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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3805 results found

  1. Valentin seems to be exiling all cards that die not just my opponents.

    Valentin seems to be exiling all cards that die not just my opponents. I have noticed this happen many times.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Stick Alchemy EOE set advancement in the player profile to cards which can be actually obtained from boosters

    Alchemy EOE set advancement takes count of ten rare "tapland" which cannot be obtained form boosters. This choice has the effect to misleading information in Alchemy EOE set advancement in the player profile. The set advanecemnt in my opinion should consider only the cards that can be actually found in the booster packs.

    The misleading information resulted me in buying the wrong amount of boosters from the store in order to complete the set.

    2 votes

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  3. Alchemy and Historic

    Is this a bad joke? Surely you can’t be this incompetent. Adding nerfed cards that are BALANCED FOR STANDARD to historic is idiotic. Also, literally no one asked for Alchemy what a waste of resources. Where is Pioneer, 4 player brawl, Modern or the myriad of other formats people actually want to play?! Will you be providing gem refunds for all the historic decks I built or should I just chargeback?

    214 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  4. can't craft cards

    When I try to craft the last 3 Primeval Titans it says network error "unable to redeem wildcard". Can you please help

    1 vote

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  5. Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    Broken cards and bad programming! Mana ratio pay 1 get 5 abilities that trigger continuously?!? Wizards are cheats! Magic is dead…sad

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. I cant get past the tutorial I always get stuck at the IV battle because my three 1/1 cards wont appear.

    I cant get past the tutorial I always get stuck at the IV battle because my three 1/1 cards wont appear.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Bug reporter

    I can't report a bug. I went to submit a request, I click "Report a bug or submit feedback (Powered by Uservoice)" then about 3 seconds later I am redirected to. https://feedback.wizards.com/forums/918667-mtg-arena-bugs

    I am also trying to report a bug that says "Deck contains cards not in your collection." But I only use collected cards and nothing is marked red.

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. game auto-concede

    I had my game auto-concede twice this evening. The second game was very involved with many active cards on both sides. I thought maybe my cordless keyboard caused it the first time, so I turned it off. Then it happened again. WTF???

    45 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  9. No Sideboard in BO3

    Playing any format in BO3 on PC through Steam, there is only six cards in my sideboard despite it being filled out to 15 in the deck building screen. I've rebuilt the deck, added and removed different cards. Still, only 6 cards in the sideboard.

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Sideboard Size Problem

    Game will not allow the creation of a deck with between 8-15 cards in the sideboard. The error message reads "Decks cannot have more than 15 cards in the sideboard" when there are not more than 15 cards there. This bug prevents me from playing with a full sideboard with my existing decks in bo3 as well.

    7 votes

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  11. Add deck shuffling functionality

    Very important in my opinion: Insert a feature that allows the user to trigger the deck shuffle multiple times before the cards in their hand appear

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Card bug

    The needs big bug fix update and I am trailer on my 3rd and the cards will keep buging out and make gameplay tad slower because of that and I cant veiw any cards because other cards been bugged out it will gets bad enough the cards will block my veiw to see whats going on is really ignoring.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. alchemy pass

    Alchemy in free pass is terrible, I don't care about alchemy, as a lot of other players do not. I have 0 incentive to play the game while alchemy is the main reward for the pass.

    17 votes

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  14. Crafted card style. Game believes it doesnt exist

    When I crafted the rat colony style via the craft deck button it caused the game to show that I have the style. But when I exit the deck it says I dont have the cards

    5 votes

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  15. Bloodthirsty Conqueror Combo should be weakened.

    Bloodthirsty Conqueror Combo should be weakened.

    Bloodthirsty Conqueror Combo has too simple combo parts.
    A simple mono black deck with a ridiculous amount of removal and interference and a combo at the end is all it takes to make it.

    What's the fun in that? It should only be allowed in the lower environment.

    I know Vito, Thorn of the Dusk Rose, but releasing this along with removal-resistant cards like Enduring Tenacity and Starscape Cleric that are hard to deal with in a single card is a weird balance of power.
    It's strange that all the cards in black these…

    17 votes

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  16. card sleeve cosmetics not working properly

    My American flag card sleeve is not displaying properly. I've gone to the cosmetics screen, set the sleeve as a default, the blue border is showing around it, and yet my cards still have the default sleeve in every game.

    4 votes

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  17. Not all cards from Final Fantasy are there! Final Judgement, Vanquish the Horde, Sol Ring, and one other Blue!

    Not all cards from Final Fantasy are there! Final Judgement, Vanquish the Horde, Sol Ring, and one other Blue! I want to make sure my real deck is ready to stomp my friends into the ground

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Bo1 Pioneer should ban Leyline of Resonance

    It is no secret that red in Pioneer is essentially standard cards at this point due to how pushed the red aggro cards have been in the past few years. In Bo1 Pioneer constructed Red leyline creates a whole bunch of situations where the game is decided on turn 0 if you're not playing lots of -x/-x or exile removal. It is stagnating the format in the same way it did to Standard.

    It is fine in Bo3

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Kotis, the fangkeeper ability not working after update

    Kotis is not working after the update. When kotis deals combat damage, it exiles your the top X cards of your opponents library and allows you to cast X cards for no mana, X being Kotis power. For two days I’ve been encountered this across multiple games. Since the update, once Kotis deals combat damage it displays a message that ask you to resolve, but once you do, it only exiles your opponents cards, but doesn’t allow you to cast anything.

    10 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  20. Banning Hare Apparent or token abusers

    Ban Hare Apparent or cards that do crazy things with tokens. Baylen the Haymaker and other such cards just allow one player to basically play solitaire while the other player is forced to sit unless they want to concede the match.

    8 votes

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