MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Rank Season ERROR
Hi, I received some x10 Boosterpacks due to this seasonal rankings error, but I can't open them. I press the button to open them, and they just glitch. It's like they gave me boosterpacks with air inside. What can I do to get my rewards?
13 votes -
Card filter not working
It won't let me filter cards by mythic rare or rare or uncommon or common but it will let me filter by weird combiations of filters like common and uncommon or like rare and 4 costs, I've reinstalled and file verified and it doesn't help.
13 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event
PC User: Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later.
13 votes -
Take alchemy cards out of brawl
For pity's sake remove that **** alchemy option from brawl. Let us just play against normal cards or at least toggle it off so you can choose to play against non alchemy decks. I hate alchemy, I never play alchemy events or cards and against normal cards they are massively OP. Just take them out of brawl.
13 votes -
iOS don’t have an update on 5/27/2026 so I can’t play the game.
Whenever I try to open the app, it tell me that I have an outdated client version, and that I need to update the app, I click okay, like I have a million times before, and like usual it takes me to the App Store, but in the App Store it just says Open, where it usually says Update, if there is an update available. I’ve tried refreshing the screen, closing and restarting both apps, and also my phone, nothing works, and I am unable to play the game because of it.
13 votes -
Hobbit riddle bug on 3rd riddle.
I've answered all of the 1st 3 riddles in the Hobbit mini game and received no prize for answering the 3rd question correctly. Is that right? Just confused about it I guess. I know I answered them right, they're straight out of the book.
12 votes -
The Hobbit Welcome Deck
After winning my second match on the hobbit welcome deck, it restarts my progress and does not reward me my 2 cards that I am supposed to get for having 2 wins, the first time my record was 2-1, and the second time I went 2-0 and it still did not award me my cards.
12 votes -
Glacierwood Siege won't Work, Game Freezes and I Can't Select Anything
The bug is reproduced by trying to play the Glacierwood Siege card in Brawl format as this has now happened to me twice now when playing on Mac. It's suppose to allow you to select Sultai or Temur, yet it simply freezes on the screen and won't work at all. I have no workaround, nor any idea why this is happening.
12 votes -
The Hobbit Welcome Deck Duel Bug
I have played the welcome decks for Hobbit four times with a black deck and two times with a red deck. After I get two wins I go to start a thiird game it kicks me out and has me start over from no wins. Out of six games, 5 wins I have received one of the rewards. I would like to keep playing and see how far I can make it on this deck but as of right this moment it is not allowing me to. Please help plus how to I receive the missing/unreceived rewards.
12 votes -
The Hobbit Welcome Deck Duel rewards no cards for the 1/2 wins
The newly added The Hobbit Welcome Deck Duel does not give you cards when you win 1 or 2 times.
I tried it 3 times and every time after I press "claim" the client returns to the main screen without giving out cards.12 votes -
"Loot" does not place the cards at the bottom of the library.
I'm trying to play Green Loot in Brawl games, and every time I try to use its active effect, it doesn't send the cards to the bottom of the library. I've read the effect several times, and it doesn't mention anything about leaving them on top; I assume it's a bug, since it has happened to me in multiple games.
12 votes -
Jump-In Marvel
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets,Battalion and Agents of SHIELD. . Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. Currently unable to use the Jump Into Marvel Event.
12 votes -
Missing packs
I got a message on the app saying i was being given 10 boosters for my rank winnings but when i went to open them they all just disapeared
12 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
12 votes -
June
Got 10 weird packs for June rewards, opened one and got an error.... Then the packs disappeared!
12 votes -
Double reset consolation rewards
On June the ranked ladders were double resetted. This resulted in people losing ranks for no reason. Now you sent a consolation rewards - 10 ghost packs with no cards. It's bad enough that people get unequal chances for ranking but you don't have to rub it in with non-working rewards.
12 votes -
Game Length to "count" as a game in Timeless
Games in the Timeless format are frequently over in 3-4 turns, sometimes in 2. I have won some games (and lost others) and they are not being counted towards the "number of games played" related achievements. As a result, I will stop playing Timeless until this bug is fixed, because I get no "credit" for paying them. Please fix this.
12 votes -
Unable to Open Deck Editor for Alchemy Decks - (Connecting to Server Freeze)
Attempting to Open the deck editor for any Alchemy deck results in Connecting to Server Freeze. All decks playable and other formats can be opened in the deck editor.
Have yet to find a workaround.
12 votes -
Deck builder freezes on “Waiting for the Server…” when opening specific Historic deck
Platform: PC / Windows
Format: Historic Traditional / Best-of-ThreeIssue:
The MTG Arena client freezes on “Waiting for the Server…” when I try to open a specific Historic deck in the deck builder. The deck can be imported/created and can even be played in matches, but after saving it, trying to open or edit the deck causes the client to remain stuck on “Waiting for the Server…”.Steps to reproduce:
1. Create or import the following Historic Traditional deck.
2. Save the deck.
3. Leave the deck builder.
4. Try to open the same deck again from the Decks screen.…12 votes -
waiting for server
Can't edit decks. Every time I try I get infinite loading screen, can play matches with no problems. Internet is working fine tried restarting multiple times, resetting pc, reinstalling. Nothing works.
R12 votes
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