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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3185 results found

  1. Back button in Deck Info screen (premier draft) is non-functional

    When in the Deck Info screen within premier draft deck building , there’s a glitch where the back button does not go back to the Deck Builder screen. I’m on iPhone iOS 18.6.2. This happens consistently to me since the Avatar release. The only way to get out of the Deck Info screens is to exit the draft and restart the “Build Deck”.

    12 votes

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  2. Toph profile picture doesn’t show up in game

    Toph profile picture doesn’t appear while in game, instead it’s Vivian I believe. Everywhere else it’s Toph.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Daily Wins and Missions not registering progress

    On iOS, daily win progression and missions/quests are no longer tracking across any game mode. Progression stays on 0 despite meeting wins/criteria.

    11 votes

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  4. Daily quest doesn't light up and my wins doesn't count too

    Being playing a couple of games I noticed my wins don't count trying to make it to 15 wins for the daily wins. Got stuck at 14, then the reset came played no counts still for both the wins and daily quest casts.

    11 votes

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  5. Reward count not working

    The daily win reward and killing opponent creatures reward is not working.

    11 votes

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  6. pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests

    pioneer bo3 ranked not giving progress on the ladder or contributing towards daily quests. I played 3 games on android this morning and nothing.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Token destruction freezing game

    This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. App keeps crashing since new update

    Since the new update (02/25/2026), app keeps crashing on opening screen. I've tried force stop/ restart to the same effect. After checking multiple times, it seems to to happen at the "loading initial scene" part of the loading screen.

    This issue is happening on Android for me and so far I haven't made it any further than the losing screen.

    11 votes

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  9. Map Bug

    Playing on mobile. When I use map token screen for discarding or keeping top card doesn't pop up, or cancel button etc, I can do nothing and I lose the game due to timeout.

    11 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. MWM ECL Jump-in deck contains basic lands of unrelated colors

    During the MWM ECL Jump-In event, I chose "Burdened" and "Giant." The deck contained no blue cards, but five of the land cards in the deck were islands.
    Is this a bug or by design?

    11 votes

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    0 comments  ·  Events  ·  Admin →
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  11. nothing works across the world

    pay people to monitor and repair the game

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Matchmaking failure

    I waited over five minutes and could not get an opponent, and when I entered a match, I could not see my cards.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Games don't start

    I can't get any game to start on Android. When finding an opponent, I enter the game, but the game does not start. I end up with the attached screen. Games against sparky seem to work. I get stuck into this screen. I can't get out of this. I can't resign from it. I have to exit the game and restart the whole app.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Can’t Play the Game at all

    Whenever I try to play any type of mtg game like historic I find an opponent but when I enter the match I’m stuck with no cards and I can’t do anything they don’t have cards either but my time runs out but the line disappears also I can’t even concede it won’t let me I’m on IOS I don’t know how to fix this and also some times if I get cards I can’t play them and my time runs out but never actually kills me

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Can’t enter battles

    I click to enter a battle and nothing happens. The timer keeps running up, it says waiting for opponent, the screen never changes It will let me cancel out of it. This has been happening since 330 pm est. I’ve checked for app updates and restarted both the app and my iPad.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Force of negation copies i had crafted disappeared.

    Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
    Kind regards.

    10 votes

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  17. Unable to Login/Authenticate

    Game is not allowing me to login to any account. Keeps saying Unable to Login/Authentication failed for <account name>: Timeout.

    10 votes

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  18. Not awarding wins or quest progress

    Game is not awarding wins in midweek magic event or quest progress.

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  19. Wins do not count in any format/mode. No progress in daily quests.

    Wins do not count in any format/mode. No progress in daily quests.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. When playing in a challenge, the deck image is displayed

    auto transration
    The UI specifications for direct matches have changed, but when you play in a challenge, your deck image will be displayed.
    This is fine if it's just casual play, but it's problematic to have it displayed in competitive events as well.
    This is because it shows your key cards and the cards you've put in, giving your opponent some room to guess your deck.
    In real card games, the only information your opponent knows is the sleeves and the number of cards in your deck (excluding generals and companions).
    Furthermore, the deck image used on the Arena screen…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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