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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9099 results found

  1. App is crashing a lot since last update

    Hey MTGA development team. Since your last update, the game is crashing a lot. It already happened in different parts, homepage, deck editor and mainly during battles. The game just close out of nothing. I have and updated android version on a Samsung Galaxy S10.

    20 votes

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  2. Arena Android App Not Able To Connect To Server

    Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.

    20 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Game crashes constantly on mac

    please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs

    20 votes

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  4. Fix the matchmaker or I'm done spending money on this game.

    I'm serious, it's so obvious that losses only occur back to back to back and the matchmaker clearly favors topdecking whoever it wants to win. It's total *****.
    Stop trying to rig it to discourage people to get their dailies. Or I'm totally done. Ask Marvel how the whole, 'bye Felicia' to your customers works out for book sales.
    *
    **** too buddy.

    20 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Deck Format Change

    when in deck builder, i cant change the format type [like from timeless to standard] the options seems to go behind the deck stats layer.

    19 votes

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  6. Companions Missing

    All my companions are missing when I try to make a new deck.

    19 votes

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  7. Spark continues after tutorial is done

    Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. fleem

    During September, I got the mastery pass, did a pick two OM1 draft, and opened a number of OM1 packs. I checked for the Fleem cosmetics yesterday, but did not get an alert or see them in my profile.

    19 votes

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    0 comments  ·  Events  ·  Admin →
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  9. Fleem

    Bought 10 packs before the cutoff date, still no Fleem cosmetics received.

    19 votes

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    0 comments  ·  Events  ·  Admin →
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  10. The chain veil doesn't work

    i've tried to use The chain veil in a game with Kiora, Behemoth Beckoner and Karn, the great creator, but once i activated it (before or after i've used the planeswalker ability) i can't click on the planeswalker to get the additional ability. I see their loyalty highlight but i can't use the.

    19 votes

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    11 comments  ·  Gameplay  ·  Admin →
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  11. etali

    its the same bug as what someone else put on here about how it didn't give me the option to cast spells for free with Etali Primal Conqueror and this happened in the arena cube draft that was put on recently. The resolve button just came up without giving me the choice to cast either spells. Nothing in the game prevented me from playing them and I ended up losing the game in arena cube draft when I would have won if I had been able to cast the spells from the etb trigger of Etali.

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Death by Vanilla Bug

    I have won 3 brawl games inwhich I have cast only creatures with no abilities(and no creatures at all) and the achievement for the Yargle Day has not been completed.

    19 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Card problems in tutorial

    In the merfolk tutorial battle, after my first turn, all cards hover above the field and when a card is laid they float in the left side, clipping into each other. This makes the game **** near unplayable.
    I already know how the game works but I can't access it until I pass the tutorial, which is impossible due to these issues.

    19 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Deck Sideboard bugged. Number of cards issue

    I can't play more than 7 cards in the sideboard for bo3. As the picture shows, I have 9 cards in the sideboard rather than more than 15.

    19 votes

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  15. Brawl states I have too may copies of a card that states i can have any number of copies

    I have cid timeless artificer which states I can have as many copies in a deck as I want, but when I try to play it it gives an error that I have too many copies. If I remove them all and replace them with something like islands its fine, but if I add even one extra it gives me that error

    19 votes

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  16. Brawl not accepting Hare Apparents?

    Just got the new update, it cancelled out my Aerith Brawl deck initially for 19 cards not accepted. Built a new one thinking it might be because of the rotation of sets. Turns out, it was an issue of there being more of the same card in the deck (Hare Apparent) although the function of Hare Apparent allows for more than one of them in a deck. The deck had worked before the updates. What's changed?

    19 votes

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  17. Bloodthirsty Conqueror

    Why has Bloodthirsty Conqueror not been fixed yet??? There's too many black cards that cause it to infinitely trigger!

    19 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  18. cant buy gems

    I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page

    19 votes

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    0 comments  ·  Store  ·  Admin →
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  19. Playing on widescreen constantly resets full-screen

    Playing on PC with a widescreen monitor, the full screen setting is constantly resetting and you have to go enable it every time at the end of a game, super annoying. Tested on two different monitors/PCs config.

    19 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  20. Shuffle

    Deck doesn't shuffle after Mulligan.

    This is a critical error!

    19 votes

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    5 comments  ·  Gameplay  ·  Admin →
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