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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2709 results found

  1. Avengers packs, already have 4 lightning blast, and giant growth. New copies shows as new still, and dont generate wildcards..

    while opening my 100ish packs of avengers, i noticed that both lightning strike and giant growth show as new every time you open them, even though i have had a set of 4 of both for several packs now. since it keeps listing these cards as new i am getting shorted common wildcards whenever i get a new one. NOTE, i do not need or want reimbursed for these cards, i have plenty of common wilds, but it is a bug and other people might need them.

    2 votes

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  2. Missing Card Text

    One of the creature's abilities reads: "When this creature enters the battlefield, target one artifact or enchantment an opponent controls.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. You’ve now pushed two updates without fixing the Marvel Jump-in bug that so many are experiencing. No info, no ETA.

    Either give me my gold back or fix the **** event, and while you’re at it stop being babies and censoring words in your comments that are literally the names of cards. Shaking my **** head.

    2 votes

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  4. Baron Helmut Zemo does not track graveyard devotion

    Baron Helmut Zemo requires 15 black mana symbols in your graveyard to activate his ability, however he does not have a numerical tracker or indicator. Collect evidence cards have a counter, Ketramose the new Dawn has a counter, as does Devotion, and Delirium. Please add a number tracker on him that displays the total number of black mana symbols in your graveyard!

    2 votes

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  5. game crashing

    The game crashed during a Premier Draft on Windows. I tried to basic landcycle a Savage Land Dinosaur and it froze my computer. By the time I rebooted everything my opponent was attacking for lethal.

    2 votes

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  6. Same types of opponents everytime

    I'm playing Spidey 2099. Since the last competitive brawl event and even post updates, I almost always face the same commander opponents everytime. It only changes when I change commanders. I can send screenshots. Either it's Yuriko, Ouro, Nashi, Katara, or Asuza. ALMOST NO ONE ELSE. I get to encounter other decks when I use other commanders. It's impossible that these are the only deck in circulation. Also a ban review parallel to the duel commander format should be considered, especially with "free" command zone abilities. (Yuriko and Derevi)

    2 votes

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  7. Jump in not working

    Picked Blink and Genius
    Kicked out
    Now it goes to pack selection
    Blink pre selected unable to confirm
    Also Fantastic 4 has no mountains in its land so you can not play any of the red cards normally.

    2 votes

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  8. block step was being skipped

    I had a previous issue I reported it, my following game after making the report during my match my block step was being skipped. There were no cards that gave my opponent haste or tapped my cards. The last interaction of my game my block step became available again.

    2 votes

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  9. バグ パック開封されない

    配布されたパックを開封したが反映されず消えた

    2 votes

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  10. Bug blocks me from picking 2nd pack for "Junp Into" event

    With the Jump into Marvel event, I picked Street Level Villains and then tried to pick Masters of Evil but was returned to the main menu insteadb(possible misclick in Mobile). After, if I go back to the event I see the "choose packs" button but then there are no packs I can select.

    Meaning I can't play or select a pack and am blocked from playing the event any further (as well as out the gold entry fee)

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Game not responding

    Since a week ago my game often stops responding on iOS. Sometimes 5+ times a game. I can see my opponent looking at cards and reacting but my spells get stuck or I’m not able to click on anything. Eventually it responds but then my cards are out of sync and unusable. This happens whether on wifi or cellular. The only way I can play is to force quit the app and reload as soon as I notice, which sometimes causes me to miss my turn.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Doom Lethal

    Game not allowing selection of packs in Jump In Marvel. My first pack was Doom, and I was trying to pick second pack Lethal, but whenever I do, it says 'Waiting for Server', kicks me out, and when I try selecting a second pack when going into the event, the graphics for all the packs have disappeared and I'm stuck. Even rebooting the game doesn't work, I have to wait a long time, before going back in the game - then repeat.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  13. Won a match and still lost rank

    I won a match at diamond tier and last rank instead of gaining rank.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Rat King, Verminister Bug

    I am writing to report a bug I experienced during a Brawl game where +1/+1 counters were visually indicated on screen but not actually being applied to my creatures.

    Here is a summary of the game state when the issue occurred:

    Commander: Rat King, Verminister
    The following cards were on the battlefield:
    - Rat King, Verminister (my commander)
    - Phyrexian Obliterator
    - Eternal Thirst (enchanting Phyrexian Obliterator)
    - Shadowspear (equipped to Phyrexian Obliterator)

    Background before the bug appeared:
    - Rat King had accumulated approximately 3 counters via his Disappear ability, bringing him to roughly 4/4.
    - Phyrexian Obliterator had grown…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. Jump in

    Hi... Im trying to play Marvel's Jumpin, selected daredevil's deck, then thor's deck, i've kicked to home screen. Now, when i'm trying to play this event, the game shows me that screen, can't go ahead or back...

    Tks

    2 votes

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  16. bug

    How do I report the bug there is no button. Two bugs for the price of one.

    2 votes

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  17. using power up more than onece

    Opponent used power up twice on the same creature.

    2 votes

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  18. Sothera's end step trigger doesn't return a creature if Sothera is no longer on the battlefield

    Sothera, the Supervoid's end step trigger to sacrifice itself and put an exiled creature onto the battlefield currently doesn't work if it can't sacrifice itself. If it leaves the battlefield with its trigger on the stack (for example The Mind Stone flickering it or returning it to hand), the trigger does nothing instead of skipping the sacrifice and still putting a creature onto the battlefield like expected. Since there's no "if you do" clause making the rest of the ability depend on sacrificing it, I can't see any reason except a bug that this could be the case.

    Tested on…

    2 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. The Super Hero Civil War

    chapter II and III has triggered the same turn (first III then II). so I lost my saga one turn before and lost the game!

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Timer Extension on Complicated Board States in Limited/Draft/Sealed

    Extend the timer when board states are complicated, and the user is actively selecting how to use their blockers/interaction.

    Considering there were 8 creatures on each side, and the creatures were similar power/toughness, as long as actions are reasonable and not repeated, why am I given a non-extendable timer when I'm trying to figure out how best to use my pieces?

    Considering I am a new player, and this was a limited/draft game - Why am I expected to be a professional, and know EXACTLY how to pilot a deck I JUST DRAFTED 2 MATCHES AGO? What sense does that…

    2 votes

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MTG Arena Bugs & Product Suggestions

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