MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
10239 results found
-
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
15 votes -
Bug with [Yera and Oski, Weaver and Guide]
I killed a creature that had exiled my [Yera and Oski, Weaver and Guide], however i when it entered under my field again, I couldn't choose any type and couldn't go futher, I had to wait out my 3 timers before game auto resolved the turn for me. It said surveil as well, but I didn't have any surveil going off
What I think will reproduce the bug, is
1: Exile a [Yera and Oski, Weaver and Guide] with Sheltered by Ghosts
2: Kill the creature that holds Sheltered by Ghosts
3: Game bugs out and you have to wait…15 votes -
Fleem
Didn't get fleem cosmetics even though I fulfilled the requirement before the deadline. I am now sad :(
15 votes -
Why don't have Fleem cosmetics?
I purchased the mastery pass and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has
15 votes -
Tutorial
I’m playing on my iPad and I also cannot pass the tutorial on level IV due to the fact that I have to try and block three monsters but it will not let me click and block
15 votes -
Brawl deck invalid even though all cards are valid
Rats deck is considered invalid for having multiple copies of the Rat Colony card, which allows multiple copies of itself in decks.
15 votes -
Rat Colony not working in Brawl
I'm trying to add more than one Rat Colony in my Brawl deck and it says there's too many of that card so it's not valid. Please fix!
15 votes -
can't enter any match
'Entering match' status is being displayed indefinitely.
15 votes -
Aether Tiger Companion Particle Error
Since the newest patch, the Aether Tiger has an error with it's particle effects (See attached screenshot and log). I have repaired game files and problem persists.
15 votes -
Karakyk Guardian Not Losing Hexproof
Lost in premier draft on my path to get 7 wins because Karakyk Guardian didn't lose hexproof!!!! Refund please.
15 votes -
March 31 BLB pack deal did not progress golden pack
I bought a BLB pack in the Daily Deals store for 10% off (900 gold) and it did not advance my golden pack progress. I was at 6/10 packs prior, and am still at 6/10 packs, even after reloading Arena.
15 votes -
order of mirror / alabaster bug
Order of the alabaster host was blocked, blocking creature only is supposed to get -1/-1 before damage. Instead ALL creatures recieved -1/-1.
15 votes -
Elvish Refueler
Elvish Refueler this card is bugged in mtg arena, my oponent could use his ability.
15 votes -
"Stylish Spellslinger" Achievement Not Triggering
I played a game with four Cosmetics equipped and did not receive the Achievement.
15 votes -
Set Completionist II achievement not given when getting x4 of an Alchemy Set.
Set Completionist II achievement not given when getting x4 of an Alchemy Set. Just spent 6000 gems and 20+ wildcards. Set Completionist I was already gotten from having x1 of a "normal" set.
15 votes -
Just Got Killed By an Infinite Loop (Starscape Cleric and Bloodthirsty Conquerer)
See screenshots. These two cards created an infinite, unbreakable loop and I was forced to watch as all 50-odd of my hp drained away 1 at a time to the other player's hp, unable to exit the game much less regain priority. It was great, I loved it. /sarcasm
15 votes -
No lands only lands games every game every day
Games fixed every day, same routine: no lands only lands, no lands only lands, stop fixing games!!
15 votes -
Mastery Pass Rewards not received
I reached level 39 of the mastery pass but did not receive the Bloomburrow pack that is a reward for it.
15 votes -
Matchmaking is ********
I played 8 ranked games this morning. 7 of the 8 were against mono red agro. THERE IS NO WAY THAT SHOULD BE STATISTICALLY POSSIBLE with random matchmaking. Fix your **** so matchmaking is evenly balanced.
15 votes -
Waiting for Server
After the end of a match, the game stucks on "Waiting for Server" loading screen. I have to restart the app to play another match. I'm playing with an Android device.
15 votes
- Don't see your idea?