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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10240 results found

  1. Brawl deck building bug, singleton caveat ignored. Deck is not playable

    There is some issues with Persistent Petitioners. It is one of the cards that allows you to have "any number of this card on your deck"
    But brawl is saying that my deck has an error of "too many copies of the same card"
    Obviously, ignoring the card's caveat to the rule.
    It's one of my best decks, I'd like to be able to play it.

    14 votes

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  2. quick draft

    Quick Draft rewards not progressing - Played 3 matches and paid for entries and not getting any update on the quest

    14 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Inconsistent ownership of cards between deck editor/library and Set Collection on Profile tab

    I used wildcards to craft all the commons and uncommons from the new Magic: The Gathering━FINAL FANTASY set in a single transaction. There is a inconcistency between what is available in my library and what is recorded in the Set Collection data on my Profile tab. The Set Collection on the Profile tab shows 108/109 for uncommons tracking x1 ownership, and yet my library has all 109 uncommons available in the set with x4

    I tried going to settings and using Repair game files on the Report a bug settings page. The problem persists. It appears my ownership of one…

    14 votes

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  4. Brawl not working after update (iPad)

    Brawl is not working for me after the update. I try to join a Brawl match, and the game is stuck on "waiting for opponent." I can hear gameplay in the background, but the screen is just stuck on waiting for opponent. I've tried restarting an uninstalling/re-installing multiple times but it does not work.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  5. Cannot cast instant spells during my opponents turn

    I have played multiple games since yesterday where at a certain point into the game normally past turn 5 or so, that I do not have the option to respond to spells or phase changes during the opponents turn. So I have been unable to cast any instant or flash spells. Such as a counter spell, removal spell, etc. The only consistent I have noticed is Up the Beanstalk has been in play on my side and I have had at least one land tapped. I have had the lands available to play the spells, there has been nothing in…

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Sideboard in pioneer showcase don't shows the entire pool of cards, only 7 cards

    i joined the event with a legal deck with 15 cards in sideboard, but when i start after g1 the sideboard was uncomplete, i couldn't side, and so i lose the game, please check this bug, i lose my gems. please refound my gems, this wasn't my fault.

    14 votes

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    3 comments  ·  Events  ·  Admin →
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  7. Achievements not triggering

    I've noticed a trend with achievements not triggering - if it's an achievement that is tracked over multiple games, it seems to be tracked correctly.
    However, if it's an achievement that is tracked over one game, it won't trigger correctly.

    I've noticed this specifically in the "reach over 50 life in a single match" and "attack with 15 or more creatures in a single combat step" achievements.

    I've achieved both of these multiple times, in the starter deck duel event.
    I know this is a valid event to get these achievements in, as I've earnt multiple other achievements while playing…

    14 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  8. Mazemind Tome Card Style Bug

    Recently purchased the Mazemind Tome Parallax Card Style at the store, however, it is not possible to apply or view the card style when creating a new deck or editing an existing one, despite owning all versions of this card. A full refund should be issued if this bug is not fixed soon.

    14 votes

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    3 comments  ·  Store  ·  Admin →
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  9. Store orange alert icon not going away

    I go to the store tab to check the daily deals but it's not going away anymore after the latest update.

    14 votes

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  10. Exhaust bug

    My opponent managed to exhaust his cards multiple times when elvish refueler was on my board and not on his. Can someone explain this ? is this supposed to work this way ? It was during a sealed event so I lost a game while I was not supposed to

    14 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  11. Dune Drifter Incorrectly Reanimating cards when it is Reanimated

    My opponent casts a reanimation spell (tune up or back on track) targeting dune drifter in limited. Both times after they did this they were able to return a shefet archfiend (7mv) with the dune drifter effect (x or less where x is zero because it wasn't casted. I casted a screenshot of the board state after this happened where I lose because of it.

    14 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  12. BUG: Exhaust Abilities may be used infinitely during opponent turns

    Exhaust abilities can be activated any number of times during opponent turns. No Elvish Refueler was on board when I encountered this bug

    How to reproduce:
    1. Play any card with the Exhaust ability - I used Stampeding Scurryfoot to produce the bug
    2. Activate an Exhaust ability during your turn
    3. Activate the same Exhaust ability during opponent's turn
    4. Repeat.

    Platform is PC

    Actual results: Able to activate Exhaust ability as many times as I have mana to pay for during opponent turn.

    Results should be that the Exhaust ability cannot be activated during opponent's turn. The ability…

    14 votes

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  13. Shuffler

    Please fix your shuffler. I've tried and tried again to tell you this but i should not be beating statistical odds every single day. I shouldn't be seeing over half my mana base in the top 20 cards of my deck when I only run 20-21 lands. On such a consistent basis. And my opponents see a 3- full playset of their liliana of the veil in their top 12. It just doesn't seem like the shuffler is programed to randomize your deck at all. But either forces your win or loss.

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  14. 14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  15. No rare card when opening Foundations packs.

    I don't have anywhere near a complete collection of rare foundations cards but am receiving gems instead of a rare card every time i purchase a pack.

    14 votes

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    9 comments  ·  Store  ·  Admin →
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  16. FDN Collection Count Incorrect

    the Foundation count is completely crap. I had 23 commons that I was missing (i.e. that I didn't have any single copy of), even though my collection count told me that I had collected at least 1 of every common in the set. Crafting 1x of those missing commons didn't change my count at all, so obviously those commons that I crafted didn't exist in the set.....
    So - my request is that you get the count correct for the FOUNDATION set collection. Given that that set seems to be much bigger than the other sets I guess that the…

    14 votes

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  17. Game Abruptly Ends

    This happened a few times already while playing Bo1 Brawl format. I don't know if it is only isolated when playing Golos as Commander. The game suddenly ends and goes back to the player dashboard. There was never a screen that says "Victory" or "Defeat". For sure I did not concede.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Mastery Pass Rewards not recieved

    Mastery Pass Rewards not received. Its been several days that i have not been recieving the paid mastery Pass rewards. Until they dont fix it im not buying anything else. Its a joke we pay money for this and we dont get the gems or the card packs that we should be getting.

    14 votes

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    4 comments  ·  Store  ·  Admin →
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  19. Mastery Reward

    Full Mastery Pass Rewards were not given after achieving required XP.

    I received the free pass reward, but not the paid mastery pack at Lvl 45.

    And yes i payed for the full mastery, please help.

    14 votes

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    0 comments  ·  Store  ·  Admin →
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  20. shuffler

    when are you going to fix the shuffler , get rid of hand smoothing or provide another game mode where those of us who dont have the time to play best of 3 and dont want hand smoothing. There are several points as to why any of those ideas would be wise. First hand smoothing causes more mana flood/***** then the old shuffler ever did during game play and any experienced player will tell you the opening hand really doesn't mean much, it all depends on what comes after. second is unless you are intentionally messing with win rates hand…

    14 votes

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    0 comments  ·  Gameplay  ·  Admin →
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