MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Bug Report: Multiple Rank Resets / Rank Reset Not Fixed
My rank was reset twice between June 1st and June 2nd. Although the official X (formerly Twitter) account announced that a fix had been deployed for this issue, my account's rank has still not been restored to its correct state. Could you please look into this and restore my rank? Thank you.
12 votes -
In game bug when casting card
When casting the card “Hollowmurk Siege” and choosing between the two different options of the cards effects, the game glitches and doesn’t show the selection screen of the two choices, instead just showing the card on the right side of the screen. Nothing happens and no option is available and the timer then runs down until it and the turn and chooses the option for you.
11 votes -
duskmorn room unlocking bug
ok using keys to the house on the room on
charred foyer//warped space while only the charred is open:
so what happens that its show the options but they are not clickable,
it happens twice and i tried to restart the app and still.
the game continue only after the timer ran out
i did it in the quick draft idk if relevant
lost two games because of that i have the log for one of them only .
try recreate it im using windows but still tice in a row with restart the app mean there is a issue…11 votes -
Davriel Offers Bug (Cannot make selection)
I just lost a ranked commander game because your UI refused to let me pick one of Davriel’s offers. Instead I was stuck trying to swap between different views (the eye toggle icon) while attempting to click anywhere to continue my turn, but to no avail. Eventually the turn timer showed up and after I had used all my timeouts it auto-forfeited the game. Pretty frustrating.
11 votes -
marvel jump in packet selection bugbug
Stuck on packet selection in marvel jump in event. Multiple people having this same issue. Selected Conniving, and tried to select iron man, then was kicked back to main menu. Can't select 2nd packet now because the choices no longer appear. It's been 3-4 days now where I haven't been able to play the jump-in event.
11 votes -
Received blank packs for season rewards again. Nothing in them when opened
As title states. This happened in may and again for June.
11 votes -
"Rank season error" message gave me 10 mistery packs, but when i oppened them they just disappeared and i got no cards..
I got 10 booster packs on a system message at MTGA, but when i oppened them they just disappeared and i got no cards and no wildcards progression
11 votes -
Marvel achievement cards do not appear available to me after I have won them
None of the marvel achievements cards are showing up available for me to use. This is extremely frustrating. Will I receive these once the bug is fixed? I will stop playing, if not. I don’t want to earn more cards that I cannot use. I’m mainly playing IOS
11 votes -
Cannot edit decks
When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.
11 votes -
Cannot edit red decks
Cannot edit any deck that contains red cards. System get stuck at the " Waiting for server" page.
11 votes -
Unable to Use Filters in Deck Creation
Using Android, I've noticed that - when editing a deck - I cannot use filters at all.
Attempting to sort available cards by rarity or type has no effect when the "OK" button is pressed; the screen remains the same, and no filters are applied. Normally, I expect to be able to apply a filter (like showing only Mythic Rare cards), and that is non-functional due to this bug.
Of note, resetting the attempted filters and then pressing "OK" returns you to the card selection screen. I have attempted to Repair Game Files, and nothing has changed.
11 votes -
今週(26/06/17 JST)のメンテ後にデッキ編集が開かないケースが有る
下記手順で再現(友人から代理報告であり、自環境でも再現)
1.添付したリストのデッキをインポート
2.インポートしたデッキを編集すると「waiing for the Server」で画面が進まないただし、2の前にデッキ選択中にフォーマット変更しておくと、
デッキ変更中フラグが立っている状態での再起動となるため、次の先同時に編集画面に入れるみたいです11 votes -
Issue using free phantom Foundations draft for a second time
After completing the free phantom Foundations draft yesterday (June 10), I attempted to start the event again, only to be met with an error message informing me that there was a network error. My internet connection was stable, and other things on Arena worked normally.
11 votes -
Ranked Season Reset Applied Twice – Rank Dropped from Mythic to Silver
I would like to report what appears to be a ranked season reset bug.
At the end of May 2026, I finished the ranked season in Mythic. When the season ended, my rank was correctly reset from Mythic to Diamond.
However, on June 1st, 2026, the game appeared to perform another season reset. As a result, my rank was reset a second time, dropping me from Diamond to Silver.
I had already received the normal season reset at the end of May, so the second reset on June 1st seems incorrect.
Unfortunately, I do not remember the exact match result…
11 votes -
App not working with new iPhone update
New iPhone update - MTG arena app not loading and does not have an app update to install from App Store. Help.
11 votes -
Three riddle code
I've tried to redeem a code of the three riddle code and it won't give me my rewards
10 votes -
Third riddle bugged (8/18)
Third riddle bugged: no reward was displayed or given (assuming there was one intended).
10 votes -
Hobbit Welcome Deck Duels Bug
Wins in the Hobbit Welcome Deck Event are not granting the promised card rewards. Clicking Claim button returns to home page instead of giving rewards. This bug is consistent on PC Steam version.
10 votes -
Hobbit welcome deck duels bug
The Hobbit welcome deck event is bugged. I played 4 matches. 2L, 2W. Then, after 4th match (win) the event reset showing 0/0. The 2nd win match reward didn't process either.
Another bug I noticed - when my 2 drop red goblin with fire breathing died, the trigger to deal 1 dmg to opponent's only black creature with 1 toughness didn't trigger. My gob had 1 power, so expected it to do 1 dmg on death. Was not exiled, just blocked.
10 votes -
windcraig seige cant choose what side
So after the newest update now when the windcraig seige card comes down it will highlight then wont let you choose what side you want to put down. it times out to mardu. i havent found a workaround
10 votes
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