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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2709 results found

  1. Cannot change decks

    I registered in the sealed with a decklist A. I played the first game. After that I changed my deck to another decklist B. After two games, when I switched to decklist A again, at the game I had to play with decklist B. I lost this game. I want to be reimbursed

    2 votes

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  2. exile earth

    I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
    I used Badger Cub 2x to earthbend 2x my lands and they play some instant and exile it while it is in my graveyard... Now the thing that didn't make sense is that is that earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" yet not a single one of my lands returned. I earthbent 2 lands and they all were exiled, which is clearly not meant to prevent my cards from…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. exile earth

    I just played a game, I'm not sure what to call it but triggers were not working for Earth bending.
    I used Badger Cub 2x to earthbend 2x my lands and they play some instant and exile it while it is in my graveyard... Now the thing that didn't make sense is that is that earthbending clearly reads "... When it dies or put into exile RETURN IT TO THE BATTLEFIELD TAPPED" yet not a single one of my lands returned. I earthbent 2 lands and they all were exiled, which is clearly not meant to prevent my cards from…

    2 votes

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  4. “Thanks!” and “Sorry” Emote Bug

    On the profile page it shows that I have the words “Thanks!” and “Sorry”. It seems that they are the 2nd option of “Nice!” and “Ooops”. During game play I haven't found a way to access them. I can say “Nice!” but “Thanks!” is not available, same with “Sorry” not available. How can I access these sayings during the game?

    From the profile/emotes screen it shows Classic on 1 side & the other 15 options that can be changed on the other side. On the Classic side Nice! and Thanks! show up together and Oops & Sorry! together. But in…

    2 votes

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  5. Marvel Jump In Bugged

    Marvel Jump in picked "Iron Man & Geniuses" then was brought back to the main screen. When I went back it showed "Iron Man" as my first pick but the button was grayed out. I repaired game files and went back, it was still bugged.

    I opened it on my tablet and I was able to continue and I picked "Geniuses " again and it bugged again, tried Uninstalling and re-installing and it was still bugged.

    Did it on my phone and picked "Fantastic" as the 2nd option and it let me in and play. I had already picked "Fantastic"…

    2 votes

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  6. Marvel achievement cards not appearing in my collection

    I have completed all of the achievements for the Marvel rewards cards, but none of them show up in my collection. At first, I thought that I had to complete all of them in order to access the cards so I did, but even after completing all of them, I still have no access to any of the cards that were given as rewards, which is really frustrating.

    2 votes

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  7. Game turned to **** basically

    Standard alone, is absurd. I can just imagine other formats being completely ridiculous. You brought reduced costs with granny, stupid saga enchantments that do 3 things on 1 card. Then let's add storm into Standard. Then there's 2 mana draw 2 of the top 3 cards. Also draw 3 cards with accumulated wisdom. May as well play all artifacts /enchantments/noncreature spells because only one card can deal with all the enchantments at once, especially when they're drawing 2-3 cards per spell. Then they buy it back. Maybe run a deck full of counters and discard, but that won't keep up…

    2 votes

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  8. Game freezing

    During gameplay I was trying to play cosmic spiderman. It went to the middle like I was casting. Then the game stopped and my count down timers started. Then wouldn’t cast the spell, it came back to my hand. Then it was opponents turn. My next turn it wouldn’t let me play a land card. Then combat phase asked if I wanted to attack. But it hadn’t let me put any creatures on the battlefield. Then the game again went into my timers and wouldn’t let me play.

    2 votes

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  9. Fixed Text Rule Size

    Every time I start up the game, I ensure that Fixed Texted Rule Size is checked.

    However, when I enter into any event, I find that the text size is still too small, and that the box for Fixed Text Rule Size is unchecked.

    This causes a lot of frustration as I find myself constantly getting timed out because I am trying to read the text on the card.

    Why does this keep happening? It is making the game practically unplayable for me.

    Why not implement an option that allows the user to select from a range of type sizes…

    2 votes

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  10. Panther pounce did not work for defense against Flynn

    I was playing Quick draft on my iPad and used panther pounce to defend against a flying creature but it did not work to block it even so my creature had flying. That made me loves the game

    2 votes

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  11. Hard to use 'Captain America, Living Legend' plus stacked mana creatures

    I just played a game with 'Captain America, Living Legend' and two 'Undercover Skrull's. I wanted to take advantage of the untap ability and use the Skrull's mana before tapping any lands, but was not able to distinguish between a Skrull that had already been untapped by Captain America, and the one that had not. I think I tried using the left Skrull first, then the right Skrull, but somehow I ended up tapping the same Skrull twice. Would it be possible to do something in the game UI to identify creatures that have already been untapped by this ability?

    2 votes

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  12. exiling a creature

    so i have the color mastery quest for exiling 150 creatures. to get there a bit quicker, i was trying to run a kotis the fangkeeper commander deck. kotis EXILES cards off the top of my opponents library, i then get to cast a number of them depending on the damage i do. Why do creatures exiled this way not count as me having exiled creatures?

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Marvel Draft logged a win as a loss

    I won my most recent game (opponent conceded) but the Draft screen indicated that it was a loss.

    I'm using the PC version through Steam.

    2 votes

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  14. jump into marvel packet selection lock

    The bug which I think you are aware of with Jump into Marvel getting locked on the packet selection screen triggered for me with HYDRA and another monoblack pick, I think madness.

    2 votes

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  15. Turn auto-ended after casting She-Hulk, Jade Defender without letting me use power-up

    I cast She-Hulk, Jade Defender using 2 green and 2 white mana. I had two other untapped lands. That should have been enough to use her power-up ability, but the turn auto-ended after the cast and didn't give me the opportunity to use it

    2 votes

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  16. Bug - Quick Draft

    Hello, I am writing to report a bug and request a refund for a Quick Draft event due to a game-breaking bug that caused me an unfair loss. During my match, the game completely froze right after I cast a creature card. The card remained floating on the right side of the screen, and I was unable to cast any other spells, pass the turn, or take any other actions. Meanwhile, my opponent was able to continue playing their turns normally. After a moment, the game froze entirely, and nothing else happened. I immediately checked my connection, and my 5G…

    2 votes

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  17. Jump into Marvel

    I paid the 1000 gold, made a deck and started to play. I lost the first game, then I won second and third. After this I was kicked off like I was losing 3 games. The rule is keep playing until you reach 3 match losses, well this is not working

    2 votes

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  18. Naset's reversal behavior

    When I cast Narset's Reversal targeting the single-mode 'Attack on Atlantis,' it prompted me to 'Choose one or two permanents,' but I couldn't select just one. Also, pressing 'Cancel' to change the selected targets canceled all copies and left me unable to do anything.

    2 votes

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  19. jump into marvel is bugged for me

    Jump into marvel, won two games, left and closed the game, reopened, my gold is gone but I'm not in the even anymore. Hope I get a refund for this pretty please.

    2 votes

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  20. Serious Lag When Trying to Play

    I am trying to figure out why MTG Arena is lagging so much and using so much of my system resources (see pic)...

    I have tried uninstalling and reinstalling without any change happening...

    Is anyone else experiencing this?

    I am using Windows ll

    2 votes

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MTG Arena Bugs & Product Suggestions

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