MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9656 results found
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alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
64 votes -
Game loss without playing
Hi,
I made a premier draft deck. Went to play my first game - I saw my opening hand but was not able to keep or mulligan then it suddenly went black, and after some time the program went back to the draft screen with the option to play a game, but did not register a loss at that stage. Then later I came back to the screen and it registered me a loss for the draft - but I did not play the game, and I was not able to play it. This is unfair that I am not…64 votes -
Cannot enter any match
Cannot enter any match
To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.The issue persists on…
63 votes -
Unable to use Mazemind Tome Artstyle despite owning the same set of card
Today's daily deal had the Parallax "Foundations" version of card Mazemind Tome.
I have the regular Foundations version of the card so I purchased the parallax version and went to my collection to apply it and it is not available. I have included a screen shot of the store showing it was purchased and no longer available. And another screen shot showing my collection with the regular Foundations card but not the parallax version I just purchased.63 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
63 votes -
Direct Challenge and Friend Challenge bugged
The only way to challenge friends is via Direct Challenge and you both have to issue a challenge and know each other's name. Clicking on the Silhouette in the lower left hand corner and issuing a challenge don't work anymore and hasn't since the last two updates. I have tested this on both desktop computer and mobile phone.
63 votes -
Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited63 votes -
Matchmaking sucks! I am tired of constant mirror matches
Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.
63 votes -
Complete 3 quick draft matches quest
I have the quest to complete 3 quick draft matches, I bought gems to complete it. I played the Quick Draft Aetherdrift event and played 5 matches before losing 3 times. I spent the rest of the gems on packs before I realized the quest was uncompleted.
62 votes -
Cannot edit deck
- Go to decks
- Select deck to edit (Angels).
- click edit deck
it just goes to wafting for the server message and loading
63 votes -
Win being recorded as win and loss
I entered a match today with 2 losses and 0 wins. At the end of the match, which I won, it showed me with 1 win and three losses (it tallied both), and I was only able to claim my prizes. I was very surprised that I was unable to play again after a victory.
62 votes -
network error
Since today, whenever I want to play I just receive a network error.
This is really annoying. Fix this buggy game!
62 votes -
Matchmaking broken
Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.
62 votes -
Draft stuck on "Waiting for other players to pass a draft pack..."
Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."
Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...
Could I at least please have my draft…
61 votes -
Mac Resolution issue
The resolution is not working properly for Mac. Can only run in windowed mode. Need to fix resolution to accommodate fullscreen.
61 votes -
authentication failed
I can't log in and it keeps saying authentication failed when the internet works for everything else
60 votes -
Frequent Mac crashes
Mac client won't stop crashing. Happens everyday
60 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
60 votes -
Crash, crash, crash
Crash over and over during some games, but not all. Took video of the game as I restarted, crashed, restarted, crashed. There doesn’t seem to be any particular event that triggered it, my iPad has plenty of memory, and it’s updated as far as it can go.
https://drive.google.com/drive/folders/15eAzTqAL0kUbvTBwYtKZS1T_T5rmyzjH59 votes -
No Alchemy WHY?
William Gaston
Dec 10, 2021, 11:51 AM PSTAlchemy is a terrible decision, and I hate it beyond words. You just have a major championship in Historic, people get excited about the format then you wreck it by introducing Alchemy cards and changes to nerf or boost cards that affect cards we already spent wildcards on for historic. The Alchemy cards should only be played in Alchemy, I don't think they should exist at all....especially if you want people to be able to go back and forth between MTG arena and paper MTG. I've been playing this game off an…
59 votes
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