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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2840 results found

  1. Bad French translation for Mazemind Tome

    In French, Mazemind Tome is written "Scry 2" instead of "Scry 1" which is correct in English.

    2 votes

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  2. Client Auto passed priority for me even though I had available actions.

    I had a llanowar elf and Elrond on the field and my opponent played an enchantment, at no point was, I given priority to respond to my Elrond being targeted by tapping my elf to make mana and drawing a card which one hundred percent would have won me the game.

    How is it at all possible that if a player has literally any possible actions at all... including just tapping land or dorks for mana without anything to spend it on, that the client can skip priority when they are being targeted... that is so completely against the rules…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Abilities of Toph, First Metalbender and losing those abilities

    Opponent Cast Toph First Metal bender, Toph has ability "nontoken artifacts are lands in addition to their other types (they don't gain the ability to tap for mana)."

    I cast witness protection, which states "enchant creature, enchanted creature loses all abilities and is a green and white Citizen creature with power and toughness 1/1 named legitimate businessperson"

    I expected Toph's nontoken artifacts to leave the land area and lose the land card type since Toph lost the ability noted above. The loss of ability was even notated in game with it being grayed out, but the artifacts remained in the…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Land would not produce mana

    My land glitched. I played my land and it glitched. I could tap it but it would not produce mana or give me the option to use it for mana. The game couldnt also see the land and i had spells to play but couldnt play them because of the glitch.

    I tapped the land manually and it didnt do anything. It only tapped and thats it. Before i could do anything to record it or make screen shots the match was already over.

    Sad way to lose

    (Edit it happened a second time, the same glitch. Enough magic for…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Best of 3 sideboarding glitch

    In my last game, my sideboarding screen went to the following (see screenshot attached). This was in best of 3 ranked. Never seen this before.

    Able to move cards around but timer was frozen at 50seconds and I couldn't submit changes. Had to close game and restart but then just entered game 2 with none of the changes taken place. Same for game 3.

    This was on android.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Critical Feedback: Player Retention, Ranked Matchmaking, and Bo1 Variance Economy

    To the MTG Arena Development and Player Experience Teams,
    I am writing to you today as a dedicated player and a regular financial investor in MTG Arena. Over the last several sets, I have spent a significant amount of money supporting this game because I love the core mechanics of Magic: The Gathering. However, the current state of the digital ecosystem—specifically regarding the ranked ladder, matchmaking algorithms, and the Best-of-One (Bo1) architecture—is driving me, and many other paying customers, away from the platform.
    The primary issues ruining the experience include:
    The Best-of-One Hand-Smoothing Algorithm: The opening hand algorithm frequently creates…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Lands not untapping

    Lands don’t untap, I get frozen out of turns while my opponent can keep playing. Impossible to play the game

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Glasspool mimic not being transformable

    With the rules change from spiderman modal double faced cards should be able to transform, but when I copy something with glasspool mimic and then try to transform it it does not work. This interaction works with mirrorhall mimic. When I hover over the mirrorhall mimic copying something after trying to transform it I see the ghastly mimicry enchantment pop up in the "original card" popup, but glasspool mimic only shows the front face.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. possible cheating?

    Opponent somehow exiled one of my cards without playing anything new (nothing new on the battlefield, in his graveyard, or in his exile) and then forced one of my timeouts almost immediately after (within 10-20 secs). Captured bug log, then game became unplayable, kill-switched out.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. デッキ編集で長押ししてもカード詳細が出ない

    デッキ編集でコレクション欄のカードを長押ししてカード詳細を確認ができない。以前はできていた。
    デッキ内のカードは長押しで詳細が表示される。
    アプリの修復、再インストールするも改善しない。

    2 votes

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  11. Store Collected Count Wrong

    The store single card purchases show the incorrect card count. It frequently says Collected: 0 when I have one or more of these cards. This will cause a user to waste gold without getting any cards in return.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  12. Cannot select Country during Account Registration Bug

    Hi, I am attempting to create a new Wizards account, but I encounter this error.

    selecting my country triggers the error, whereas selecting other countries allows the registration process to proceed normally.

    I have attached a screenshot of the error. Could you please look into this issue or assist me with completing my registration?

    2 votes

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  13. Bug in display of number of collected cards when buying singles

    When buying singles the shop, it displays you how many times you have collected that card (e.g. collected : 3). But this count does not take into account the same card from older sets. I have a maze mind tome of core set 2020, the shop tells me I have 0 collected, probably because it counts how many maze mind tome I have from foundation

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  14. 2 votes

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    2 comments  ·  Store  ·  Admin →
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  15. Unexpected Draw due to many stacks (Doppelgang)

    The game resolved 1500 stacks VERY WELL. But untill the last stacks it got overloaded and then a forced draw. By the way, the waiting time for resolving is very long too. I thought it would give a forced draw already but no.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Bug with étali and paradym

    Hello, in my games when i play étali, triger on ETB effect, exil first card, when that card is an Paradym card the card stay exiled and i cant cast it with étali effect, why?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. draft server issues in mixed-up premier draft

    Im on Pc and ive encountered an issue during my last 3-4 drafts where randomly one of my picks would already be locked in for me. Just now Ive had an even worse server issue happen where during the last pick of my second pack I had an error appear saying the pick couldn,t be made and was then put on an eternal loading screen. I had to manually end mtg arena's task so I could restart the game and continue my draft normally. This led to me having given up the first 2 picks of my third pack to…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  18. Game stability, Loading times etc.

    The game has huge issues on both PC and mobile regarding it's loading times and general stability.
    It's incredible annoying, that the game takes up to 5 Minutes to even load up and more than often you get stuck in "Entering Game" or "Waiting for opponent" or a huge list of different issues, that those 5 Minutes end up in 10 Minute waiting time without being able to play a single game.

    This is super frustrating - especially comparing to competitors in the TCG Game sector (Marvel Snap e.g.).

    It's nearly impossible or a little bit of roulette to "play…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Oppression not Working

    Oppression was not working in Brawl. An opponent was casting spells and the discard trigger was appearing, but they were not required to discard.

    2 votes

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MTG Arena Bugs & Product Suggestions

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