MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3191 results found
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Timeout when trying to login
I haven't been able to login for hours now. I keep getting the same error message
9 votes -
Daily wins and ranking not working
I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).
9 votes -
Final Win to obtain Mythic not awarded
I needed one win to advance to mythic; got the win and...no ranking update on the Victory screen. Looked at my rank and I was still Diamond 1 with one win needed. This was on iOS - I'm reporting here because the drop down menus don't work on my phone. Please advance me to Mythic. Thank you.
9 votes -
mission is not progressing
so my mission says to do white or blue spells and im using a white and blue deck and everytime i do a spell its not progressing also when i win the game i cant even get the first reward of the day the 200 coins i dont know how to fix this
9 votes -
Game freezes on Android during matches
Since the last update game freezes during matches in different moments. It's impossible to continue, the opponent is still able to send messages. This happens only on the mobile android version of the game but it sucks as *. Lost plenty of matches and rank because of this *.
9 votes -
sacrificing an artifact token freezes the game
Friday Feb 27th 2026. This is the 3rd day mtg freezing when I sacrifice a token artifact of any flavor. my vv'v space jelly boys lander tokens are making the game board non intractable. I can emote and thats about it. Can't accept the loss, can't reenter the match unless i wana give the op 2+ free turns. clicking the small arrow on the mobile interface moves left and right but the cards on the stack don't move. I'm on cell as i dont have a pc and my device is supported
9 votes -
Game Freezes
Game freezes frequently! Causing me to lose my matches! The two most recent times froze during combat in my turn. Both when an opponent’s token creature blocked and died. It froze right when the token died. I’m using Sauron, the dark lord commander in my brawl deck, playing on IPhone. When I first noticed the trend my 1/1 orc army was blocked by a 1/1 other token creature my opponent controlled. They both hit eachother then the game froze without resolving combat. At least that’s what my screen showed. My turn eventually timed out and I lose the game.
9 votes -
Map tokens break my game
I am on android when I or my Opponent use a map token my game does not continue until I reload the app
9 votes -
No available action while my timers run out with "waiting for opponent" displayed
No available action while my timers run out with "waiting for opponent" displayed. Has happened repeatedly since Tuesday, Feb 24th, 2026 update on android. Only (sometimes works) solution is to kill the app via settings and restart the app while praying i get back to the games in time.
9 votes -
TMNT update broke Android
Opened app in android. TMNT update began, hung & error closed at 88MB download. Upon re-opening it tried to open as usual with new TMNT opening screen then force closed saying bug detected. Had to nuke the app & complete re-install.
9 votes -
Screen freezes at end of turn
Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.
9 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
Game is freezing often in the middle of matches
After the the newest update on Feb. 24, 2026, the game is freezing in the middle of matches. This is happening in at least 1 out of every 3 matches I play. Lucky for me, I haven't payed for entry to an event or I'd be livid that this happened and gave me a lose. Sadly for Hasbro, this means I have no intention of spending money on entry until this issues is clearly fixed.
9 votes -
Unable to block
Arena hung today during a Bo1 ECL game; when I reconnected, I could not block. Tapping my creatures did not select them, to be precise. I lost the game as a result (ending my draft). This was in iOS after today's update.
Please refund my draft cost.
9 votes -
Importing Japanese deck lists may result in the registration of invalid OM1 (SPM) cards.
When importing a Japanese decklist into MTGA with a language setting other than Japanese, it appears that OM1 (SPM) cards do not import correctly.
At least, this issue does not occur when importing a Japanese decklist into MTGA with Japanese language settings, or when importing an English decklist into MTGA with Japanese language settings.
While not fully verified, for example, importing a Japanese decklist into an English-language MTGA registers “Superior Spider-Man (SPM) 155” as “Symbiote Spider-Man (SPM) 156”.
Additionally, “Symbiotic Spider-Man (SPM) 156” is registered as “Tearle, Entropic Hunger (SPM) 137”.I've posted a verification video on X. Since I…
9 votes -
lasting tarfire
Yesterday, when i was playing a bo3 ecl draft. I found that the card "Lasting Tarfire" produce a bug.
The card text decribes that "at the beginning of EACH end step, if you put a counter on a creature this turn, this enchantment deals 2 damage to each oppoent." But. When i use Gristle Glutton to blight my creature, expecting to trigger the enchantment"s ability, to my great disappointment, the ability failed to trigger.
I got no idea at that time. and now after checking for several times, i make sure that it must be a bug, which makes me…9 votes -
Unhinged island
You cannot purchase unhinged island in daily deal today, all other 4 basics are showing but no island
9 votes -
Mastery Pass gaave wrong Packs
Level 4 of the Mastery Pass gave EoE packs instead of Lorwyn packs
9 votes -
Lorwyn Eclipsed Mastery Pass bug
Mastery pass rewards bug - The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
9 votes -
Wrong packs being awarded
Like others, I did not receive Lorwyn packs when I reached level 4 of the Mastery; I received EOE packs instead.
9 votes
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