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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2823 results found

  1. Bug

    I’ve had a brawl deck lead by the 2 mana Sorin creature for a while and it’s always had Lurrus as companion. Lately, despite Lurrus being assigned a a companion in the deck builder, Lurrus doesn’t show up at all in game. They aren’t in the companion zone in game nor do they show up when loading in to the game where commanders and companions are revealed.

    11 votes

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  2. Pick 2 draft had 8 people

    Hello! I ran a pick two draft, and it had 8 people in the draft. Here is the log from 17lands
    https://www.17lands.com/draft/e1c1bc09f45142fa87b6a18fa469e7bf/2/5

    with only 7 picks the original packs never got passed around.

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  3. Unable to zoom in on cards prior to adding to deck

    I am unable to view larger images of the cards before adding them into my deck in the deck builder. I had previously held a finger down on a card and it would expand to show a larger picture, now I have to add it to the deck and then view it.

    One app suggestion for mobile players would to have the zoom function available kind of like using two fingers to pull apart and zoom into the image frame to view cards instead of holding down the card to view

    10 votes

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  4. Cards don’t zoom in while holding them in deck builder

    Mobile iOS. When in deck builder in sealed middle earth event I want to hold a card to see it zoomed in before I add to my deck but it doesn’t work. Holding a card adds is directly to the deck. In the deck the zoom in option while holding a card doesn’t work either. I have tried the same in normal deck builder outside the event with the same result. I have tried fixing game files.

    11 votes

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  5. Press and hold is bugged

    Pressing and holding cards to get a closer look is bugged, the alternative is to use the magnifying glass but that makes scrolling way more difficult than just being able to get a closer look of a specific card

    10 votes

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  6. The Hobbit riddle bug skips to 8th riddle

    I answered the first 4 riddles correctly but didn't notice it skipped to the eighth riddle. When I answered the eighth riddle it then opened up the final riddle, but I am missing 5, 6 and 7.

    10 votes

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    4 comments  ·  Store  ·  Admin →
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  7. Three riddle code

    I've tried to redeem a code of the three riddle code and it won't give me my rewards

    10 votes

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  8. Third riddle bugged (8/18)

    Third riddle bugged: no reward was displayed or given (assuming there was one intended).

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. can't sideboard

    get a bugged screen when I got to the sideboard in my bo3 games

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  10. Oin the brave Translation Bug

    Hi sorry if I post it here but I thought it is the quicker way: the card Oin the brave has a big mistranslation in the italian version where “haste” has been replaced by “vigilance” (rapidità/cautela).

    The physical version of the card as well as online oracle text is wrong.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. The Hobbit - Welcome Deck Duel No Card Reward

    Completed the Welcome Deck Duel, Hit Claim at End of 3 Wins- No Reward Given, No Prompt for Cards Claimed.

    10 votes

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    4 comments  ·  Events  ·  Admin →
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  12. 10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Issues with client functionality

    When trying to cast hollowmurk seige on android, the selection screen does not allow you to choose sultai or abzan. It then runs your timer out and then skips the rest of your turn from there even if its in first main phase. Happened during the hobbit update because was working before then.

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. BUG - Davriel, Corredor de Almas

    tengo un problema con una carta "Davriel, comerciante de almas" -2 "Ofertas" (efectos positivos) y tres "Condiciones" (efectos negativos) de una lista, pero la interfaz a veces falla al cargar estas opciones o al permitir la selección.
    cuando acepto las ofertas de Davriel no me salen las opciones

    pegue la imagen abajo.

    I have a problem with a "Davriel, Soul Trader" in spanish card -2 "Offers" (positive effects) and three "Conditions" (negative effects) from a list, but the interface sometimes fails to load these options or allow selection. when I accept Davriel's offers I don't get the options

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Cube Draft Economics

    Currently, Cube Drafts cost the same as Premier Drafts and provide the same placement rewards, but since Cubes are Phantom, it is significantly less economical to Cube Draft. This means that it rarely makes sense to participate in Cube, and feels significantly worse when you do participate and perform poorly. I suggest making some change so that Cube feels like an equally good use of resources compared to a Premier Draft. This could be reducing the cost of entry, increasing rewards (particularly for lower win counts), or even allowing players to keep their drafted cards.

    10 votes

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  16. Game freeze

    This game freezes constantly when I have priority. I’m in the middle of casting a spell and I can then no longer do anything. Sometimes it freezes on my opponents turn and then I miss my opportunity to respond. Don’t get me wrong I really like the fun animations, but what I’d really like is a functional game. After the most recent update it’s borderline unplayable. Ive now lost dozens of games on the ladder due to game freeze or server issues.

    10 votes

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  17. Deck companion not appearing in matches since last update

    Commander
    1 Syr Vondam, Sunstar Exemplar (EOE) 231

    Companion
    1 Lurrus of the Dream-Den (MUL) 116

    Deck
    1 Accursed Marauder (MH3) 80
    1 Acquisitions Expert (ZNR) 89
    1 Godless Shrine (EOE) 254
    1 Alseid of Life's Bounty (THB) 1
    1 Ambitious Farmhand (MID) 2
    1 Benalish Sleeper (DMU) 8
    1 Burglar Rat (FDN) 170
    1 Chittering Skullspeaker (Y25) 9
    1 Clattering Augur (MH2) 79
    1 Cloudshift (JMP) 97
    1 Command Tower (ELD) 333
    1 Corrupt Court Official (TLA) 92
    1 Corrupted Conviction (OTJ) 84
    1 Dead Weight (GRN) 67
    1 Desperate Measures (TDM) 78
    1 Dusk Rose Reliquary (LCI) 10…

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Korean Localization Issues in Reality Fracture Cards

    I have listed the cards with incorrect translations below, with the incorrect text followed by the correct text.

    Please correct the incorrectly translated text to the proper Korean translation.

    Tam's Resistance (탬의 저항)

    이 생물은 턴종료까지 경계를 얻는다.→ 그 생물은 턴종료까지 경계를 얻는다.

    Uldaros Theorix (울다로스 테오릭스)

    당신의 무덤에서 각 카드 유형마다 카드를 최대 한 장까지 목표로 정한다. → 당신의 무덤에서 대지가 아닌 각 카드 유형마다 카드를 최대 한 장까지 목표로 정한다.

    Titanbones, Towering Heart (우뚝 선 심장, 타이탄본)

    당신이 카드를 버릴 때마다, ... → 당신이 이 카드를 버릴 때마다, ...

    Hapatra, the Desert Fang (사막의 송곳니, 하파트라)

    그 생물에…

    9 votes

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  19. Ultra Wide monitors - must use Alt-Enter to maximize screen - thsi will also sometimes skip turn

    title. either make the screen wide compatible or dont make alt-enter the default for skipping your turn. And, plese, don't tell me not maximize my screen at the beginning of my turn as a fix. that's weak.

    9 votes

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  20. Doctor Doom emote not working

    My other emotes are working but my Dr doom one is not coming up when I press it for some reason.

    9 votes

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    2 comments  ·  Gameplay  ·  Admin →
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