MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2708 results found
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bug
every time i cast Wintercrag Seige and have to select Mardu or Jeskel, the game freezes and i have to conceded the game/match. i can't make a selection. i can go between views but i cannot select Mardu or Jeskel.
10 votes -
Issues with client functionality
When trying to cast hollowmurk seige on android, the selection screen does not allow you to choose sultai or abzan. It then runs your timer out and then skips the rest of your turn from there even if its in first main phase. Happened during the hobbit update because was working before then.
10 votes -
Davriel
Davriel's -2 ability does not allow for selecting which contract you want. the options do not light up like they did before patch. You can click on "view battlefield" and come back and they light up, but you cannot select any contracts. This makes this pw unplayable. Please fix.
10 votes -
Bug
I’ve had a brawl deck lead by the 2 mana Sorin creature for a while and it’s always had Lurrus as companion. Lately, despite Lurrus being assigned a a companion in the deck builder, Lurrus doesn’t show up at all in game. They aren’t in the companion zone in game nor do they show up when loading in to the game where commanders and companions are revealed.
10 votes -
Deck companion not appearing in matches since last update
Commander
1 Syr Vondam, Sunstar Exemplar (EOE) 231Companion
1 Lurrus of the Dream-Den (MUL) 116Deck
1 Accursed Marauder (MH3) 80
1 Acquisitions Expert (ZNR) 89
1 Godless Shrine (EOE) 254
1 Alseid of Life's Bounty (THB) 1
1 Ambitious Farmhand (MID) 2
1 Benalish Sleeper (DMU) 8
1 Burglar Rat (FDN) 170
1 Chittering Skullspeaker (Y25) 9
1 Clattering Augur (MH2) 79
1 Cloudshift (JMP) 97
1 Command Tower (ELD) 333
1 Corrupt Court Official (TLA) 92
1 Corrupted Conviction (OTJ) 84
1 Dead Weight (GRN) 67
1 Desperate Measures (TDM) 78
1 Dusk Rose Reliquary (LCI) 10…10 votes -
10 votes
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Issue with Mythic rewards at end of season
Hi there - I was gifted a pack of 10 cards for the end of season reward, but none of them gave any cards when opened.
10 votes -
Marvel Jump in cards not showing in deck builder
I have played multiple rounds of Marvel Jump in. I have selected multiple decks, but when I go to deck builder I can't find the cards from the deck I was using. An example is I chose the Thor deck, but when I search for Thor it only shows up if I filter by “Not Collected”. There are a couple of cards that appear to be missing. When building a deck, I kept the format open, so it wasn't a format issue.
10 votes -
Jump-In Marvel Superheroes Rewards Bug
I don't think I received a rare card reward for winning my first Jump-In Marvel Superheroes match. The reward track progressed, and claim was greyed out. I received 750 gold from a daily quest, and a pack from xp on the mastery track, but I can't find any “New” rares in my collection besides the one from the pack, even when filtering for historic.
10 votes -
Bug
PC- I am unable to edit my decks. MTG Arena gets stuck on a continuous “waiting for the server” loop. I’ve restarted the application, ran the installer in hopes of it correcting, attempted to clear the cache, and full uninstall//install. I’ve ran into the same issues on the mobile version.
10 votes -
I can not use the rare or mythic filter when deck building.
If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Mac OS
10 votes -
Fullscreen issue
I know you know the issue, can we please fix it I would play arena so much more if I could play on my main monitor, but NOOOOO since I have an ultra wide 3440x1440p I can not play on this monitor in full screen. If I do it just leaves full screen whenver i join qeue or connect to a game. I have seen its been an issue for everyone forever now can we please just fix it. Please
https://www.reddit.com/r/MagicArena/comments/1jhubn6/please_upvote_this_fullscreen_on_ultrawide/
https://mtgarena-support.wizards.com/hc/en-us/articles/360038694451-Display-Issues
none of these worked pleaseeee just wanna play on my 3440 main monitor in full screen
10 votes -
The Hobbit riddle bug skips to 8th riddle
I answered the first 4 riddles correctly but didn't notice it skipped to the eighth riddle. When I answered the eighth riddle it then opened up the final riddle, but I am missing 5, 6 and 7.
9 votes -
The Hobbit Welcome Deck Duel cards not awarded and track reset
The Hobbit, Welcome Deck Duel is bugged and did not award cards upon completion. I finished with one loss and the prompt to claim my cards returned me to the home screen. When I returned to the event, my completion track was fully reset including my losses.
9 votes -
Unable to claim previous season's mastery orbs
I am unable to access the previous season's mastery orbs to spend.
Click Mastery tab
'Previous Mastery' button disappears9 votes -
9 votes
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update not updating
i have not been able to update the game at all the start of the day today Monday the 10th. i've checked verything... it gets to about 40 megabytes says that error updating check connection. connections been fine. checked everything that could be causing issues and nothing. did a uninstall and reinstall to see if it was the program itself and not that still not downloading the full update. its gotten to about 500 and something megabytes total and seems to refuse to go any further then that. i have no idea whats causing it or why. it did a…
9 votes -
Cant select option
I play Choco as commander in Brawl. When the attacks trigger resolves, it there isn't a valid choice to put any lands to the battlefield, both button selections are displayed on top of each other and can't click to proceed. The game stalls which ends in me timing out until concession.
9 votes -
Jump Into Marvel
Jump Into Marvel Issue: Playing on a Mac using the steam client, I had spent 1000 gold coins to enter the event. The first pack I chose showcased Ironman and the second pack showcased Mysterio. Immediately after choosing the second pack I was sent back to the home screen and when trying to enter the event again the screen shows a chosen ironman pack and a confirm pick button that cannot be pressed.
9 votes -
Jump into Marvel Superheroes forced resign after 2 wins
I was forced to resign after 2 wins with no losses in my first Jump Into Marvel Superheroes event.
After 2 wins and 0 losses, I now have to pay to play again.
Playing in mobile, latest android, Pixel 9.
(And I don't know if this form is actually accepting my screenshot upload...)
9 votes
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