MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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Windcrag siege does not let you pick option and runs your timeouts
When you play the windcrag siege your able to pick two different options. Game does not allow you to pick any and uses timeouts .lost a couple of ranked matches because of this. Thank you for your attention to this issue. Nydeadhead#69969
14 votes -
Windcrag Seige not working
Windcrag Seige card not working, when played you cannot select either Mardu or Jeskai leaving you to timeout on your turn
14 votes -
Attacking When Choco, Seeker of Paradise is on the Battlefield
When attacking, while Choco, Seeker of Paradise is on the battlefield, you are permitted to look at the number of cards on the top of your deck, that match the number of birds that are attacking. You are allowed to put one into your hand, then any lands onto the battlefield tapped, finally the rest of the cards go into your graveyard.
This is currently bugged. If no lands are in the cards that come off the top of your deck, you are able to choose one for your hand, and then the submit button is covered by another button…
14 votes -
Error Updating Data.
Update downloads 50-100MB and then says "Error Updating Data." In order to download 3GB update I have to click "Retry" ~60 times.
14 votes -
Modal spell not working
I’ve tried playing a modal spell multiple times on iOS and Arena won’t let me pick the mode. It’s happened multiple times with the Siege enchantments, I’ve played both Frostcliff and Glacierwood Siege, and the game wouldn’t register me touching a mode. It exhausted all my built up timers and put the enchantment onto the battlefield without my chosen mode
14 votes -
No End of season rewards
I did not get my end of season rewards and my rank did not reset
14 votes -
Rank Season Packs empty second month in a row. I opened the 10 packs again like last month and got nothing.
Rank rewards empty again this month, first month playing have gotten 13 empty packs at this point. 3 last month and 10 today. Please fix this is so disappointing.
14 votes -
not getting reward cards for marvel achievements
got zero of the rewards for achievements and have done about 8 of them!! this is ridiculous at first was counting cards played towards achievement now getting no card rewards!! fix this and reward everyone ... these kind of things ruin the game and you wont be selling GEMS from many who will quit if it continues.... costing you money
14 votes -
Unable to search cards by rarity
Description:
It is currently not possible to search or filter cards within a deck. Applying any rarity filter does not update the card list, and the interface remains unchanged.Steps to Reproduce
- Navigate to any deck (Format: Historic Brawl)
- Click on Advanced Filters
- Select any Rarity
- Click OKExpected Result
- All cards of the selected rarity (owned cards unless otherwise configured) should be displayed.Actual Result
- No cards are displayed
- Clicking the OK button triggers no action
- The interface does not update or react in any wayFurther Information
- OS: Windows…14 votes -
Phantom Premier Draft bug
My account is currently locked from today's special phantom draft. At first I was able to draft without issue and started playing, but at some point I had a disconnect issue with my network. Afterwards, I haven't been able to join the event since, and the event appears with a “Start” button, as if I never drafted. The message I get when clicking is “NETWORK ERROR Unable to join event. Please try again later.”
14 votes -
Ghost packs and ranked reset
Yesterday, when the May ranked season ended on MTGA, I received my rewards. Since I had finished in Mythic rank in both Limited and Constructed, I was demoted to Platinum. So far, so good. But today, when I logged into the game, I got a message saying my rank had been reset. I received the rewards again, but now the packs don't show which collection they're from, and when I open them, nothing happens. Then, on top of that, my rank dropped to Silver.
14 votes -
It says need to update in IOS but app Store doesn’t have an update
The new update is not available in Apple Store ios
14 votes -
Unable to load iOS app
The game says an update is required but there is no update available on the iOS App Store.
14 votes -
Third riddle (wind) does not give a reward and no follow up mail is sent in game
Hello - I was doing today's riddle promotion and when I did the third riddle (code: wind) it hung. When it stopped hanging it took me back to the store with nothing to claim. I tried to re-enter and it says it was already redeemed but nothing new is in my library and no follow up mail was received like the previous 2 riddles.
13 votes -
漆黒洞穴の包囲などのモード選択型エンチャントを出すとゲーム進行不能になる
iPhone12環境
2026/08/11アップデート後、漆黒洞穴の包囲や降霜断崖の包囲などのモード選択型エンチャントを唱えるとモード選択画面で選択ができない状態でゲームが進行不能になり、タイムアウトもしくは設定からの降参以外ができなくなる。
13 votes -
Companions no longer work in Brawl
I have heard no response from Wizards or the MTGA team after several days.
This issue has multiple threads and posts on Reddit and various social media platforms.
Any Brawl deck that uses a Companion, the companion is unplayable. Please provide at least an acknowledgement that you are aware of this issue.
13 votes -
Rank Season Error Rewards
Today was rewarded with rank season error rewards, however when I went to open my packs, the first interface blanked out and sent me back to the Home Screen. Went to create new deck and no new cards were flagged.
Occurred on iOS.
13 votes -
Ranked season rewards packs contained no cards. Nor did they progress wild card progress.
July 1st I received 10 packs as compensation for the June ranked reset bug. Ranked season rewards packs contained no cards. The packs were not from a specific set. Nor did they progress wild cards. This has to be a bug or something cause the packs basically never did anything.
13 votes -
Booster pack issue
Got 10 free booster packs, but none of them are opening.
The packs were a bonus for that system error, where all mythic were brought down to basic when the month ended. I got 10 free packs. None of them open. I clicked 4 times, each time it jus flashed, but no cards showed… then i looked at the counter, and the counter went down though, so I’m at 6 packs now, but nothing happened… no cards.
13 votes -
My disappeared unopened packs
Hello,
Thank you for your consideration for the bug I experienced. I have received 10 packs because of the bug. But when I clicked open button, there was an empty box popup with an ok button and after I clicked it the packs disappeared. I didn't get any cards from those packs. Would you resend those packs again?
13 votes
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