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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9351 results found

  1. full control keeps engaging

    Full control is on even though I never activated it, and when I try to turn it off it keeps coming on.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Yargle event says I have -1 Achievement

    Yargle Event shows my Achievements as -1 of 5. The previous achievement I had with having total power 9 is now missing.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  3. "Death by Vanilla" Achievement not awarded after completion

    The "Death by Vanilla" Achievement is not awarded after completion.

    The criteria are:
    -Cast only Creature Spells with no abilities
    -Cast at least 5 creature spells
    -Do not play against Sparky or Direct Challenges
    -Win the Game

    I won a game in Standard by casting 6 mono-green creatures with no abilities (1x Bear Cub, 2x Jibbirik Omnivore, 2x Terrain, World Tyrant, 1x Gigantosaurus), and used vehicles (Lumbering Worldwagon) and enchantments (Garruk's Uprising) to get damage through and won by reducing my opponent's life total to <0.

    After the game, I still did not receive credit for completing this achievement. This…

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Class of 9/3 achievement missing non-Sparky indicator

    Four of the five Yargle Day achievements contain the indicator text "Neither games against Sparky nor Direct Challenges qualify".

    The Class of 9/3 Achievement does not have this text, but nevertheless when I built a deck to play against Sparky it did not award any progress towards the achievement.

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Tiny Bones

    I had my opponent discard a card while Tiny Bones was on the field. When I went to cast it with the stash token on it, I couldn't cast it because I did not have white mana, but Tiny Bones explicitly states mana of any color can be used to cast these spells. The spell was Sheltered by Ghosts. It allowed me to target my creature but not pay the cost.

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  6. Anthology cards missing from purchase

    Just bought Anthology too and I'm missing the following:
    wrenn & six


    empty the warrens
    flame slash
    fiery confluence
    thought scour
    eternal witness
    triplicate titan
    barrowgoyf
    pyrogoyf
    rofellos
    ignoble hierarch
    pyrite spellbomb
    currency converter
    grist
    control magic
    life // death

    8 votes

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  7. step 4 of the tutorial does not function properly

    In tutorial step 4 against "Dragonhand shadow", the 5th land freezes mis screen but is still functional. The next turn, when playing "Confront the Assault" the 3 creatures aren't created. This prevents me from blocking with them as the tutorial wants and prevents progression without conceeding.

    This happened on both my Samsung android phone version and on the PC version.

    The issue may begin as early as turn 4 with the "Soulhunter Rakshasa" staying in the stacks pile and not moving to the battlefield after resolving.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Strip Mine

    Please never print Strip Mine again. Please do not put it as a special guest card in limited boosters. Worst designed card ever (maybe other land destruction cards are worse.)

    I love this game and have played it for more than 20 years. You printing this card for a limited set makes me want to quit. Please do not do it again.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. download

    Hello,
    I'm experiencing a persistent issue after the latest update of MTG Arena. I'm using the Steam version of the game.

    After the update, the game launches normally the first time, but on the second launch it shows a “Resource Error” and restarts the download of the entire game (~11 GB).
    Even after repairing game files via Steam, the same problem occurs: the game is redownloaded entirely but the issue repeats after the next launch.

    I've already tried uninstalling and reinstalling the game from Steam twice, and also deleted cache and local files manually, but nothing has resolved the issue.

    8 votes

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  10. Timeout on login

    Unable to login into MtGA due to "failed authentication: timeout". Internet is good and working on other devices. I am trying to login mobile on android. Has been off and on all day.

    8 votes

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  11. Servers down during EoE release

    Hi, I entered a ranked draft for Edge of Eternities around 12:15pm EDT on 7/29 and I was only able to make a few picks before the connection dropped and I was unable to reconnect to the draft. I don't even see the EoE limited events in the client now.

    I'd like a refund for the event please (1500 gems).

    8 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Authentication failure

    Received Authentication failure while trying to start game on Android mobile

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Missing Renewal egg

    I could see my renewal egg before when accessing my inbox. But now I don’t see it anymore.

    I tried restarting the game and it dis not help.

    I am playing on an Iphone with the latest Ios.

    8 votes

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  14. MTG Arena Tutorial Bug

    I've encountered that same issue on two different PCs - I'm trying to complete the tutorials and am finding bugs in the cards displaying correctly. Different creatures, enchantments, etc. move to the right side of the screen when played then get stuck there instead of eventually moving to the middle of the play area. Then, I can't select my played creatures to attack or block b/c they're now in this glitched stack of cards on the right side of the field.

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Asset error detected

    As soon as I open the game after local data collection Arena manifests a problem about "asset error detected" and after the restart of the game it re-downloads all of the 11 gbs of it.

    8 votes

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  16. Stuck on initial battle card keep glitching

    Get to the last tutorial game and it glitches the cards don't go to the mat just stuck on the side

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Set Completionist II

    The achievement for 4x copies is not giving credit for completing the Final Fantasy set. I have Set completionist I, which I got for the Final Fantasy set but the second will not credit. I have spent multiple rares trying to complete. I pulled up Untapped to see cards and the only thing that I notice is not getting credit for having all 4 of Cid, Timeless Artificer. I have every artwork but Untapped shows only having one of each. I am unable to craft the remaining ones Untapped shows as missing since Arena shows I have all 4 of…

    8 votes

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  18. Invalid Sideboard Error When Deck Has 15 Cards

    1. Steps to reproduce the bug:

      Open MTG Arena on PC and create a new deck.

      Add your mainboard cards as normal.

      Add exactly 15 cards to the sideboard.

      Attempt to save the deck.

    2. Platform:
      PC

    3. Actual results:
      The client displays an error message:

      “Invalid deck: can't have more than 15 cards in a sideboard,”
      even though there are only 15 cards in the sideboard. It prevents saving the deck.

    4. Expected results:
      The deck should be valid and save successfully with 15 cards in the sideboard, as this is the maximum legal amount.

    5. Workaround:
      Reducing the sideboard to 7 cards allows…

    8 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  19. MTG Arena Mobile - Hand Size > 15, Can't Scroll

    Playing MTGA on mobile. Playing Emet Selch deck. When Emet is flipped, my graveyard becomes my "hand" and it's sometimes impossible to view and click on cards that are actually in my hand. This becomes an extra problem when I play a card that requires me to discard cards from my hand, because I can't reach/touch of my mobile device the cards in my hand. I end up roping out because I can't click on the cards in my hand because my "graveyard hand" is giant and MTGA mobile doesn't have a good way to scroll over to cards in…

    8 votes

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  20. Brawl Error - Seven Dwarves, Hare Apparent, & Rat Colony

    Since the update this week, three confirmed cards Seven Dwarves, Hare Apparent, & Rat Colony potentially others that have similar mechanics of going beyond the singleton limit in Brawl, but all three mark a Brawl Deck invalid, despite no bans, the error has invalidated three of my decks, and they are unplayable as they all work around the concepts of having THESE cards in them. This is a SEVERE bug and needs to be fixed ASAP

    8 votes

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    1 comment  ·  Gameplay  ·  Admin →
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