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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10244 results found

  1. When i try to purchase gems the "waiting for server" load screen never stops

    When I try to purchase gems the "waiting for server" load screen never stops and I have to quit the program to get out. I'm a Mac user.

    13 votes

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    2 comments  ·  Store  ·  Admin →
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  2. alchemy

    Separating alchemy from the other formats, or making separated play options. I dont like having to be forced into playing with these cards, i want to be able to choose if i will play with or without alchemy cards in the game

    13 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    13 votes

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  4. Preacher of the Schism

    Preacher of the Schism doesnt work as it put in the text.

    It put "Whenever Preacher of the Schism attacks the player with the most life or tied for most life, create a 1/1 white Vampire creature token with lifelink."

    So if a player attacks with it having 19 life and the defender player has 20, the defender player should create the token, but I foud that he attaks and create the token anyway, having lees life than me.

    Or I dont understand the card, or there is a mistake in that one

    Regards

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  5. Mtg Arena - problem server connection

    Dear wizards,

    This post is to signal a major server connection problem with the mtg arena app.
    The game and the app are really amazing, but this problem is seriously ruining it all.
    Basically, if you lose internet connection even for just a fraction of a second, the game stall and a message "waiting for the server" appears. But the app never reaches the server again. You can wait for hours looking at this message, but the app will never reconnect. The only way is to shut down the app and starting it again, but this process takes time and,…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. fail to load game

    Game will not load along with fail to connect to server.

    13 votes

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  7. Connection loss of opponent, then timer end remained hanging

    Connection loss of opponent (timer rope), then timer end remained hanging.
    After 30 - 60sec I force quit application (MAC OSX)
    Reconnect and GAME LOSS results, match loss result.
    Game was just started, but situation did look good ...

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. trying to change companion crashes game

    Clicking on the "Companion" button in any context crashes my client. Whether I try to change it from the Profile tab or within the deck builder clicking on it consistently and immediately crashes the app direct to desktop. Client is running on Windows PC.

    13 votes

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  9. Can't pay on mac

    I can't get to the paying interface on Mac os. If I get to the point where I'm supposed to pay it just hangs and I can't spend my money on the store.

    13 votes

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    5 comments  ·  Store  ·  Admin →
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  10. commander

    "This text has been translated by a translation site and may be unnatural."

    MTG Arena now has a 1-to-1 Commander (Brawl) release.

    Please release a multiplayer commander for the arena as well as tabletop.
    Of course, it needs to be adapted to Arena, such as Standard and Historic.

    The recent Magic expansions have been very interesting and I have been recommending them to my friends so we can all get together and play Magic.

    MTG Arena is a very good service! Please add a COMMANDER!

    13 votes

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  11. Infinite Loops

    Infinite loop timeout on non-infinite interactions should not exist. I was playing a game with a chip damage deck, lots of ways to inflict little bits of damage on enemy health, there were three Exquisite Bloods on the field, and three gain +1/+1 per health gain cards. Now yes, every time this interaction popped up it took a while to get through, but that's what happens when you have two highly developed lifegain decks swinging at one another. But at the end of the day, these stacks were finite. Arena needs to revamp their infinite loop detection system, and have…

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  12. Indestructible creature gets destroyed

    I had my Indestructible creature destroyed by a destroy target creature equal to the number of cards in graveyard. That shouldn't be destroyed when it hits it's indistructible phase. it is a destroy target creature not a untargetable destroy creature spell.

    13 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  13. ban Goblin Charbelcher

    Please ban Goblin Charbelcher. It's just stupid to auto win on turn 4. No one gets to play any magic. It destroys the game fun.

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Network Error

    Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. 13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Game crashes whenever Mox Amber is played

    Whenever either player plays Mox Amber, my game crashes and I can't get back into the game until I rope out in that game. I can reopen arena, and everything works, it says its joining the game, and then right when the screen starts to fade to the tabletop screen, the app completely shuts down again if Mox Amber would be on the table

    13 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. Two Headed Giant

    Something which my friend and I have repeatedly lamented is the lack of sufficient multiplayer options in Magic Arena. Currently Arena offers the capability to play private 1v1s as the only direct method of enjoying the game communally. While we do discuss our decks and current matches together, the lack of a format such as Two Headed Giant certainly hinders the ability to play the game cooperatively. Seeing as how this feature was present in Arena's predecessor Magic Duels, as well as the prior 2012/2013/2014 Duels of the Planeswalkers games, it makes Arena's lack of 2HG or private free for…

    13 votes

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  18. Draft card lost

    When I attended a draft event, the card I picked turned into another card. Then on the deck building screen the card was gone and I was forced to build a deck with fewer cards!

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. frozen draft

    Client frozen during ranked draft.

    Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.

    13 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Option to disable Hover

    Add
    OPTION
    to
    DISABLE
    flashing the cards when the opponent mouses over the cards.

    13 votes

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    3 comments  ·  Gameplay  ·  Admin →
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