MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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2025.49.50.9127.1160287 version, I was playing last night and received my final fantasy masterpass items up to level 46 (two duskmorn packs)
2025.49.50.9127.1160287 version, I was playing last night and received my final fantasy masterpass items up to level 46 (two duskmorn packs) but now it says I'm almost level 50 but didn't get any of the stuff inbetween. at least I'm missing 4 final fantasy mythics, 2 orbs, and a card style. I've restarted multiple times, waited most of a day but still nada.
2 votes -
Game suddenly ended with "GreError" and a forced draw
In the middle of a game, after some series of normal-seeming actions, the game suddenly stopped with a server error reading "GreError" (I assume meaning a game rules engine error?) and a forced draw from the server. (The pop-up itself said "Result: Draw", implying that the server had handed out that result after the GRE error.)
The client continued operating normally as if the match had been drawn (i.e., it showed the "Draw" result, allowed me to inspect the battlefield, returned to the home screen normally, etc.), but the match was obviously immediately stopped by this. (Thankfully a random unranked…14 votes -
Unable to draft cards in top/bottom view
Since the avatar update, on Android, I am unable to draft cards using the top and bottom view, because the select card button is missing. Only the side by side view works.
1 vote -
Fix Item Exclusivity in Adventurer, Spark, and Planeswalker Bundles to Preserve Arena’s Clean F2P Model
MTG Arena has one of the cleanest free-to-play models in existence. From the first minute, the game teaches a simple, powerful rule:
“If you play, you can earn everything.”
Money only saves time.That rule is Arena’s identity. It’s why the economy feels fair, why progression feels meaningful, and why spending money is optional instead of coerced.
Right now, the only blemish on this nearly perfect system is three bundle-exclusive items:
- Adventurer Bundle
- Spark Bundle
- Planeswalker Bundle
These bundles are the entire issue. Everything else in Arena is earnable. Packs, drafts, even most cosmetics can be acquired…
1 vote -
mana
Noticed this in a TON of games since the Final Fantasy set dropped. People are regularly casting spells without having enough mana to do so. I'm fairly new so at first I assumed I was missing something that gave them mana but since the FF sets dropped I've had it happen in like 5+ games, some of them running basically mirrored decks to mine so I know I wasn't misunderstanding a mechanic. Last game had someone with only basic lands, no extra mana abilities, no artifacts that add colorless mana spend 3 more mana than they had lands. (5 lands…
4 votes -
Calamity
Missing the majority of my calamity, galloping inferno triggers. More than half. Frustrating when your finisher doesn't create tokens that swing. It'll show them dying after the fact, but not when attacking.
1 vote -
Set completionist II Final Fantasy
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100%…
2 votes -
Crashing on entering match
I just experienced a bug, which caused the game to crash and quit, right upon entering a limited match.
I am on a Mac, running MacOS Catalina. It was a Phyrexia Premier Draft.It seemed like the game had matched me with an opponent, and right as the match was about to load, the game crashed and quit.
This happened twice in a row, IE I reopened the game and it immediately went to a matchmaking/loading screen, and then just as the match was about to start it crashed and exited again.
I did not reopen the game again, and…10 votes -
The cards in Spanish, such as "All-Fates Stalker," after performing "Warp," when they return to your hand exiled, display text with # and an
The cards in Spanish, such as "All-Fates Stalker" and others, after performing "Warp", when they return to your hand exiled, display text with # and an error, indicating that a translation is missing.
1 vote -
Set completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?
It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100% 4x of every single…
2 votes -
How did Ozai Kill my indestructable equipped cloud?
How did Ozai kill my indestructable and equipped cloud? He attacked me with menace, and I blocked with both a creature AND my equipped cloud, but cloud still died. Am I missing something here?
1 vote -
Set completionist II Final Fantasy
completionist II Final Fantasy
Can you please tell me why you are unable to help me with this?It clearly shows I have the entire set 4x of every single card in FF it's glowing golden and fully completed.
The date was 7-19-2025
My name is Brett Moad and I am the owner of this account.
The achievement is (set completionist II)
I have in fact completed all stipulations and the only feedback I get for support regarding the issue is. “ we cannot help you”
Please tell me why? What am I missing in the set? It shows 100%…
3 votes -
fleem
Had preordered mastery and packs before OM1 launch, still have not received Fleem cosmetics as of Oct 4th.
4 votes -
Heist
Please make an adjustment to the heist mechanic or to the heist cards. The cards are not fun to play against, and they have been making for a miserable experience in alchemy.
From a gameplay enjoyment perspective, it is not fun having your opponent consistently take the best cards out of your deck. It greatly reduces deckbuilding choices and creates imbalanced gameplay patterns.
From a mechanic standpoint:
Heist nonrandomly removes the strongest cards from your deck. This is problematic because it makes your own draws significantly weaker. Normally, that would have an opportunity cost for the player removing those cards…
13 votes -
Never Recieved Fleem
I played in an OM1 pick two draft event, but for whatever reason I have not received the Fleem cosmetics
4 votes -
Was Fleem just a dream?
I did the pick-two draft of Omenpaths, but I never received the Fleem cosmetics.
Please help 🥲
4 votes -
Ajani, Nacatl Pariah not working with red lands for 0 skill
Ajani, Nactl Pariah's 0 skill doesn't work with red lands to exile opponent creature. Lands are considered permanents, so this should work. It does work with red enchantments and creatures though. Is this a bug or am I missing something? I built a primarily white cat deck with a few red enchantments along with that Ajani card, but I've had to add scuttlemuts to convert my creature to red so his 0 skill works.
2 votes -
account issue
I had preordered omenpaths mastery pass and i did not receive fleem cosmetics. I ordered before the announcement. Would you please check, thank you.
4 votes -
Brawl fails to load
Give us the steps to reproduce the bug
Attempt to play any form of Brawl with any deck, including midweek magic Brawl. No additional steps, the game will attempt to connect and appears to fail loading into the match. I will receive a win or loss depending on whether my opponent decides to wait for myself to timeout. I have received match “wins” due to an opponent conceding against me due to my own (involuntary) inaction, so it appears that I do “connect” to the game, but fail to load in fully to the point that I can then play…
9 votes -
Ajani, Nacatl Pariah not working with red lands for 0 skill
Ajani, Nactl Pariah's 0 skill doesn't work with red lands to exile opponent creature. Lands are considered permanents, so this should work. It does work with red enchantments and creatures though. Is this a bug or am I missing something? I built a primarily white cat deck with a few red enchantments along with that Ajani card, but I've had to add scuttlemuts to convert my creature to red so his 0 skill works.
2 votes
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