MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9098 results found
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indestructible
When using Drown in Ichor to apply -4/-4 counters to Tajic or other indestructible creatures, they are not being put into the graveyard when toughness is 0.
8 votes -
Monthly ban for time thieves
When will you add an option to ban selected players?? Those time thieves are the worst thing that could have happened to Magic. Let us ban those players for a month (or until manually removed from ban list) - this should allow normal players to enjoy the game while at the same time should lengthen the queueing time for the ropers, meaning more play for people who really play Magic and less for the ones breaking the game.
8 votes -
Starter decks not providing the cards, not receiving starter decks from starter deck duel
Starting decks not providing cards, Starter deck duel not providing decks,
I am on PC, returning account first time on steam. My 5 mono color starter decks all say they require 20-40 wild cards to complete. The starter deck duel is also not giving me the decks after winning three times with them. As it is I don't have any decks with which to play the game due to these bugs.
8 votes -
Improve Matchmaking
Please improve matchmaking. It's impossible to find the same deck type in each format all the time. It is clear that matchmaking is flawed and needs to be recalibrated. It makes very boring and dull the game experience.
8 votes -
Deck limit
Set a deck limit size or punish larger decks. Every other game is a deck with over 100 cards that NEVER bricks. The algorithm always allows for a balanced for OVERSIZED decks. Its not fun trying to beat an endless deck pool with an actual 60 standard deck. There's so little reports of this because most of your players abuse this mechanic in your game software. Its just unfun to play when every game again an OVERSIZED deck is an guaranteed loss
8 votes -
Ban Etali in brawl
Posting this everyday until you ban Etali in Standard Brawl, it's mildly OP and majorly unfun to play against.
8 votes -
Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
8 votes -
Game freezes everygame
I suggest u fire all IT guys
Obviously they r incompetent
Wtf, how is that the game freezes every game?
Pathetic8 votes -
The game is just not random - make it random
This type of thing happens to often. I can't enjoy your products or justify spending money because I don't get to play games of magic instead I just experience extreme luck swings either for me or my opponent. We would all be happier if you just made things random.
8 votes -
Priority stuck and game freeze
This happened twice today (29/05/23) in a raw on RANKED game :
I start the game as usual, play a few turn when suddenly after I do an action that should pass the priority to the opponent (e.g declaring attaquants or casting a spell), the game freeze and the priority gets stuck on me.Please fix this ASAP. This kind of bugs will make me stop playing very fast it it keeps happening.
NB : I play on iPhone.
8 votes -
Surveil Not Working Correctly
When given the option to surveil, I was unable to swipe the top card of my library into my graveyard, thus forcing me to keep the card on top of my deck when not desired. This occurred on the mobile version (android). This problem didn't occur earlier during my draft games however.
8 votes -
Hacking or cheating
First turn this 7 mana card comes out?? Come on. Their first land isn’t even tapped.
8 votes -
Direct Friend Challenge Forced Draw programming NEEDS TO GO AWAY!!!!
Direct Friend Challenge Forced Draw programming NEEDS TO GO AWAY!!!!
Add settings option to disable excessive animations.
Stack all identical ability triggers and activate simultaneously instead of one at a time.I'm FED THE F*** UP with your garbage programming robbing me of a match victory.
8 votes -
pay 0
When I cast syncopate with x=0, the spell's controller should have the option to have the spell countered. Arena currently autopays 0 (even on full control)
8 votes -
Cheating
Quit dictating how I play the game just because you want me to play a card because I can doesn't mean I have to or should. It's ridiculous when the game does this you can tell it wants you to play this way because when you don't it gives you trash that isn't useful until you have to discard or it swamps you with land cards until your opponent has so many creatures on the field you don't stand a chance. This game is rigged it cheats and crashes to make you lose and spend money which I will not.…
8 votes -
Timers
These timers are ******. If I have double the amount of scute swarms than tokens and my opponent all out attacks, I shouldn't be penalized by assigning my blocks. Situation- opponent attacks with 150 tokens +a handful of creatures, I have 240 scute swarms on the field, enough to block and attack back for the win. Opponent all out attacks and my * timers run out before getting all my creatures to block. Why am I getting penalized for assigning blockers. The same with my opponent, if he had a source to double his tokens, block my swarm and…
8 votes -
Cheats
Here's why I'm making a deal with myself to stop playing the game:
When I log in on a MacBook Air, through the Epic Games Store, almost every single opponent appears to be running third party software with cheats. I see things where the counting rules go wrong, or absolute numerical impossibilities where it becomes a mathematical necessity to claim that my deck had been shuffled silently. Every time I observe a cheat, I concede as fair sport, and then see that text in the game menu has been blacked out - that part is a dead ringer for third…
8 votes -
Authentication Failed for "User name" bug
When trying to open the game in my PC, I keep getting an error message saying that "Authentication failed for 'username'" instead of logging in to the game.
Regardeless of what I've tried (reinstalling, updating, updating through Epic Games), I can't solve this issue.
I've seen A LOT OF USERS have been affected by this issue, but still there is no answer or workaround.8 votes -
Hacking problem?
Dear Sirs, During my attack phase I often can't seem to move forward. I click on the "Attack with all" icon but it doesn't send me forward. This happens in particular with a deck I have created that makes the opponent discard cards. This problem is very humiliating because I have to quit the game. It does not seem to me a technical problem but a hacking problem.
8 votes -
Ban Esika, God of the Tree in Brawl
Esika makes an enchantment your commander (basically impossible to deal with for red / black, limited counterplay in other colors except for counterspell tribal) that easily drops turn 4 and proceeds to then guarantee free bombs every turn after. And you can still cast any bombs you draw each turn as well. Sprinkle in some mana rocks and removal with your bombs and it's usually a guaranteed win. You can try placing it as a "Tier 1" commander but I think it's bad enough that a ban will be the only practical solution.
8 votes
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