. worse than that I lose 10 games in a row. Thats not normal. plz fix it. or open your algorithm to proof that your shuffler is fixed. but thank you. now i want to play neither alchemy nor draft or something else anymore. really really thank you.
23 votes -
Can't sideboard in standard metagame challenge
I was 4-0 in the metagame challenge, and would easily won my last match, but I lost because there is a bug that don't allow me to sideboard. I was with a RW tokens needing to put my hasters to win a game against a mill deck, and I couldn't get out my sunfalls. really, I lost at least 4 hours playing this tournament to lose like that.
23 votes -
Store/Packs
After update, I can't go to get new packs. When I click on the packs tab the MTGA application stops responding. I'm playing through steam.
23 votes -
Game wont update and crashes on android
Game is not updating and crashing on Android
23 votes -
Not gaining mastery xp
Since 8/21 not been able to gain mastery xp for wins or daily quest, been playing for the mastery pass, which I bought, so this really sucks.
23 votes -
Can't equip more than 9 phrases emote
In the emote selection section of the profile, I cannot select more than 9 phrases.
The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.23 votes -
Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
23 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
23 votes -
Randomizing shuffle on start of game better
There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game is…
23 votes -
Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…
23 votes -
Not allowing instant speed
During gameplay, I was unable to cast tailswipe at instant speed during my turn or opponents. I had mana available and no other cards were preventing instant speed spells.
23 votes -
Brawl and Historic Brawl are broken and noone pays attention
Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…
23 votes
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