MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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26399 results found
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Mastery level rewards
I haven't gotten the max level up rewards since I reached infinite levels.
3 votes -
Ban Tibalt's Trickery in Standard
This is supposed to be a game of skill, not chance.
13 votes -
timeout loss due to timer manipulation
In playing user LousiannaJons (green/white), i used my white Angel deck with a no-loss combo (Faceless Haven+Book of Exalted Deeds). My opponent's deck worked on creating thousands of tokens and incremental life gains, but I easily clicked through phases and Ended Turn, as I was unkillable. However, once he performed about 500 cycles of Trelessara/Prosperous Innkeeper/Cleric Class/Iridescent Hornbeetle/Luminous Spirit, the game lagged. I had timeouts, but was never prompted to act or provide input; all I got was a Defeat screen.
Honestly, couldn't care less, I know he lost. But the disruption to mechanics is problematic. May want to review…2 votes -
Make Premier Draft unranked
The fact that Premier Draft is ranked, while Traditional Draft is unranked is demotivating for casual players who don't care about rank. There are a couple of factors at play here.
a) All the match-making is doing is keeping your win percentage down.
b) The experience is actually one of getting worse and worse the more you play.
c) Therefore it feels like burning money (gems).
d) Many casual players can't easily switch over to Traditional Draft, as this has a much bigger time investment and a much riskier prize scheme.I think it would make much more sense to…
2 votes -
Lite version of arena app
Can you make a lite version of the android app? One that doesn't burn through battery so fast. Seems like every update gets more graphically intensive and I just want to play cards.
4 votes -
Narfi, Betrayer King
A card text of "Narfi, Betrayer King" is indicated by mistake in a Japanese edition.
It's indicated so that correction may enter to all creatures.
I choose this creature and have been defeated in a draft.17 votes -
After one game of traditional draft, the client say I only have one game remaining.
I paid for a traditional draft. Drafted. Played game 1. The client now says I have one game remaining. Where do I go to have this issue corrected or get a refund?
64 votes -
Untappable land after waiting for server
Playing in a premium draft, a server issue caused me to be interrupted mid land drop. upon reconnecting, it was no longer my turn, as i had roped out. However, the following combat phase I was unable to flash in a creature because the swamp I had played when the error occurred was for some reason just completely ignored by the game. Next, on my turn, I clicked the swamp to try to tap it, and the game considered this my land drop for the turn. Extremely frustrating way to lose a match.
3 votes -
historic with friends bo3 sideboard 7 cards
Playing BO3 with friends in Historic format just show 7 cards of sideboard.
I later play standard and BO3 std with friends is shown normal 15 sideboard cards.
Using Windows 10 Lenovo y7008 votes -
Black screen just before homepage
Shows black screen just before it shows the main screen. Previously the application crashed after I was awarded a new deck (black & red something or other)
9 votes -
Draft with Friends
Please making drafts with friends (e.g. I have 6-8 friends. I want to draft with them).
20 votes -
Autotapper should not prioritize creature-lands over treasure tokens
I just lost a game that by all accounts I should have won. On my side of the battlefield, I had two unequipped Goblin Morningstars, seven basic lands plus Hive of the Eye Tyrant, and two treasure tokens. On my opponent's battlefield, he had nothing but basic lands. We're both at three life, and it's my turn to untap.
I power up the Eye Tyrant, and decide to be funny and equip both Morningstars to it. I don't need to do this, I already have lethal with just the Eye Tyrant, but with the lands and the treasures combined I…
3 votes -
ninja ability not working
hi, I entered the event jumpstart historic horizons and got my deck as a mix of ninjas and vampires. during several games I couldn't use the ninja ability from creatures in my hand when I had unblocked creatures. that strongly contributes to the deck not working since it is based on that. it doesnt happen all the time. sometimes I can use the ninja ability and some others not,
thanks
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Captura de pantalla 2021-09-11 a las 20.25.01.png 8603 KB -
Captura de pantalla 2021-09-11 a las 20.25.09.png 7999 KB -
Captura de pantalla 2021-09-11 a las 20.25.01.png 8603 KB -
Captura de pantalla 2021-09-11 a las 21.00.46.png 8640 KB -
Captura de pantalla 2021-09-11 a las 20.25.09.png 7999 KB -
Captura de pantalla 2021-09-11 a las 21.00.46.png 8640 KB
2 votes -
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Disconnect in draft and after that my combat was count like lost.
Disconnect in draft and after that my combat was count like lost.
8 votes -
Planeswalker bug
The opponent's planeswalker entered the battlefield with 10 loyalty counters & gained +2 on a +1 ability. Kaya the Inexorable.
6 votes -
Card styles don't work
I'm using iOS and purchased card styles of "Ruin Crab", "Hypnotic Sprite" and "Brazen Borrower" at 4/30/21. But they don't apply at playing, only apply at deck building.
9 votes -
Scrolling on iOS while choosing a target is impossible
Had to target a creature pre-combat and my intended target was offscreen. I tried to scroll across the battlefield to the one I wanted and I registered the creature I tapped when I started scrolling as the target. It was a critical turn and I lost a game I would have otherwise won in my draft, feels like a huge bummer since I hit 3 losses early as a result.
I did my due diligence and looked for any other way to scroll across the battlefield, and as far as I can tell there isn’t one. I’m not sure if…
7 votes -
Daily Quests gone, Strixhaven sleeves not working.
Two issues:
My Daily Quests, Friends list, etc. at bottom of home screen is gone.
When I go to change sleeves, where the five college sleeves should be, there are 5 standard card backs.
9 votes -
Paradox Engine is Legal on Arena...
You allow a broken infinite combo card like Paradox Engine to be legal on Arena... not only in Historic ...where a card like Sheoldred was too broken to reprint for the game... but in Brawl when it's actually banned in Commander. I'm not sure where the bug is but it's somewhere between thought process and reasoning.
20 votes -
AFR Draft Problem
Did 2 AFR drafts and after the 1st lose on both drafts I was sent back to the home screen and could not play more games as it had reset and given me my 0 win reward. I would like my 5000 gold back 750 gems. Thanks
3 votes
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