MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3241 results found
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Bug: Edits to deck weren't there on starting next match in sealed event
In the Arena Direct Lorwyn Ecliped play booster box sealed event, I made a change to my deck after the second game, swapping out Glen Elendra's Answer for a Gallant Fowlknight. I clicked done and went into my next match, but I noticed these strange things about the next match:
- It had a different background and different music to the normal Lorwyn Eclipsed match arena
- My deck changes hadn't been applied, so I was stuck in that match with the old version of my deck (which I noticed immediately because the Glen Elendra's Answer that I'd subbed out was in…
2 votes -
Card Visibility
Cards milled by my opponent with "Gathering Stone" as well as cards revealed by using the "behold"-mechanic remained face-down for me as I was playing Premier Draft Lorwyn Eclypsed on 14th Feb.
2 votes -
Booster Tutor
Booster Tutor Bug on Ipad. Pack opens, but I cannot scroll through cards.
2 votes -
MacOS client completely freezes during interaction phase of every single game
Since the last update, the game has become completely unplayable on MacOS. Every time I try to load into a game, it freezes on 0:01. If by some miracle I do get in, the game will instead wait until any interaction and freeze completely. Force quit/loading back in does not help it just freezes again. I've tried to repair game files and completely uninstalling/reinstalling the Arena client to no avail.
version: 2026.56.6.4266.1236969
2 votes -
skewed match making
In paper drafting you have a pool of cards and only one or two players can draft the archetype because of limited resources. So if in Lorwyn you make an elemental deck you would expect to be one of two players in that archetype. You should be playing other archetypes. I just played 3 elemental decks in a row against my elemental deck. And we all had good cards. That scenario wouldn't happen in a paper magic setting.
I also feel that this constantly happens. You play your own archetype when you should be playing against other
2 votes -
Card loop creating instant win
There are two card loops that seem like they should be nerfed. One is with merfolk where two cards create a loop that just keeps removing your life and another is with black decks where two cards create a loop where one makes you lose life when the opponent gains life while another card makes the opponent gain life when you lose life. In both cases, just the two cards being cast basically wins the game. In the merfolk case, the two cards have a 2-3 mana cost, so it can be over immediately if they’re jn the opening hand.…
2 votes -
Matchmaking
The matchmaking has got to get better somehow. I am not the type of person to build my own decks because I don't have that kind of time. I'm so tired of getting put against players that have competitive level decks. It's incredibly frustrating. There needs to be some kind of ban on casual play. What I mean is don't allow these ridiculously powerful decks be allowed in casual style play. I just wanna play some MTG and have fun but the way some of these decks are built it makes me not even wanna play arena when I can…
2 votes -
bug froze the screen
a bug froze the game and let me reconnect and let me loose automatically
2 votes -
2 votes
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Mystical Tutor Bug
Last night I had a strange occurrence in an Arena Powered Cube game.
During the end step of my opponent's 2nd turn, I resolved a Mystical Tutor and put Time Walk on top of my deck. When my 3rd turn started, the Time Walk went to the graveyard and I drew a new card, despite neither player having done anything. I've outlined the steps of what occurred below in Reproduction Steps.
My T1: Land, pass.
Opp T1: Land, pass.
My T2: Land, pass. (holding up Mystical Tutor).
Opp T2: Land, pass. During end step, I cast Mystical Tutor, and put…2 votes -
Golden Pack Progression
2/13/2026 - Golden pack progression is not recognizing Lorwyn Eclipsed Mythic pack purchases. Tested out with regular pack purchase and that's being recorded.
2 votes -
Algorithm
Fix your horrible algorithm!!!!!! You can't compete someone gets screwed by land every time it makes your game boring and at best bad. Quit being lazy and do something about it before you lose half your money due to laziness and lack of decency.
2 votes -
Gameplay bug make you lose.
I win a match and the game loops until the game put me AFK and the game ends as Draw... I did the combo of sephirot legendary soldier + bloodthirsty conqueror + marauding blight-Priest.. When i did the damage to make the loop happen, literally this make the game get into a loop and i lost my game " draw".. I was playing in my mobile android (samsung s25 ultra) i couldn't take pictures.. Pls solve this problem this matter only happen im mobile version 😔
2 votes -
Opponents timer isn't running.
This has happened in multiple games where the opponents timer isn't running. It's been 10 minutes on their turn and the timer isn't counting down. Meanwhile my timer is screaming at me if i take longer than 30 seconds. WTF?
2 votes -
Rope Gone, No Timer
Opponent Rope is over, But timer disappeared. I am being forced to quit the game and lose. This is an absolute injustice. So frustrated especially because i was going to win.
2 votes -
Bug / Wildcards lost
"Yesterday, I used wildcards to craft 3 copies of Kona, Rescue Beastie for a new deck and played several matches with it. Today, the game is telling me that the deck is incomplete.
Upon checking my collection, the 3 copies of Kona are missing, even though my wildcard count has decreased accordingly. Could you please check my account logs and restore the missing cards or the spent wildcards? Thank you!"
2 votes -
Arena kicked me out of the game and then wouldn't let me perform actions.
Arena kicked me out of the game. When I exited the game and reconnected, I was unable to click anything on the battlefield. I would like to be refunded for this draft.
2 votes -
deck builder - Bugged decklist checking
I have my client open and I noticed at the bottom of my selection of decks that on of my decks I have used in the past suddenly says I am missing a card and it is no longer in my collection. I go into the decklist to find the card but it still shows 100/100 for the quantity. No recent ban changes that I can see have affected this list. See attached
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2 votes -
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Fix your **** tutorial avatar!
The wisp loads every game I play, it makes a twinkling sound, and that **** twinkling sound follows THE WHOLE TIME THE GAME IS RUNNING. Fix this! Why is your game so terrible!
2 votes -
STARTERSTYLES code not working
When i put the code in it says its redeemed already but i dont have the plain black traditional MTG sleeve as a sleeve option in my profile.
2 votes
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