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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9029 results found

  1. Commander in MTGA

    This feedback is more a request, i don't know how hard it is to make this happen but i think it will be a HUGE deal for the magic community. I love magic since the first time i play it and my favorite format is Commander which i play a lot with my friends in another platform and i looking forward to soon play on MTGA. Last night i got so HYPED just to think about it, to gather the cards and build a custom commander in MTGA. So if it is possible and if somebody is reading this my…

    15 votes

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  2. Skipped Turn

    Explain to me how my opponent plays one of the ultimatums on his turn, and then its somehow his turn again after that? And it was a ranked game that I would've won.

    I'm sick and ******* tired of this game not working the way it's supposed to.

    I spend money on this joke of a game. I'm not out of line to expect it to work properly.

    Every ********** day it's something stupid with this "game". Get your **** together

    And fix your file uploader too. Would be nice if I could actually upload the logs

    15 votes

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  3. server issue?

    weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and nothing…

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. matchmaking

    There is an issue with the matchmaking server. I've attempted to join the Ranked Standard queue multiple times from two separate devices (laptop with Windows PC and iPhone 15) and each time it's either taken an extremely long time to connect or doesn't connect at all. And even when it finds an opponent, the game simply stalls at the opening screen prior to where you pick a hand.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Games freezing

    my matches keep freezing after deciding to keep the hand. Neither me nor my opponent get to play the first move, the timer runs out and then the client freezes or crashes

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Match won’t load

    Match won’t load. At first I thought it might just be historic gameplay (perhaps Arena is overloaded with something else) so I (paid 8,000 gems) entered the win a box draft and it’s not loading either. Am I sol for those gems now? Hoping you fix the bug so I/we can play the game :(

    14 votes

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    0 comments  ·  Events  ·  Admin →
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  7. Matching takes too long or matches and gets frozen at the beginning of the match

    Either it is matching for too long or matches and gets frozen at the beginning of the match

    14 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. All cards are black during drafting

    During premium draft just now I was drafting and all cards were black. Loging out and loging back in during the draft did not solve the issue. I would like a refund for the gems spent on the draft.

    14 votes

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    6 comments  ·  Events  ·  Admin →
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  9. Manifest and water bending

    A manifested creature with waterbend adds the waterbending’s additional cost requirement in order to flip it. You may tap creatures to help pay for this cost. I believe we should only need to pay the mana value. Ex: Benevolent Water Spirit from an Abhorrent Oculus trigger.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Bug: Avatar Midweek Magic

    I entered the Midweek Magic event for the week of 11/18 and after selecting the two decks, my deck construction was only 13 spells; the rest was 27 lands. It appears all lands and no spells were added from my second deck selection.

    14 votes

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  11. Mac OS. Cannot Purchase Gems.

    I cannot purchase gems. Every time I click to purchase more gems, I get stuck on the "Waiting for Server" screen. Its been like this for 7 minutes.

    14 votes

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    4 comments  ·  Store  ·  Admin →
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  12. fleem

    Obtained OM1 Mastery Pass prior to deadline and did not receive Fleem cosmetics.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. No fleem

    I bought the mastery pass, but didn't receive the Fleem cosmetics. Could you send them to my account?

    14 votes

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    0 comments  ·  Events  ·  Admin →
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  14. Did not receive Fleem avatar/sticker/sleeve

    I did not receive the Fleem cosmetics having completed an Omenpath draft event.

    14 votes

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    1 comment  ·  Events  ·  Admin →
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  15. Chain veil is bugged

    The chain veil is bugged. I should be able to activate Planeswalkers abilities multiple times.

    14 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  16. Death by Vanilla not triggering

    I have won three (3) different games with a deck with the only creatures in it being ability-less creatures and I still do not have Death by Vanilla.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. 25 Dominaria Cards Not Counting for Yargle Day's A Frog of Culture Achievement

    I made a Pioneer Deck with exactly 25 nonland Dominaria cards. I played Unranked, lost to combat damage after at least 5 turns and got no credit. I'm trying not to craft more than I have to for what amounts to losing games. Last game in log is the one in question. I recounted the deck, it's 25 cards.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Midweek Magic Bot Draft Deck Validation error Bug

    I cannot build my drafted deck - I get “Deck validation failed” message for some reason.

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Hand Placement Offscreen Bug

    1. reproduce - start any game, mulligan or not, look at "viewing hand" and "hiding hand" placement on screen
    2. iOS (post-patch Arena 19Aug2025), iPad Air 11"
    3. Hand is hidden off bottom of screen. When hand size is one, selecting hand becomes overly difficult because it is hiding behind the "swipe up bar" portion of the iOS screen. Prior to 19Aug2025 patch, the "hiding hand" position was where the current "viewing hand" position is. Graphical artifacts are showing at bottom of screen during hidden hand. This is not tenable for play.
    4. Expected results: hand is always visible when "viewing hand", including a…
    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  20. Arena Anthology 2 Missing Cards

    When I purchased Arena Anthology 2, I got far less cards in the unlock animation than I thought. I also got x4 40 Gems due too already having x4 copies of a Mythic card? That makes no sense as the Anthology cards are unique right? Anyway I went to check and I am indeed missing most of the set.

    Missing:

    Thought Scour
    Control Magic
    D*amn (i guess this is censored???)
    Barrowgoyf
    Flame Slash
    Pyrite Spellbomb
    Empty the Warrens
    Fiery Confluence
    Pyrogoyf
    Ignoble Heirarch
    Rofellos, Llanowar Emissary
    Eternal Witness
    Life//Death
    Grist, the Hunger Tide
    Wrenn and Six
    Currency Converter
    Triplicate Titan

    14 votes

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    1 comment  ·  Store  ·  Admin →
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