MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10231 results found
-
Standard Ranked doesn't level up my bronze rank
Standard ranked games don't update my rank. I have played several games, not updating any win or loss. Profile doesn't update. I would to like to get my right rank updated asap before the season ends
21 votes -
Cant log in mobile
I cant log in. Tried reinstalling the game but its the same. How do i fix this?
-
Screenshot_20210831-071211_Magic.jpg 155 KB -
Screenshot_20210831-071143_Magic.jpg 121 KB -
Screenshot_20210831-071211_Magic.jpg 155 KB -
Screenshot_20210831-071143_Magic.jpg 121 KB -
Screenshot_20210831-071211_Magic.jpg 155 KB -
Screenshot_20210831-071143_Magic.jpg 121 KB -
Screenshot_20210831-071211_Magic.jpg 155 KB
21 votes -
-
fix your ******** RNG
Every single ******** game I get mana screwed or flooded.
21 votes -
Massive lag
I've started experiencing constant lag that can not be on my end. My speed is 50+ Mbps with a speed test ping of 20. Every action is taking ages before the game server recognizes that an action needs to take place. I have watched as it take 5 seconds between playing a scry land and the scry actually starting. This has only started in the last few days.
This is terrible to play and I can only imagine is terrible for my opponent also.
21 votes -
Lost connection to server during ranked match
Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???21 votes -
Please add Planechase and Two-headed Giant.
Me and my friends are all huge fans of Planechase, and to a lesser extent Two-headed Giant. I had never heard of Planechase until duels of the Planeswalkers 2013 but it quickly became my favorite game mode. So much so that I bought the Planechase anthology. I took it to my local game shop and now everyone there who had never heard of it before are addicted to it.
For anyone who does not know what Planechase is, it is a gamemode where there is a extra deck of cards in the middle of the board. At the start of…
21 votes -
freeze
freeze in draft game
I can't continue this game without concede21 votes -
My timeout ropes used up by my opponent's actions
My opponent was running a Mill deck and I had Gaia's Blessings in my deck, so they kept stacking mill triggers and mill triggers. I click "resolve all", but while all the triggers are going, it's MY rope that's burning even though I clicked "resolve all" and it's THEIR triggers taking up all the time.
21 votes -
Spark Tutorial announcment repetition.
How to report a bug
1. Give us the steps to reproduce the bug.
Open the game on main menuNote which platform you’re using (PC, Steam, Mac, Android, or iOS)PC
Enter the actual results you’re experiencingEvery time I return to the main menu wisp keeps telling me im well on my way to becoming a great planeswalker. It's rather annoying. I've completed the tutorial and the skip tut button has gone from my account menu.
Enter the expected results of the featureNot to have the spark tut wisp creature repeat itself after I've already completed the…
20 votes -
Can't return to my deck from deck detail page in Sealed deck building
I'm currently playing an Avatar BO1 Sealed on my Samsung Galaxy S20 5G FE and the following issue came up:
During deck building I switched to the deck detail page to see how many creature and spells I had in the deck and how the colors were distributed. From there I couldn't return to the deck building page. Whenever I tap the return button it opens the deck name changing window.
20 votes -
fleem
I still have no Fleem. What is going on?
20 votes -
fleem
Missing fleem cosmetics despite opening 40+ packs
20 votes -
kotis
after the new update (9/16) Kotis , fang keeper cannot cast spell that are been exiled when he deals damage to an opponent, they just end in the exile.
20 votes -
iPad life/hand issue
Playing on an iPad. The life counter interferes with the cards in hand. Chopped and sometimes very difficult to select a card in hand.
iPad Air 13 inch.
iOS 18.6
Mtga version 2025.51.0.3061.117443120 votes -
sideboard
I have exactly 15 cards in my sideboard but the game says invalid deck, you can not have more than 15 cards in your sideboard
20 votes -
Cid rimeless
Arena is telling me that my Cid deck is invalid because I have too many copies of Cid Timeless Artificer even though it was working just fine yesterday and Cid's card literally says there's no card number restriction on him
20 votes -
Jumbo cactuar damage allocation
During a game my jumbo cactuar with +3/+3 and trample was blocked by opponents Diamond Weapon and I had to manualy allocate damage: 8 clicks on the Diamond Weapon and the remaining 995 clicks on my opponent. I imagine there will be other cases where this would occur. This should somehow be resolved automaticaly; a thousand clicks is to much to do manualy :) (luckily my opponent conceded)
20 votes -
Paypal Loop
I've been trying to buy the Final Fantasy bundle, but your checkout isn't working. When I try to login into Paypal, it keeps starting me over. I've input the phone code correctly numerous times, I've tried logging in with password. It always ends with the prompt to put in my email or phone number again. Please fix this, or do you not like money?
20 votes -
Store Indicator Light
The light indicating new products at the store does not ever go off. I have paged through all of the tabs multiple times. It used to turn on for no reason whenever I got an Orb, but it would go out when I entered the store. Now, nothing I can do turns the light off.
20 votes -
Set Completionist II achievement bugged.
I spent about 40 rare wildcards to get four copies of every card in the Arena Base Set only to have it not unlock this achievement. The achievement says that it applies to any set, otherwise I wouldn't have bothered. I either want the achievement or I want my 40 wildcards back and a list of the sets that to which it does apply.
20 votes
- Don't see your idea?