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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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15894 results found

  1. Unable to interact/view sideboard bug

    Hi, since the update, i experience a problem in all drafts, i cant scroll, close view, and sideboard cards only until deck build these cause me big problems and had lost matches and gems. I am top 50 limited ranked (was 20 before). Please solve it and a kind of compensation would be rational, since the system problem cause losses

    133 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  2. Exhaust elvish refueler

    An opponent just exhausted their creature on my turn after I played an elvish refueler. Given the text says "you may activate exhaust abilities", it should not apply to my opponent on my turn as well.

    37 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  3. bug with Cursecloth Wrappings?

    during draft on a PC I tried to embalm Basri, Tomorrow's Champion with the activated ability of Cursecloth Wrappings. I had ample white mana open but when trying to pay the embalm cost, I recieved an error message reading "cannot be completed due to unpayable cost" Did I not take another cost into account or is this a bug in Aetherdrift gameplay?

    30 votes
    9 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  4. Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.

    When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...

    Hello, it's sad but the bug persists.
    Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
    Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my latest…

    74 votes
    22 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  5. Match resulted in a Draw despite winning

    Game is calling draw just before final blows and match ends

    I have reported this before with no results or feed back.

    27 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  6. Unable to use Mazemind Tome Artstyle despite owning the same set of card

    Today's daily deal had the Parallax "Foundations" version of card Mazemind Tome.
    I have the regular Foundations version of the card so I purchased the parallax version and went to my collection to apply it and it is not available. I have included a screen shot of the store showing it was purchased and no longer available. And another screen shot showing my collection with the regular Foundations card but not the parallax version I just purchased.

    43 votes
    9 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  7. MTG Arena switches to windowed mode constantly for ultrawide aspect ratios

    As of 2024.40.30.6688.1090994, everytime my client enters or exits a match the game switches from fullscreen mode to windowed mode. The issue only happens when I'm using an ultrawide resolution (3440 x 1440).

    The cause of the bug has actually been found by nexus mod user skebbZ, attached is his explanation. (His mod actually fixes this issue)

    83 votes
    10 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  8. sideboard

    Sideboard won't list all the cards in the sideboard

    218 votes
    13 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  9. Explorer Anthologies

    Explorer Anthologies should mostly contain Pioneer playable cards. An inspirational list is attached:

    888 votes
    309 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  10. Bug Guidelight Pathmaker - Dune Drifter

    Hello there, I'm reporting a bug. I was playing a draft game, my opponent played "guidelight Pathmaker" searching for "dune Drifter". The X cost of this cards is 0 because he did not cast it (and was not able to pay for X) anyhow he was able to return a 2 drop from the graveyard (it should have reanimate a 0 cost card)

    18 votes
    11 comments  ·  Gameplay  ·  Admin →
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  11. Sparky stuck in "Hmmm."-ing out turn - Need a way to force Sparky's play

    Bug: As of 9/7/23 Sparky is stuck in "Hmmm."-ing on their turn to play. Is Sparky teaching roping as a valid strategy now?

    Situation: Sparky has any number of cards or even no cards in hand. It is Sparky's first main phase. I am in a winning position just playing cards to try to get to test a new card in my 100-card singleton deck. Sparky Hmmms for ~ 17 minutes, then I get the victory screen. Sparky doesn't even say "You got me!", such a sore loser! This happened today against Sparky's Blue, Black, Red, White, and Green decks.

    …

    570 votes
    198 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  12. Duplicate Cards in Arena Cube

    Multiple of the same card (I saw two Last Rides, and multiple lands) are going around in draft in cube which should only be singleton

    17 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  13. alchemy event

    Wrong pack reward in alchemy bo1 event

    31 votes
    17 comments  ·  Events  ·  Admin →
    How important is this to you?

  14. Please add MTGA to the Multimedia Games Database to approve it for streaming on adult websites

    It would be very much appreciated if Magic: The Gathering Arena could be added to the Multimedia Games Database so that streamers could be permitted to stream it on Chaturbate.

    https://games.multimediallc.com/ (link is 100% safe for work)

    Some other noteworthy games that are on their database of approved games by their respective developers include:

    League Of Legends
    Rust
    VALORANT
    Cult Of The Lamb
    Serious Sam
    Return To Monkey Island
    Hotline Miami
    Enter The Gungeon

    You can search for these and other games that are permitted on their website if you need to verify that they are valid.

    Whether just streaming…

    41 votes
    5 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  15. Calamity, Galloping Inferno creates two tokens instead of one.

    Calamity, Galloping Inferno (OTJ 0116) created two tapped and attacking creature tokens when I think it should only be making it once. on my main phase, I saddled it with one other creature. When I declared attackers, two tokens were created. This happened 4 times over three matches.

    130 votes
    36 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  16. Chromatic Cube - Can't Use a Card without Card Style

    I can’t use a card I drafted without paying gems for the art style

    120 votes
    1 comment  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  17. Error Updating Data PC and Mobile

    After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.

    …

    143 votes
    63 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  18. Cursecloth Wrappings Embalm Bug

    Unable to embalm a creature after targeting it with Cursecloth Wrappings, despite having the mana available. Got the error message "Cannot be completed due to unpayable cost".

    19 votes
    4 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  19. ログイン不能/I can't log in

    From October 23, 2024 (Japan time), I cannot log in from a line using a specific internet provider.
    It seems that access from "nuro hikari", a famous internet provider in Japan, is restricted and I cannot log in to the IOS version and the mac version.
    I can log in to the iOS version by using the phone company's line.
    I am having trouble because only certain internet providers are restricted. Please fix it.

    2024年10月23日（日本時間）から特定のインターネットプロバイダを利用した回線からログインできません。
    日本の有名なインターネットプロバイダの 「nuro光」という回線からのアクセスが制限されているようでios版、mac版とログインできません。
    iOS版は電話会社の回線にするとログイン出来ます。
    特定のインターネットプロバイダのみ規制されていて困っています。修正をお願いします。

    44 votes
    3 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  20. Sideboard

    When playing standard ranked best-of-three, I am unable to sideboard after game 2. I select the cards from my sideboard but they do not move to my main deck. I am playing 60 cards main, 15 side. I can sideboard after game 1 with no issues. If I select a card to remove from my deck after game 2, it does move it to my sideboard, but I still cannot add cards to my maindeck.

    76 votes
    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues