MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2709 results found
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Spending wrong mana to cast spells
My spells were casting the wrong mana in the geris jump start event. Some of my spells should of been reduced but it kept casting with my Baxter Building for four mana of any color and I lost a game due to it. I have the log captured but I don't know where to drop it.
2 votes -
Abomination power-up has a bug
I had abomination enter the battlefield and paid the power up ability cost. Opponent gave his creature I hexproof to fizzle that part of the ability, but it did not give me my +1/+1 counter too. With the the card is read even if I don't fight I should still get the counter.
2 votes -
loading screen freeze
I tried downloading the game but it always gets stuck on the loading screen I feel like I've tried everything but nothing works I always get back to the starting problem it loads the game and gets stuck on the loading screen with the mtg logo onI tried downloading the game, but it always gets stuck on the loading screen. I feel like I've tried everything, but nothing works. I always get back to the starting problem. It loads the game and gets stuck on the loading screen with the MTG logo on it.
2 votes -
Jump In Bug
I cannot pick my second pack in Marvel Jump In.
2 votes -
Android: Unable to target myself with player-targeting spells on Samsung Galaxy Tab S10
- Steps to reproduce the bug Launch MTG Arena on Android (Samsung Galaxy Tab S10). Cast a spell that requires selecting a player as a target (e.g. "Together as One"). Try to select yourself by tapping your avatar or life total.
- Platform Android Samsung Galaxy Tab S10
- Actual result Tapping my avatar only enlarges the avatar. My player is never selected as the target, making it impossible to cast spells that require targeting myself.
- Expected result Tapping my avatar or life total should select me as the target, allowing the spell to resolve normally.
- Screenshots/Videos I can provide screenshots or a…
2 votes -
Marvel jumpstart bug
Marvel Jumpstart bug
Running using the app on a PC. I entered Marvel Jumpstart using a token, picked my first pack (Mayhem). When I picked my 2nd pack (Returned) then the game went back to the intro screen. When I go back into Marvel Jumpstart it has a button to select packs. But it only leads to a dead screen as shown in the screencap.
I tried "Gather Local Files" to try fix it but it just brought me back to picking a second pack then the entire error happened again. I can't even redign and restart a new Jumpstart…
2 votes -
Rank goes down no matter what
Since the July season start, I was placed into rank #99 mythic due to my account being affected by the previous issue from June. Now, probably 90% of the time, when I win a match, my rank goes down.
I figured this was due to some start of season MMR shenanigans, since I was playing against mostly platinum players on day 1 and 2 due to everyone else's rank being properly reset, or perhaps it was the occasional mythic ladder thing where someone else passed you during your game so it appears as if your rank went down. Although, my…
2 votes -
Captain Mar-Vell, Space Born
Captain Mar-Vell does not gaing the ability to be cast with flash after opponent casts a spell in draft. Has cost me two games in draft so far
2 votes -
Error claiming prize for month ranking
I tried to claim the prize for the month of June ‘26 (mythic level) but the app gave me 10 blu pack that gave me error when I tried to open. Is it possible to have them?
2 votes -
MTGA: coding error with scapeshift + valakut
There's a bug with MTGA and valakut when scapeshift is cast: it triggers for each time a mountain hits even when the minimum 5-mountain threshold is NOT met. I had 18 life (at least), opponent casts scapeshift, sacs 6 lands (keeping only valakut), drops those 6 mountains, and valakut goes off SIX times, hitting me for 18 life. From my read of the card, it should only have gone off ONCE (since 5 mountains must be in play when the sixth one ETB to trigger valakut). I've lost too many games against this issue.
2 votes -
Spell doesnt leave stack area
I was playing Brawl on PC. After a spell of mine got countered with Glorious Gale, the Gale visually didnt leave the stack. The game went on, the bug didnt substantially block anything. However, it's still pretty annoying to never see the stack clear - i skipped multiple combats after having more spells interacted on first main phase when i just instinctively wanted to let the last element of the stack resolve - when there were none, only that gale
2 votes -
No season reward and rank not changing
My rank didn't change at the end of season and i didn't get my reward and no mail to ... already submited a ticket to support but i guess i received an automated response.
2 votes -
rank error
Got the message about the Rank error, got awarded 10 packs. However, they had the generic MTGA symbol, and when attempting to open them they just vanished into thin air. How do I actually get the rewards?
2 votes -
Auto victory
Tried to play 3 games of regular brawl approx 10 mins ago only to enter the game to a victory screen. Not sure if something is wrong or there is a connection error due to playing on mobile, or people cant be bothered with my choice of commander, but I am highly worried it feels like an exploit somehow.
2 votes -
Fury of the horde second main phase bug
BUG with the card "fury of the horde" there is no second main phase and no second combat phase" i loose draft for 10 000 gold because of that bug...
Im using PC2 votes -
Connection desync and client hard-lock during Ranked Match
Hello,
I am reporting a technical issue encountered
during a ranked match.Opponent's Username: wickedtrips
Steps to Reproduce / Description:
…The match started and progressed normally during the early turns. Once I gained the upper hand in the game, the client began experiencing severe latency and slowdowns. At this point, the opponent started spamming emotes, including "I can do this all day." It is unclear if this was out of frustration due to the slowdown (as it might have looked like I was roping from their perspective) or if they intentionally triggered the connection issue. On my turn, the game2 votes -
Not recording "won" games
I won a game with all uncommon and common in historic and was not given credit for the win (I am trying to win 10 games with an artisan deck in rated historic). The player scooped after turn 1 because it was clear that he would not win. These short wins should "count".
2 votes -
I haven't received my June seasonal rewards, and my rank hasn't been reset.
After finishing the May season at Mythic rank, I received my rewards and was demoted to Platinum rank on June 1. This was all normal processing, but on June 2, I was demoted again and dropped to Silver rank (this double demotion is a known bug that has been reported by other users as well).
I also finished the June season at Mythic rank, but this time, even after the month changed, my rank was not reset and I did not receive my rewards.
My rank is currently displayed as 233%, which I believe is not the intended behavior.
Please…2 votes -
ジャンプインで二つ目のパックがピック出来ない。再現性あり。
ジャンプインで、二つ目のパックをピックするとホーム画面に戻され、ピックができません。
今のところ、2回発生しています。
2回とも、同じ色のパックをピックした場合に発生しています。
(Scarlet＋Young Avengers )と、（Thunderbolts＋Armed）で発生。
しばらく時間を置くと再度2つ目のパックがピック出来るようになりましたが、↑のように同じ色をピックすると再現します。
別の色のパックにすると再現しません。2 votes -
Avengers packs, already have 4 lightning blast, and giant growth. New copies shows as new still, and dont generate wildcards..
while opening my 100ish packs of avengers, i noticed that both lightning strike and giant growth show as new every time you open them, even though i have had a set of 4 of both for several packs now. since it keeps listing these cards as new i am getting shorted common wildcards whenever i get a new one. NOTE, i do not need or want reimbursed for these cards, i have plenty of common wilds, but it is a bug and other people might need them.
2 votes
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