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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3232 results found

  1. MTG Arena Bug - Eclipsed Realms and double faced card interaction

    Eclipsed Realms doesn't work with double faced cards.

    In play I had Brigid, Clachan's Heart, 2 plains and an Eclipsed Realms set as Kithkin.

    I was unable to transform Brigid, Clachan's Heart into Brigid, Doun's Mind.

    My understanding is that the transformation cost is an activated ability, and Eclipsed Realms allows you to add one mana of any color to activate an ability of the chosen source (which was Kithkin). As such I should have been able to transform Brigid, Clachan's Heart.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Wrong rewards

    Received 3 Edge of Eternities boosters instead of Lorwyn Eclipsed boosters when reaching the 4th level of Mastery Pass

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. MWM Jump In unplayable deck

    I picked pack 1 elementals, pack 2 vivid, now I have an unplayable mess with 4 plains and no white spells that struggles to cast anything because of the heavy color requirements with such bad mana. It has 1 dual land, and that's it. 4 "colorless" plains in a 17 land deck. Please let us change the manabase of jump in decks or at least be mindful of this when building your halfdecks. Or just don't offer multicolored packs if the mana is not going to work.

    Image attachment doesn't work so: https://www.reddit.com/r/MagicArena/s/BXr0FHQ0gK

    3 votes

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  4. Not adding cards from the Lorwyn Eclipsed Jump In event to my collection

    Many of the cards from the event deckl are not being added to my collection even though I added the deck.

    3 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Cannot Change Deck Details on Decks, Unable to Use Foundations Decks I Just Bought

    Bought the new Brawl decks and am unable to use them. They come in as "Standard Brawl" not "Brawl" and are illegal with more than 60 cards. When going to change the deck type the menu is unclickable as it shows behind the UI. I cannot, in fact, change any of my decks types.

    3 votes

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  6. Wither tokens not applying to indestructible targets

    Wither tokens are not staying on indestructible targets. Example would be hitting Iron-Shield Elf which can get indestructible temporarily for a cost, does not die to -1/-1 wither tokens after the effect expires.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. lorwyn

    Lorwyn Jump in „elves blight“ deck gives you 4 mountain lands, but you don‘t have any mountain spells (creatures, instants, sorcerys etc.) in the deck.

    its almost impossible to win with 4 wrong mana

    3 votes

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  8. Hybrid Battlefield settings causes huge FPS drops on the new Lorwyn - Game becomes unplayable!

    The new Lorwyn Battlefield with enabled "Hybrid Battlefield" makes the game unplayable on my computer. The FPS drops below 10. Does not happen on other Battlefield or with "Hybrid Battlefield" disabled.
    Other players also report this: https://www.reddit.com/r/MagicArena/comments/1qiazgb/new_battlefield_causes_memory_leaks/

    3 votes

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  9. jump in wrong basics

    Jump in is handing out wrong basics. I cant cast any spells with these

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Deck type selection drop-down is stuck behind deck stats, unable to craft new decks or edit old ones FIX NOW!

    Go to deck builder, try to change deck type, notice menu is behind stats window. I expect the drop-down menu to work properly, like it did yesterday. Now i am unable to edit or build new decks, on release day nice...

    3 votes

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  11. Stuck on opening screen

    Stuck on this screen for a few days now, tried reinstalling, Using vpn, unplugging LAN cable, and even used 3rd party apps to cleanly uninstall and reinstall the game.

    Im using specs way above recommended for this game with a ryzen 7 7700x, 5060, and 32gb of ddr5 ram with my internet also running at 500mbps

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Mastery pass bundle.

    I always preordered the $15 bundle as well as the $50 packs bundle. I loved that I was able to save the $5 by preordering and getting some bonuses for it. Now I have to purchase $20 worth of gems to get just the mastery pass. I'm very sad by this change, as having the mastery pass gave me a goal to hit and a reason to log in and play every day. I don't want to encourage WOTC to keep making things more expensive and taking perks away at the same time. So for the first time in YEARS…

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  13. Please have a way to see mid-game which player went first, and what turn number it is.

    Hi hi!

    I'm currently playing with Surgical Metamorph in historic (costs 1 less if you're going second), but there are a few other cards like this - Lonely End (person going second gians 3 life when it resolves), Desert Cenote (comes in untapped if you're going second), Unnatural Summons (costs 1 less if you're going second), stuff like that. Even outside of Alchemy, we have stuff like Starting Town - in theory, it's not too hard to remember "is this one of the first three turns" - but the reality is that with ramp and missed land drops, it can…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Android crash - V 2026.55.0.5391

    Since update, when i try to open app, it gets to scene initialization and crashes with an error message, pics included

    3 votes

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  15. Display bug on the card "Demonic pact"

    1. Just play a demon pact deck and watch the display bug on choice already made. 
      
    2.   I am using a PC
      
    3.   When i make a choice with demonic pact, only the first choice become grey on the card display. I need to identify in wich order the demon pacts are triggering when i have several on the board, so i can then write down wich choice is made with each demon pacts. That makes my actual and future demon pacts deck UNPLAYABLE. It's a pain in the *ss for both me and the opponent. What doesn't help, is that the display
    3 votes

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  16. Bug

    Since last tuesday I can’t use MTGArzena in my mobile (Android)
    The last update have failed twice. After success the software worked but il can’t change pages or launch a match or évent.
    It stays freeze on loading the page i clicked on.
    I have a power cube deck but canette play it
    I missed last events
    I miss my goals
    It becomes really annoying
    What can i do to fix it ?
    Thanks

    3 votes

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  17. Crash on android

    Sat January 17 first update for Lorwyn Eclipsed, game won't start. On Galaxy s25 Ultra. Crashes after 30 seconds.

    3 votes

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  18. dolmans gate

    Played dolman's gate and when I attacked with my sunspine lynx it was destroyed instead of taking no damage

    3 votes

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  19. Powered Cube Prizing Inaccurate

    The prizing for Powered Cube Traditional Draft is issuing a different number of packs than indicated on the event information inside Arena. Hovering over the prizing for 3 wins, it states "Reward: 2,500 gems & 3 Cube Prize Packs & 2 Packs". However, the actual prizing issued for 3 wins was 2,500 gems, TWO Cube Prize Packs, and THREE Packs. This means everyone going 3-0 had been issued a regular pack instead of a Cube Prize Pack as shown on the event page within Arena.

    3 votes

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  20. Can no longer switch back to the Karn avatar

    Hi, for a long time I was using the Karn avatar. I recently bought another avatar and switched to it, but I found that I can no longer switch back to the Karn avatar I was using as it doesn't show up in the avatars screen. Is this a bug? Is there a way to restore the Karn avatar to my account? Thanks

    3 votes

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MTG Arena Bugs & Product Suggestions

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