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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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823 results found

  1. Searching for Cards - Art Styles Dont Appear Correctly

    When I'm trying to search for cards, like s:PZA, even cards that I have selected another art (as my favourite art no less), they dont appear over the PZA slop ‘style’.

    Let users opt out of lazy choices.

    1 vote

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  2. Gathering Stone graphic shows multiple cards in library when empty

    This graphic needs to properly show how many cards are left in my library when there are less than 3. When this screenshot was taken, my library was actually empty besides this top card and I would've decked myself it I had put it in my graveyard. It was only because I had briefly hovered my library on the previous turn that I had noticed that I only had one card left.

    Steps to reproduce:
    1. Have the Gathering Stone in play.
    2. Go to upkeep with one card left in library.
    3. See screenshot.

    Platform: PC

    Actual: Graphic…

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Game just completely fell apart

    Was playing a game when it just stopped letting me play the cards I want. I tried to play a card with X cost, selected X (which was also less than I should have been able to pay but it wouldn't let me pay any more) but when I selected Pay it just went back to my hand. I tried to restart the game but when I did, literally all assets had disappeared from the battlefield. Either my opponent was somehow hacking or this is a major issue

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. demonic pact bugged

    the card is bugged, doesn't show the actual modes already selected.
    I play on windows, I played the card in every way and it never works anymore.

    just make it play as intended pls, it is a nightmare to play with or against

    1 vote

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  5. issues about game play

    Is there any hope about you guys putting actual game play back into the game or is it a lost cause? If you really wanted to make money for the game you would start with the biggest problem and that is the short gam play. Make the pros be real pros and make them build decks that use the higher end cards, then all the meta players would have to buy wild cards to play the meta decks...and if they can't then they really are not a pro are they. Magic got big because of the game play…

    1 vote

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  6. Reconnection issues when network changes

    When playing on mobile, at least Android. If your phone changes from wifi to mobile network or vice versa during match you get notification about that you should reconnect. After selecting reconnect it rarely actually reconnects. This requires restart of whole game. Also then reconnecting takes at least one timeout to runout during your turn. Only when new event of timeout starts you actually reconnect to game.

    1 vote

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  7. Product suggestion

    We need a bullet style format. Quick as possible. Punishment for taking too long to do turns, pair them with other players that excessive amounts of time. Match making based on quickness, or rewards for quickness.
    Roping or timing out has become a tactic to make the opponent quit, playing annoying decks like mono black or blue to "control" while taking excessive amounts of time with the only goal is to make the opponent quit. It's terrible for the casual player and it almost makes me not want to play when I take less than 10 seconds to do…

    1 vote

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  8. New Card and Token: Land That Disables Abilities On Opponent's Land But Gives It All Land Types

    Card Name: Deserted Springs
    Card Type: Land
    Card Text:
    This land enters tapped.
    When this land enters, create a Deserted token and attach it to target land an opponent controls.
    (Tap): Add 1 colorless mana.
    (1)(Tap): Add 1 mana of any color.

    Deserted token:
    Type: Enchantment Token
    Enchanted land is every basic land type and loses all other abilities.

    The purpose of this card and token would be to provide more options for fair 'land hate' (specifically against nonbasic lands) without resorting to land destruction/exile or mass land denial (like Magus of the Moon). For the land card's owner, it…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Product suggestion

    Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…

    1 vote

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  10. Earthbend and Mutate P/T Bug

        When mutating an earthbended land creature and selecting to mutate into the new creature on the top, it doesn't change the bae power and toughness like it would on a regular creature.
    
          Instead, the mutated creature stays at the power and toughness of zero, meaning the counters are the only determinate factor in power/toughness. 
    

    I expect it should instead turn into a creature with the combined base P/T, plus the added P/T from the counters.

    This seems like an overlooked interaction between the two mechanics.

    Steps to recreate:

    1. Earthbend a land.
    2. Cast a creature for its mutate cost targeting…
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. gem store empty

    When I launch MTG Arena from my desktop windows 10 computer using Steam, everything is fine except for the Gem tab in the store. This page opens and says there is nothing available to buy. I am unable to buy gems at all, as there are no gem options showing in the store at all. I am connecting from the United States on the east coast at 3/27/2026 between noon and 1 PM.

