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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2858 results found

  1. Companion + Partner issue

    Currently, you cannot use partner commanders and a companion on the client. I tried Kraum, Vial Smasher, and Obosh.

    2 votes

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  2. 2 votes

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    1 comment  ·  Events  ·  Admin →
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  3. Draft Timer Glitch

    There was a problem with the draft timer in the final pick of the second pack and first pick of the third pack in my draft today. The final pick of the second pack seemed to pass instantaneously, and I was given only seconds to make the first pick of the third pack. This seemed to affect other players as well, as I experienced no delay in getting the cards passed to me.

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Shard Mage's rescue

    Dusk Rose Reliquary Exiled my creature, despite deliberately expecting that, and having a white land unused and a Shard Mage in my hand, it didn't allow me to use it, even for the rest of the turn, it acted as though I didn't have the card, not lighting up as a card that I could play, there was nothing on the field that could stop me from playing my spell.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Deathtouch didn't work

    Non warded creature didn't die from contact with deathtouch bat. It is my understanding that regardless of / numbers a card would deal damage accordingly then die.

    Android

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Issue with Jump In Rewards - Receiving 20 Gems Instead of Rare Cards Despite Incomplete Collection

    Hello Wizards of the Coast Support Team,

    I am writing to report an issue I experienced with the Jump In event for the Marvel Super Heroes set.

    I recently played the Jump In event using a ticket. I won my match, but the rewards I received were 20 Gems, twice. As you know, 20 Gems is equivalent to only about 0.10 USD, while a single Rare Wildcard is sold for about 4.50 USD (4 wildcards for 1800 JPY). The value difference is 25 times, which is extremely frustrating.

    My collection for Marvel Super Heroes is not complete at all, as…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  7. Codes redeemed but its my first time installing/playing the game

    "Hello, I have just installed the game for the first time and I have never redeemed any promotional codes. However, when I try to enter basic global codes (such as Mellon or Threads), the system gives me an error stating that they 'have already been redeemed' on my account. Could you please check my account status or validate the experience reward? Thank you."

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bug: Wiccan, Rising Magician being cast outside of opponents turn without flash

    Steps to reproduce:
    1. Cast Atlantis Attacks, bounce Wiccan
    2. Wiccan get's cast next priority, with no flash
    3. Lose the draft with 6/2 score after a long game for a trophy
    Expected result: Wiccan being cast next turn with summoning sickness
    Platform: Steam (PC)
    Uploading a log file. It was the last game in the log. Please take a look, I think I had a chance of winning a long game and getting a trophy. I feel really cheated away from it.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Hydra soldier ability did not trigger

    Hydra soldier ability did not trigger to create 2/1 villain

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Cannot target oppent player

    1) Issue where you cannot Target opponent player when casting spells. Bug causes you to only be able to target yourself.

    2)Using android phone.

    3) Be abe to target opponent

    No workaround. Unable to wait out timer. Spell casted without result.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Painter Servant Effects Don’t Go Away

    Painter’s Servant continues to affect the cards in play after it is removed from the battlefield. This bug can be reproduced by playing a Painter’s Servant and choosing any color. I believe the effect typically stays on cards that were in hand and on the board while he was in play. Any cards drawn after that do not have the color modification. I am playing on an iPad. The card (when pressing and holding to enlarge it and see details) will explain that it is still Painter’s color when he is gone, so I think it’s beyond a visual bug.…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Feedback Regarding Competitive Brawl on MTG Arena

    Hello,

    I would like to share some feedback regarding MTG Arena and better understand a few design decisions that, from my perspective as a long-time Magic player, seem difficult to justify.

    First of all, I believe that Competitive Brawl should be a balanced format, just like the other competitive formats available on the platform. I understand that Wizards of the Coast does not officially support Duel Commander as a format to promote. However, it feels inconsistent that cards such as Guide of Souls and Ocelot Pride are only available in their rebalanced versions, while the format still allows extremely powerful…

    2 votes

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  13. General feedback

    Want to provide general feedback about recent activities on the client:

    PROPS
    - 2pick draft is amazing, and making it evergreen was the greatest thing this year imho;
    - contender drafts are cool too, making two separated weeks;
    - making achievements to acquire free mythics/rares from commander/jumpstart stuff is a cool adiction, I hope it maintains and include more cards to help complete collection.

    SLOPS
    - although the changes in prizes on jumpstart were positive, I think the prizes must be jumpstart materialm and not standard (like in the 1st jumpstart in arena). I dont like to play it (weak…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  14. Mastery Pass rewards

    PC-Computer by steam
    1- There have been several times when I received card and gold rewards after completing daily quests, but they weren't added to my collection.
    2-After the match ends, the opponent quits or the server lags, and I don't receive my gold and individual card rewards.
    3-I bought the Mastery Pass and received numerous card and card style rewards, but some of them weren't added to my collection. I've already restarted the game, and the issue persists.
    Please look into my case and check for the numerous gold, card, and card style rewards that were not added to…

    2 votes

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  15. The Mighty Thor, Jane Foster

    When playing against The Mighty Thor, Jane Foster, the attack trigger of exiling a creature and then returning it to the battlefield didn't return the creature. For 3 straight turns, my creature was exiled after they attacked (no other abilities in play and nothing else on the stack) and the creatures were never returned.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. Issue with UI prompts

    Opponent played Nashi (ward 2) with a Cavern of Souls. I played a Mana Leak I had taken with Siphon Insight to counter it (stupid move, I know). The interface asked me if I was sure, but stated it was because the unresolved spell has Ward 2 and I would need to pay that cost if I targeted it

    2 votes

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  17. patchwork banner

    Patchwork banner isn't stacking. Is that supposed to happen?

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Daily Deals are pathetic

    I think it is absolutely pathetic that Wizards made the most excellent choice of selling single cards via daily deals but then offer, almost exclusively, unplayable bulk rares at high cost and then finally when shock lands (which are not only staples of historic and timeless but are currently in standard with no rotation near) pop up in daily deals it is for card styles. Absolutely pathetic. Also I am constantly dropping matches because NO ONE WILL FIX THE SIDEBOARDING BUGS IN BEST OF 3

    2 votes

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  19. Network Marauder needs adjusted or removed

    Network Marauder should not hit every artifact creature and spacecraft you own with its perpetual effect. It needs to be adjusted to hit only one card in the deck or hand only. It's far too broken especially because of the fact that the effect stays no matter what removal you use. This is stupid design and completely negates the traditional color pie.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Ridiculous draw system

    Your draw system is disgusting. How can you get only two land every single game and you don’t get your third until after somebody has completely destroyed the game? This is not good that’s disgusting.wake Up to yourself. Whoever designed that should be shot in the head and get somebody who actually knows what they’re doing.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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