MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3232 results found
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Slumbering Walker trigger not working
Cast Slumbering Walker with Kinsaer Sentry
Go to End Step
Slumbering Walker Triggers, asking if I would like to remove a counter
Only option is "Decline" despite there being valid targets in the graveyard.
No workaround found. This cost me my run3 votes -
I am using PC for MTG. My companions do not generate as choices when I am trying to choose one for a deck I'm building
I am using PC for Arena. When trying to choose a companion for my decks, my companions are not generating for my choices anymore.
3 votes -
Evident Error in Advertised Packs for Mastery Pass Level Boost
When browsing the mastery pass for Lorwyn Eclipsed I noticed the absolutely astronomical pack offerings for skipping 10+ levels. At skipping 10 levels for 2,500 gems, from 5 to 15, it was offering 600 Edge of Eternities packs. Skipping higher levels offered THOUSANDS of packs. I tested the pack offering, skipping the 10 levels, to test this error and received a nominal amount of advertised packs. Please see attached image representing the UI bug.
1.Steps to reproduce are as listed above. But again, go to mastery pass, engage in the level boost, skip to at least 10 levels and you'll…
3 votes -
Unable to evoke Emptiness using floating mana
Unable to evoke using floating mana
I was playing in the Lorwyn Eclipsed Premium Draft and had a copy of Emptiness in my hand. During my first main phase, I proceeded to add 1 green mana and then used Foraging Wickermaw to convert that mana into 1 black mana. I then tapped a swamp for another 1 black mana and had two floating black mana. I then attempted to cast Emptiness for its evoke cost. When the prompt came up on how to pay, I chose 2 black mana but then the game refused to use the black mana I…
3 votes -
Behold Mechanic Bugged in Lorwyn Draft
When attempting to cast Silvergill Mentor for its "Behold Cost" I was not allowed to choose a Merfolk I control on the battlefield.
3 votes -
Can't Enter Sealed Event
I cannot choose a faction to continue, but also not enter the event by buying in. Something is broken?
Tried other device, logging in again and repairing the fileds
3 votes -
The User Interface is degrading with each update!
It feels like every time I launch this game, no matter what platform it is on, The user interface has just gotten a little bit less functional.
First, the tutorial wisp began to show up every single time I returned to the Home screen. This happened in the Epic Launcher, and on Mobile, and on Steam.
Then a short while after that, I found that the menu for selecting my Deck Type in the builder is now hidden behind other parts of the menu and cannot be clicked...
Then a little while later, I found that I now also cannot…
3 votes -
Cannot Quit Sealed Event
How to I quit the existing sealed game and use these gems to start a new one? There’s no option to abandon the game. It’s stuck
3 votes -
Bugged Land Colours in Lorwin Jump In event
I just entered a Jump In event for Lorwin and it's hard to get consistent mana on my deck because i have 3 forests but no green cards on the deck.
3 votes -
convoking
Went to cast omni changeling, game highlights 5 lands while I have 6 lands and a creature. Then Proceeds to tap the creature to pay for the cost…. While the only other thing I can do with mana is cast a 3 drop from hand. This simply should not happen.
3 votes -
Something is wrong with my Premier Drafts
Something is wrong with this game. I have played 12 premier drafts in 48 hours. I have only gotten 3 wins twice. I have lost over $60 worth of gems. I am consistently not getting 3 lands in my hand within 5 turns in 40 card decks with 17 lands. I am basically starting each run 0-2 because the game will not give me lands in my first two games. Using the mulligan doesn't matter, I never have lands in about 70% of my games. This has never happened to me before in other sets in the last 10 years.…
3 votes -
Your go achievement not triggering
I did not get the Your Go achievement even though I won a pioneer match with more than five spells cast
3 votes -
Bug with Lorwyn Eclipse Cards - Figure of Fable and Omni Changeling
I copied a Figure of Fable with Omni Changeling and i could not activate the third ability without activating the other 2 first but I should be able to because it has all creature types. this is a bug in how the card is coded
3 votes -
Crashing
Game is crashing after major update. January 21st. Game loads but the moment I go to play it closes out due to a bug.
3 votes -
Game froze
Game froze during combat; I couldn't play an instant between blockers and damage. Kept clicking around to no avail—even tried just progressing to damage without playing my card, but it remained frozen on the stack. Log attached; bummer to lose a game this way, especially during a run where I'd spent a Sealed token!
3 votes -
Jump In deck not giving proper contents
Lorwyn Jump-In not giving the proper contents. Elves Vivid gives you only 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when no white pips are present. Almost impossible to win.
3 votes -
Midweek Magic: Jump In! Landbase
The Elves Blighted combination runs 4 Mountains, with no red pips on any of the cards. There are also 4 Plains when only a single card has white, and it is {W/B} hybrid. There are so many games where I just can't play any of my cards because I have unusable red and white mana.
3 votes -
MTGA Lorwyn Sealed Seeded Packs incorrectly seeded
I received Trystan Clallous cultivator in my Kithkin seeded sealed pack as a Kithkin card. You can see in the attached image that it is labeled as GW when the card is not only an Elf, but also GB. There are additional cards labeled as kithkin that are not kithkin, but only in similar colors.
3 votes -
Could not block during combat
I drafted ECL Premier draft (BO1) and during the third game, I couldn't block during combats. I clicked on my creatures but could not assign block. Therefore I lost the game. Please give me a refund and fix this bug.
3 votes -
Hire more Arena devs (rant)
Hasbro, you NEED to hire more developers, and otherwise give more support to the digital face of your billion-dollar game. There are too many issues to list; just play the game and they'll readily become apparent.
It feels as if there are just enough people to work on the deluge of set releases and only one person doing quality control.
The Lorwyn Jump In Midweek Magic event broke me.
3 votes
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