MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9341 results found
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Constructed rank stuck at gold rank tier 4
IOS. Play is buggy. I have to exit program to get gp and constructed rank doesn’t”t change regardless of wins.
11 votes -
Destroy land cards should be banned
The purpose of the game is to see who can build a better deck. Destroying lands destroys the game balance. The only counter to a destroy land deck is a counter deck or mana ramp. We shouldnt have to be pidgeonholed into a deck to win.
Moreover destroying lands is an unspoken taboo that mtg players avoid. If the players hate it so much then why allow it. Come on people, back me up here.
11 votes -
Ugin is an un-fun design cannibal
Ugin, the Spirit Dragon is a design cannibal. Arena would be a more diverse and enjoyable game without him.
Playing with him:
Ugin undermines the design choices of the decks that use him. There are lots of very interesting top-of-curve spells that could be used in long-game decks. When Ugin was reprinted, the hard work and creativity that went into designing those cards was stamped out by one obvious 'best' solution. Ugin (and to a less offensive extent, Ulamog) are the best top end for virtually any long-game deck. None of these decks need Ugin, but all of them are…11 votes -
Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo11 votes -
MTGA is trash, WoTC is greedy
For all the money WoTC makes every year you would think they'd offer a better quality service than this MTGA bullsshhiitt. Just about every aspect of the software is awful. I've also noticed that the bullshiitt "unity crash handler" they run along with the main software causes more hangups and crashes than it helps, it also eats up an unbelievable amount of memory for all it functions as. You can run the game without unity crash handler with absolutely no problems at all. Also, with the advent of this game on mobile devices I see a lot of lawsuits on…
11 votes -
Ranked Format for Brawl
It would fun if you created a ranking system for standard brawl.
11 votes -
Opponent cast spell without correct mana available
Opponent cast 3 red spells without any mountains or other red mana sources available
11 votes -
Jumpstart deck too many lands
I chose powerful cabbages for the new jumpstart Avatar, and I had 27 lands and 13 spells for my whole deck. Every starting hand was 5-6 lands and 2 spells I couldn’t do anything with. I don’t know which of the two deck halves is broken, but I had to resign because I couldn’t win any games and flooded every time.
10 votes -
Avatar Jump-In packs clearly not correct
I started an Avatar jump in and selected firebending and powerful as my packs. It came out with only 13 non-land cards. Clearly one or both of these packs did not populate the correct cards.
10 votes -
Store Stuck "Waiting for Server"
I am unable to buy anything from the store - every time the screen stalls on "Waiting for Server."
I've closed and opened the program and the Epic launcher, I've restarted my computer, and I've uninstalled and reinstalled the game. Still not working for me.
I'd like to buy the Pre-Release bundles for Avatar - hopefully we can resolve this before then
10 votes -
Store won't let me purchase gems=
Richard Bucey
Nov 10, 2025, 8:58 AM PST
Arena play and connection works fine but I am unable to buy gems. The client always gets stuck on Waiting for the Server when I try to purchase. I have restarted and even reinstalled the client several times. please advise thank you.
10 votes -
Booster Tutor doesn't work like it says on the card
Booster Tutor reads "open a sealed magic pack and reveal the cards." However, I didn't see the cards my opponent got to select from when they cast it.
Don't want a refund or anything, but I think this should be fixed. It's important game info.
10 votes -
Fleem Missing
No fleem reward, despite fulfilling multiple requirements. I shouldn't have to seek out rewards. How many have I missed in the past that I didnt know about?
10 votes -
Did not receive Fleem cosmetics after mastery pass purchase.
I did not receive the Fleem cosmetics after mastery pass purchase prior to October 30 th date.
10 votes -
Traditional Draft
I’m avoiding pick-2 draft, so i decided to play the traditional one, in the description says it’s “select one card at a time” not a pick-2 draft. i hope this get fixed.
10 votes -
Into the Flodmaw/Shelterd by Ghosts and Yera and Oski, Weaver and Guide
First, i played Yera and Oski, Weaver and Guide.
In my opponent's turn, he played a Sheltered by Ghost on a Hired claw.
In my next turn, i played Into the flowmaw on the Hired claw.
Instead of getting back my Oski, Weaver and Guide, seeing his hand and choosing a card type, i got the situation in the attached Screenshot. I coult not choose any Card Type, see my opponents hand or submit anything. I got a Surveil tool tip?It is on PC
I should be able to choose a non-creature Type and also submit my choice.10 votes -
Tutorial VI
The cards get stuck on the side where they are when they are summoned and the lands get stuck, where I place them so I can’t see what’s happening but also I can’t get the blockers for tutorial IV or at least I don’t see them and so I also can’t block with them so this part of the tutorial is impossible for me. By the Way I’m playing on I-Pad so IOS
10 votes -
Kotis, the fangkeeper ability not working after update
Kotis is not working after the update. When kotis deals combat damage, it exiles your the top X cards of your opponents library and allows you to cast X cards for no mana, X being Kotis power. For two days I’ve been encountered this across multiple games. Since the update, once Kotis deals combat damage it displays a message that ask you to resolve, but once you do, it only exiles your opponents cards, but doesn’t allow you to cast anything.
10 votes -
Incorrect season rewards received
The ranking rewards are listed here, accessed on 8/31/2025: https://magic.wizards.com/en/news/mtg-arena/ranked-season
The text on 8/31/2025 reads as follows:
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Season Rewards
Players will receive their rewards for the August 2025 season at the start of the September 2025 ranked season (12:05 p.m. PT on August 31).You must have played at least one ranked game in the respective format to receive seasonal rewards.
Bronze Reward: 1 Edge of Eternities pack
Silver Reward: 1 Edge of Eternities pack + 500 gold
Gold Reward: 2 Edge of Eternities packs + 1,000 gold + Vote Out card style
Platinum Reward: 3 Edge of Eternities…10 votes -
Wrong season rewards
I received Honor card style + Consult the Star Charts card style rewards (https://magic.wizards.com/en/news/mtg-arena/announcements-august-25-2025) at the end of this season instead of Vote Out card style + Lightstall Inquisitor card style (https://magic.wizards.com/en/news/mtg-arena/announcements-august-18-2025). The rewards I received should be for September's season
10 votes
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