MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4731 results found
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Avatar Jump In Decks
Jump in deck loaded the lands for my second pack, not cards. I used 2 jump-in tokens, and both of them spit out decks similar to the picture below.
31 votes -
Mastery pass lorwyn level 4 gave 3 packs of edge of eternity
Got the wrong packs in the mastery pass for lorwyn
26 votes -
Lorwyn Mastery pack containing wrong cards
Bought the Mastery pass for Lorwyn Eclipsed, received what looked like 3 Lorwyn Eclipsed packs (granted for level 4), but they contained cards from Edge of eternities instead???
23 votes -
Freez midgame
The game freezes visually while I can still click on the menu and the music plays too. But I can't play cards anymore
21 votes -
"What an adventure!" Bug
that weird light thing keeps popping up every time I hit home, it tells me “What an adventure!” You're well on your way to being a great plainswalker" “You've got a quest! If you complete it, you'll get a reward.” “click here to play a game.”
if you click on it then it opens up the web client and direct you to https://www.boxlunch.com/pop-culture/shop-by-license/avatar-the-last-airbender/?cm_mmc=WEB-_-EXT-_-PRS-_-MAGIC
Is this a scam and why is it showing up after every single time I arrive at the menu? ie: every time after a game
30 votes -
Tutorial popping back up after latest update
Every time I get to the main menu the tutorial spark is telling me I'm going to be a good planeswalker. I already completed that portion months ago, and it is annoying after the latest update.
31 votes -
Deck type selector doesn't work anymore
Deck type (format) selector became unusable starting from Jan, 6 update. How to reproduce:
- Go to "Decks"
- Select any existing deck and click on "Edit Deck" button
- Click on the mana curve symbols
- Click on the deck format at the left top corner (Standard/Historic and etc)
The menu with deck format is shown under other elements and you cannot click on any entry to change the deck format.
28 votes -
Game freeze after latest update
Game freeze suddenly in most games the Last 2 days unless I win or loose very fast. Happend in both ranked and draft matches and makes the game unplayable. Fix it or refund game pass for this period.
I'm playing on an Android device20 votes -
Mastery
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters
20 votes -
ナンバリングの相手にたいしてもハンデがあり過ぎ
ハンデをやりすぎ。
27 votes -
Missing Companions
After updating to latest version, when attempting to customize a deck, all my companions are missing. Any workarounds or other ideas?
27 votes -
Clue token sacrifice crashe game
On my iPad, when I play Arena MTG. When and opponent sacrifice a clue token, my timer runs out. I can still use the text speech, and click on other stuff, but nothing happens that register that I have resolved my opponent sacrificing the clue token. I cannot play anymore and automatically loses
Version:
2026.57.0.4042.124103716 votes -
Cannot enter any match
Cannot enter any match
To reproduce, try starting a match of any sort: standard, draft, midweek magic, etc.
When hitting the Play button, a match is usually found quickly, then the game displays 'Entering match' status, after that one of the two things happen
1. either the status is being displayed for about a minute, after which the Cancel button appears, and the 'Entering match' status is being displayed indefinitely. Pressing Cancel returns me to the previous menu.
2. or the game displays 'Waiting for the server' loader and simply returns me to the previous menu.The issue persists on…
65 votes -
Spark continues after tutorial is done
Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop
29 votes -
ECL Mastery Pass rewards wrong packs
In the new Lorwyn Eclipsed Mastery Pass, when you reach Level 4, you are supposed to get 1 ECL Card Pack as the free reward and 3 ECL Card Pack with the Mastery Pass unlocked. However, you get 1 ECL Pack and 3 Edge of Eternities Card Packs, as you can see in the screenshots.
18 votes -
Quick Draft Quest not completing
I started another draft and am still not receiving progress for the three quick draft matches however, and clicking thee quest doesn't appear to navigate to anything. Is this a known issue, or is there any other way to receive progress?
119 votes -
Android gameplay- bug "freeze"
Games keep randomly freeze and not let me interact or respond to any moves. Can still view top card of grave and exile zones, as well as any card ont the field giving a card chain isn't frozen on screen over said cards. Has happened 10 times and only started after this last update. Clearing cache on the app seems to help for about 3 to 5 games before repeating about every other game. Usually happens after turn 3 but could be turn 7 before it happens. Will update with more info if i can't troubleshoot.
18 votes -
Lion's Eye Diamond bug
Playing the new powered cube. Have resolved Yawgmoth's Will this turn, LED on the battlefield, storm count 5 and Brain Freeze in the graveyard. Have just cast Brain Freeze from hand, and the last copy on the stack resolves. I am completely tapped out. They have 11 cards in deck so, presuming they do not have something that shuffles, I win this turn by cracking LED for blue mana and casting Brain Freeze from my graveyard.
Instead the turn immediately passes to my opponent, they play a haste creature and kill me.
35 votes -
Avatar Jump Decks have Land Issues
The Avatar Jump Decks seem to have a wildly unbalanced set of lands. Users are reporting either extremely high amounts of lands or extremely low. Attached is an image of my second Jump Deck from Avatar, and it was worth playing. Unlike other Jump lines before, this one is unbalanced and not at all fun. It was a waste of 1000 coins. This needs to be corrected.
24 votes -
Game keeps getting stuck
The client is getting stuck during gameplay. For example I'll load up a match and the game board shows up but then it doesn't advance it just stays there. Then the timer will appear like I'm the one slowing the game down but when it runs out nothing happens. I've also had it where I'm in the middle of a game, one of us puts a card on the stack, and then the game just gets stuck. It's not freezing per se because all of the game elements are still moving it just won't progress past that point. When I…
22 votes
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