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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9088 results found

  1. Prismatic ending

    Hello Arean Team! Prismatic Ending not behaving correctly. Playing on my iPhone I have had this happen several times today as ragavan costs 1 cmc or I'll use prismatic ending on a token that has a cmc of 0 and the game requires and additional mana which is incorrect. Having already paying 1 white mana for the converge cost that already counts towards X. It has cost me 3 game loses today. I even tried going full control mode to tap for colors and it's still requiring an extra mana for all no land permanents. This should definitely get looked…

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Didn't receive Gold for completing Daily Quest

    Completed Daily Quest"Cast 20 black or red spells." I did not receive the 500 Gold reward. I even closed and restarted the game and I have still not received it.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Deep-Cavern Bat is Bugged

    Deep-Cavern Bat didn't return my spell after it died. The card remained attached to Deep-Cavern Bat even when it was in my opponent's graveyard. I couldn't play it in any way, even though I had mana available.

    8 votes

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  4. Nerf Heist from Alchemy!

    The heist deck is not only strong, it is very slow to play from turn 1! It's no fun even if I'm lucky enough to win a disadvantageous mirror match, and it's no fun to play the meta because it takes so long!

    Alchemy should stick to supporting unused mechanisms in standard construction! Don't force in alchemy original mechanisms that upset the game balance! Nerf this ****** card county as soon as possible! You said adjusting is the beauty of Alchemy, but you are full of lies. This is why the number of players is not increasing!

    8 votes

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  5. Once again, shuffler is awful

    Once again, shuffler is awful. Played 2 games. Had 8 lands in 10 cards. And 9 lands in 13 cards. I think I'm done playing this game.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Keen-Eyed Curator + Osteomancer Adept interaction bugged

    Keen-Eyed Curator + Osteomancer Adept interaction appears to be bugged.

    In Arena, it looks like if you cast a Keen-Eyed Curator from your graveyard via the activated ability on Osteomancer Adept, the Curator will see any cards you exiled to the forage as cards "exiled with Keen-Eyed Curator" and will count them towards the four card types needed to give it the +4/+4 buff.

    Link to the 17Lands replay showing this in action on turn 6 (it's not super clear here as 17Lands doesn't give the count of how many card types are exiled with Curator, but it does show…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Unable to add or change deck during side boarding

    I cannot add my side board cards for post board games. I can remove cards from the main deck but it won't allow me to move cards from board in to deck have played 3 matches unable to do so. Have restarted client in between all 3 games.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Changing companion crashes mobile

    In the iOS app, when you are building a deck and try to change your companion, the app crashes

    8 votes

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  9. Stop on upkeep doesn't work under some circumstances

    The upkeep stop doesn't work if you will lose during your draw step. Instead of letting you pause during your upkeep to take an action, it instead just automatically makes you lose. I was just playing against a mill deck using a deck with burn spells, and they milled me out, but I could have untapped and killed them during my upkeep if the stop had worked. But it didn't. So instead of winning, I lost. This is not some obscure interaction. Letting players take actions during their upkeep is a fundamental part of the game and comes up often.…

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. second main phase auto ending

    After combat I activated the abilities on my Sinister Monolitchs (2) drew 4 cards, played a land (mnt) and had a soccery I could cast with it or with an existing untapped land (Tectonic Hazard) which would have taken out the other player. Right after the mnt hit the table my second main phase ended and passed turn.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Product Suggestion

    This game is so manipulated to the extent I'm being paired with people with same decks consistently when I win or shuffler screwed. The shuffler is either giving me stacked cards or lands even in a low land deck. It seems you either just win by a landslide (no puns here) or get stomped out there is no good MTG games anymore. This game used to be something I enjoyed but at least it's pushed me back to paper... oh yeah my "Product Suggestion" Nothing, you guys have never listened to consumers it's all about digital marketing.

    8 votes

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  12. Fix the fkin shuffler

    turn 6, playing diamond 1, deck with 18 lands, 21 creatures, 21 non creatures. opponent went through 8 cards total, and had all 4 brutal cathars. there is no way in **** he achieved that without shuffler cheating shananigans.
    turn 6 on the play, i had 6 lands, 7 creatures and 4 spells, with drawing 3 extra cards from codebreaker.
    again these odds are literally impossible and would never happen in actual magic, this is why arena is dying, we came to play magic not bend over for the shuffler. Fix your ****

    8 votes

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    6 comments  ·  Gameplay  ·  Admin →
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  13. Fix the dmn shuffler

    Diamond 1 trying to rank, deck is 18 lands, 21 creatures, 21 spells. Turn 7 on the play, ive drawn 3 lands 3 creatures, and 7 spells. This ratio is literally impossible. We came to play magic not bend over for the shuffler. There is no way in **** my deck gives me that ratio, the chances are less then 1 in ten million.
    Fix the gawd dmn shuffler already.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Allow card styles in draft decks

    Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
    WOTC, can you please allow us to use card styles in draft decks?

    8 votes

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  15. Make an Alchemy-Free place to play only sets like Modern Horizons 3 that are available in paper magic

    I do not want to play MH3 cards on Arena against Alchemy decks.

    There is no alchemy free place to play since MH3 cards are not and should not be in standard.

    Furthering the confusion is the simple fact that a format named "Historic" that is not in any way related to historical real magic cards also has a variant called "Traditional HIstoric" and "Traditional" does not mean "no alchemy" it means "best of 3, not best of 1", which makes no sense.

    So here we are. Somehow name and create an arena format when there are already a billion…

    8 votes

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  16. Limited match dropped mid match

    Playing game of limited, was about to win when the game dropped. No option to reconnect. Client was unresponsive several times during match. Returned to draft homepage with a game loss. Incredibly frustrated.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  17. Just uninstalled due to Roping/AFK players

    Ever since the debut of this game I've ran into too many people roping after a clear loss. I've even ran into people just afk at the mulligan stage. This is annoying and has made me uninstall the app. I'm convincing all my coworkers, friends, and family do the same since WOTC hasn't implemented a clear plan to prevent any of this. No bans, no warnings, no reporting, nothing.

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Cannot sign in to submit a request

    Every time I try to submit a request it asks me to log in and every time I log in it redirects my to my profile. When I return to the pictured page I am always still logged out so I cannot submit requests. It's pretty infuriating to have the system for reporting bugs and issues also be bugged.

    8 votes

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  19. can't edit deck

    after the last update, when I try to edit a deck, the wheel just spins saying "waiting for server" and the program freezes without opening my deck

    8 votes

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  20. indestructible

    When using Drown in Ichor to apply -4/-4 counters to Tajic or other indestructible creatures, they are not being put into the graveyard when toughness is 0.

    8 votes

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