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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9075 results found

  1. I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.

    I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Come on with the dds script

    In a payed for game plenty of service and 30 to 2 and all of a sudden I cast equipment spell and it will not attach it sits there frozen this happening all the time how on earth can you expect anyone to spend 8000 gems on any event and have your favorites out here with Dds scripts that would be fruad

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  3. Sunstar Chaplain bug

    Sunstar Chaplain, when you have two tapped creatures at beginning of end step, should allow you to put a +1/+1 counter on a creature you control.
    The trigger happens, I select a creature to put the counter on, and play proceeds with no +1/+1 counter on the creature I selected.
    This bug has happened multiple times now, in different games on different days.
    I've uploaded a log file of a game against Sparky where I reproduced the bug.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Rank won’t update

    My ranking won’t update and in game my rank is unranked for an unknown reason

    1 vote

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  5. All my decks are gone

    All of my decks are gone for no reason

    1 vote

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  6. random disconnects

    had a few random disconnects in the middle of the game, and when I finally get reconnected any progress on dailies is gone. You really should fix the bugs and the shuffler then you wouldn't have to start down a path to kill your game.

    1 vote

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  7. copying

    I Have copied spells from The Graveyard twice and have revived no credit for either one from The Nice is twice task. What gives

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Card bug

    The needs big bug fix update and I am trailer on my 3rd and the cards will keep buging out and make gameplay tad slower because of that and I cant veiw any cards because other cards been bugged out it will gets bad enough the cards will block my veiw to see whats going on is really ignoring.

    1 vote

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  9. Make it easier to contact support

    Instead of just asking if we enjoyed the game, allow a place for feed back of why they did, or did not enjoy the match. And make it easier to report a glitch in the game!

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. First make it easier to report a problem! Next why is my first strike death touch dying from non first strike monsters? .

    I have first strike death touch, that sometime dies from non first strike creatures. What ability stops first strike death touch???

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Xp error

    I haven gotten xp for winning games today. And the daily quest didn't register

    Im on a Samsung tablet

    1 vote

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  12. Server connection issues

    Based on all the other similar posts, I see I'm not the only one suffering this issue. Like others have stated, the issue isn't on my end. Hardwired, 2 gig internet, where other processes prove connection function and stability. Please fix the server issues.

    1 vote

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  13. 1 vote

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  14. Couldn't surrender with 44 triggers on the stack

    Couldn't surrender with combo triggers on the stack. Excuistic blood combo kill they had it so normally i'd like surrender but instead I was forced to watch 44 triggers slowly resolve. Cog wheel in corner vanished so I couldn't just surrender x.x It's already bad enough to play combo decks.

    1 vote

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  15. Hauntswood Shrieker/Marang River Regent bug

    Hi there,

    The reason that I am contacting the group of you is because I would like to report a bug having to do with the usage of Hauntswood Shrieker to turn up Marang River Regent after it has entered into play via Manifest Dread. Though the card is able to be turned up, its "upon entering" ability does not trigger upon doing so. :-)

    Thanks,
    Travis

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Marang River Regent/Hauntswoods Shrieker bug

    Hi there,

    The reason that I am contacting the group of you is because I would like to report a bug having to do with the usage of Hauntswood Shrieker to turn up Marang River Regent after it has entered into play via Manifest Dread. Though the card is able to be turned up, its "upon entering" ability does not trigger upon doing so. :-)

    Thanks,
    Travis

    1 vote

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  17. Borys the Spider Rider received incorrect number of counters when enwebbing with an MDFC

    I cast Borys (Scarlet Spider) using enweb (web-slinging), returning Cren of the Spider Brood (the back face of Cren, Undercity Dreamer / Miles Morales). Cren was my opponent's commander, which I controlled at the time. Borys received only 2 +1/+1 counters. It should have received 6 because the returned creature left the battlefield (and even went to a hidden zone, not that this should matter), therefore the game should use last known information about it to determine its mana value. And Cren/Miles is a modal double-faced card, as shown by the single and double triangle symbols, which has a mana…

    1 vote

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  18. Blatant pre determined matches

    im sorry but tonight has finally proven to me that this online version of the game "i grew up with through the late 80's and early 90's" is predetermined matches. I have had5 to 7 matches in a row where players with 200+ card decks manage to pull every perfect card they need to counter every move i make and im thinking of conceding every match bc my starting hand is horrible! this is a cash grab simple!

    1 vote

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  19. Feedback

    Every creature is not supposed to have extra effects and powers. You have ruined MTG. There are different card types for a reason. Your hand smoothing, matchmaking, and multi-action card spam have all made the game unplayable and highly unenjoyable. On top of that, your app is broken. It frequently allows people to use mana that is supposed to be tapped, or target cards that are supposed to be untargetable. Your cash grab approach to mtg arena has absolutely ruined a beloved game.

    1 vote

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  20. Unable to complete combat after blockers given protection

    I attacked with multiple Hare Apparent. The opponent declared blockers with white creatures, then cast Brave the Elements giving their blockers protection from white. It then entered the combat damage assignment step as shown in the screenshot, however because of the protection I was unable to assign damage, or progress off of the damage assignment screen. There were no values that I could enter that allowed me to select "done" so I conceded. This happened on PC.

    1 vote

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