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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3217 results found

  1. Hare Apparent, and "any number of cards named .." cards should be banned in Mid Week Magic Events.

    We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations

    "a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a rare challenge,…

    1 vote

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  2. Reocurring Server disconnection mid game

    I play on android. Playing Ranked Brawl with Cruelclaw and opponent was playing Kuja, Genome Sorcerer. Every time he transformed Kuja, the server would disconnect. Repeatable bug in the same match. My android won't capture the log for some reason. Please look into it

    1 vote

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  3. Spelling error on match waiting screen

    While waiting for a match to load, different quotes scroll through on the waiting screen. One references Krang, Ultrom Warlord, but this is a misspelling. It should be Krang, Utrom Warlord.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. pet

    there is a fairy pet that constantly flaps its wings that is extremely annoying , I have emotes and special treatment cards disabled so it's only normal cards yet I can't do anything about pets which I don't want to see/ interact with.

    1 vote

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  5. "Waiting for server" in the middle of draft

    I was in the middle of a powered cube draft, at the end of pack 2, when my game suddenly wouldn't let me draft my pick and crashed abruptly, showing the "waiting for server" screen until I rebooted to find that almost all of the rest of my picks had been auto-selected by the client, destroying my draft.

    I would appreciate a refund of my gems because I was unable to complete the experience I paid for.

    Thank you.

    1 vote

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  6. requiting hex - firdoch core

    Hello,
    in a game i had 3 requting hex, enough mana etc. My opponent activated firdoch core for 4 Mana an attacked.
    In this case firdoch core is actually a creature - an artifact creature, but a creature. Nevertheless i can´t cast my requiting hex. What was wrong?
    Thank you

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Visual Bug Toxic Deluge

    Visual bug where my opponent used Toxic Deluge and a creature was left on the battlefield with -x/-x. Seems to be visual only as I could not interact with the creature. Happened twice in one game while on an Android os.

    1 vote

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  8. Instantly lost a game when playing pick-two draft after queuing.

    Instantly lost a game when playing pick-two draft after queuing up I immediately "conceded" after entering the game (I didn't dc and it happened in mere moments after getting into game with a quick queue time).

    1 vote

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  9. The owl pet from Strixhaven promo banner obstructs preview of rewards

    The owl pet from Strixhaven promo banner partially obstructs preview of rewards

    1 vote

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  10. Missing Card Rarity in TMT Premiere Draft

    During a draft, for my 2nd pick the pack did not have a rare and 3 uncommons meaning the pack either was missing a rare or an uncommon card. If the first person picked a rare, there should have been 3 uncommons in the pack. If the first person picked an uncommon, the pack should have had a rare.

    1 vote

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  11. Game crashes upon matching with an opponent

    I am playing on Android, with the new patch on 3/31, every time I match with an opponent, the app crashes. I have to open the app again and then it will bring me into the game.

    1 vote

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  12. Underworld Breach/Lotus Petal and Priority

    Today I discovered an unintended bug where a completely won position was lost becasue of priority being automatically passed while I was still able to take game actions.

    Here is an example board state:

    Underworld Breach is played on my side, I have a lotus petal in play and 7 cards in my graveyard, and am tapped out of lands; the cards in my graveyard are 6 lands and a brain freeze.

    As the game works currently, the priority mechanism looks at my boardstate, decides that I cannot cast any spells by cracking my lotus petal to generate one mana,…

    1 vote

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  13. Purchase History

    Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.

    1 vote

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  14. Currency Converter Bug

    During a Cube Draft game, any time I used my Currency Converter to return an exiled land to my graveyard it produced a Map token instead of a treasure token as is written on the card.

    1 vote

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  15. Blue combo issue

    This combo for Blue is questionable for 2 cards, 3 mana each. One stop cards from being drawn, and the other redraws the whole hand. Nassir Planeswalker and Day's Undoing

    1 vote

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  16. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Daily quests not updating

    Whenever my quest timer hits zero it simply resets without any quest appearing. I have zero active quests and have missed out on being able to earn quest coins at all.

    1 vote

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  18. App crashes when player initiates a duel with sparky

    When you start a practice duel with sparky it crashed

    1 vote

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  19. Game redownloads every time i open it after a connection issue.

    Every time the game goes out from a connection issue, the next time i open it the following happens:
    it says it's verifying assets, then it loads a bit, the it starts downloading 1.17 or so GB of files.
    this takes hours, the game is unplayable this way, i don't want to waste my data package on downloading the same files over and over.
    I'm playing through steam with proton, please fix this i want to play the next set.

    1 vote

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  20. Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution

    Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?

    Any request I create, are automatically closed now and tagged as "Solved".

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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