MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9057 results found
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Game Crash Mobile
Playing on my iPad the game has been crashing after matchmaking has completed and while entering the match. When restarting the app the game will load and try to enter the match but will again crash. If I wait until what I suspect is timing out from the match I can then restart the app.
23 votes -
Not enough disk space
The game says I dont have enough disk space even though my phone has over 10 gb of storage space remaining. Any fix for this?
23 votes -
Systematically stamp out deliberate stalling/roping
Opponents deliberately stalling/roping before death (as a sore-loser tactic to try get the other player to concede) has become so commonplace, that I doubt I'm the only one being driven away from MTGA.
Removing the "earned" timeouts would help alleviate this problem, because all they do is provide the players the "ammunition" they need to stall later in the the game.
I'd also advise shortening the timeout periods, or scaling this depending on the players' ranks (i.e. beginner players get longer turns than matches between veteran players).
In addition, proving a "report player" button directly within the app would also…
23 votes -
Randomizing shuffle on start of game better
There needs to be more randomize going of shuffle at the beginning of the games. For instance when I'm playing against a mono white player they seem to always get 2 mana and 3 soul wardens off rip every game I know this because I use duress. I play historic ranked. There is no way you should be getting 3 of the same card plus 2 other good cards every game from the start its ******** and wizards you need to fix this. No one will pay money for **** if the shuffle on the start of the game is…
23 votes -
Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…
23 votes -
sudden game freeze/crashy
every once in a while the game will freeze and either eventually force close or i close
23 votes -
Network error
I'm trying to start a game but I get "Network error. Unable to join event. Please try again later." But I'm not trying to join an event, I'm trying to play a game. There's nothing wrong with my internet connection.
23 votes -
Player turn time limit
For the love of god, reduce the amount of time a player has to use each round, or at least reduce the amount of time before the time outs kick in. The turn length gets used and abused because of the game design. No one needs more than 30 seconds to figure their turn out. Just another ding in this game.
23 votes -
Brawl and Historic Brawl are broken and noone pays attention
Historic Brawl and Brawl is supposedly a fun format that you get to play your retired cards, but also find home for all this otherwise junk cards that you open in boosters. This is not true, however. Due to the nature of 1v1, rather than multiplayer, everyone plays the most efficient and not the cards "to experiment". Commanders (like Kinnan, Niv-Mizzet) are incredibly OP. The algorithm cares for the commander and not the deck built. Summary, there is no room for casual games, as everyone plays hyper-efficient cards. Getting thoughtseized or duressed turn 1 is bad in constructed, imagine how…
23 votes -
23 votes
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Mac optimization, iPad Pro optimization, and some Mac bugs, and please, please, fix fullscreen on Mac.
Mac game really needs improvement. (I have a MacBook Pro M1 with MacOS Monterey)
Recent bugs:
The text in menu buttons will not show up.
The app won't launch from the dock shortcut, have to launch from inside epic client.
Two-finger swiping on the touchpad doesn't work, it pretty much only scrolls in one direction, it just goes wild.
Sometimes going in and out of the app it will stop playing sound, or some other problem.It is just ridiculous that the fullscreen mode clips the sides of the screens. It only recently got full screen. Windowed doesn't seem to…
23 votes -
Traditional Standard Ranked win not increasing Constructed Rank
I have won multiple matches of Traditional Standard Ranked and then realized that my Constructed Rank went nowhere. I am sitting as Platinum 4 with 0 pips when I should clearly have more.
23 votes -
Blocking players
Please make it to where we can block recent players some people are sore losers and just exit the game when they realize they can't win. Then you have to wait for all of their time outs to expire before winning this has happened to me numerous times even with the same players I just want to Block them so I never have to play them again.
23 votes -
Ultra wide resolution needs to be supported in 2021
Hi,
It is about time 21:9 resolutions are supoorted, there are many players using this type of monitors and having 2 big bars on the sides is not a good option.23 votes -
Mana ***** / Mana Flush
Add in-game comments for players that include Mana ***** or Mana Flush since they happen so often.
23 votes -
Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
23 votes -
Game crashes during Draft, cant pick cards without the game crashing
Game crashes during Draft, cant pick cards without the game crashing
23 votes -
Wildcard Redeem failure
Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.
23 votes -
Can't return to my deck from deck detail page in Sealed deck building
I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:
During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.
22 votes -
Sound FX missing on iOS after yesterday’s update (v2025.51.20)
Despite all the MTGA audio settings/sliders being enabled, some sound effects are no longer audible after the v2025.51.20 update/download (e.g. sounds when casting spells or destroying permanents).
Note that the in-game music and ambient sounds are still working as expected.
Also note that repairing game files and reinstalling the iOS app has not resolved the issue.
Plenty of others have reported the same issue, so it’s definitely widespread:
22 votes
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