    2026.57.20.11631.1247675

    Things I tried to fix:
    - Verified files with steam - Found 8 corrupt files and redownloaded them
    - Launched again, logged out of account, logged…

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  12. Earth Kingdom Jailer Targeted My Hexproof Creature

    I was just in a match with mantermanzer, which I was losing horribly, but that's not the point. He had just replayed Earth Kingdom Jailer, after I had airbended it on my previous turn using Aang, The Last Airbender, and when it came into play, he targeted my Aang, so I cast Restoration Magic in response, selecting the Curaga option so all my permanents would gain hexproof, and I gained the 6 life, all of my lands still show hexproof, but his Jailer still somehow grabbed my Aang and is sitting on him right now.

    3 votes

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  13. Purchased pack not giving all cards

    Hi I have been trying to get this resolved for a few weeks now and then got a reply to add here:
    With the new TMNT release I purchased on 2 occasions a Mythic pack using coins earned and in the one case received "Donnie's Bo" and on the other occasion " Ralph's Jitte" both were borderless and looked amazing. I then contacted support to try and find out why they are not in my deck when I searched for it, I did try the Collected / Not Collected the different game formats everything but it is still no where…

    0 votes

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    1 comment  ·  Store  ·  Admin →
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  14. Emrakul, The World Anew Madness Cast Issue Arena

    I cast Refute to counter a spell and had six untapped islands available after the cast, in the discard selection I discarded Emrakul, The World Anew, it gave the option to Madness cast for six, but it would not allow me to pay using my six islands. As far as I know the 6 colorless mana is not restricted from being paid for by colored mana, I believe a bug has the system in Arena thinking that it specifically has to be “colorless” mana. If this could get resolved that would be fantastic.

    1 vote

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  15. MTG needs a full reset - Back from 4 turn gamble like flip a coin games to actual fun engaging LONGER gameplay

    Too often playing MTG arena feels like gambling.
    You either have a **** hand and **** mulligens forcing you to concede immediately

    Or you think you have a good hand and still you get raped after 4 turns only

    Or you persist and call yourself lucky to find maybe one or two actually fun games over one evening that aren't over and decided after 4 turns

    There is an overkill of same old boring decks being played with little to no personal creative input

    There is a ridiculous amount of powercreep being forced through new sets

    Many of the…

    1 vote

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  16. Ichormoon Gauntlet Not Triggering

    Ichormoon gauntlet appears to have been coded wrong. The rules text on the card dictate that "whenever you cast a noncreature spell, choose a counter on target permanent. Put an additional counter of that kind on that permanent."
    I was playing a game wherein I held the only permanent on the field with any sort of counter on it. A +1/+1 counter to be specific. My opponent had ichormoon gauntlet on the field, and the spell triggered multiple times across our game, but the opponent was never forced to target the only counters on the field, which were on my…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Cling to Dust cast via Escape triggers Surveil overlay and soft-locks (forced concede)

    Platform
    PC (Windows 11)

    Steps to reproduce
    1. Start a match.
    2. Have Cling to Dust in your graveyard with Escape available (enough mana + enough other cards in graveyard to exile).
    3. Cast Cling to Dust from the graveyard using Escape.
    4. Client incorrectly enters a Surveil selection overlay and the game cannot proceed.

    Actual results
    After casting Cling to Dust via Escape, the client showed a Surveil overlay (“Drag cards to put them on top of your library or into your graveyard.”). I could not take any valid action to continue (appeared soft-locked). I ultimately conceded because…

    1 vote

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  18. BLACK SCREEN WITH CURSOR ACROSS ALL DEVICES

    game is not working on windows/mac/ios. reinstalling doesn't help - i see login but when I login its black screen again. how can i paly the game that i paid money for?

    logs below

    graphicsDeviceName NVIDIA GeForce RTX 5080
    graphicsDeviceType Direct3D11
    graphicsDeviceVendor NVIDIA
    graphicsDeviceVersion Direct3D 11.0 [level 11.1]
    graphicsMemorySize 15889
    graphicsMultiThreaded False
    graphicsShaderLevel 50
    deviceModel MS-7E62 (Micro-Star International Co., Ltd.)
    deviceType Desktop
    operatingSystem Windows 11 (10.0.26200) 64bit
    operatingSystemFamily Windows
    processorCount 16
    processorFrequency 4700
    processorType AMD Ryzen 7 9800X3D 8-Core Processor
    systemMemorySize 63033
    maxTextureSize 16384
    [0] DETAILED LOGS: DISABLED
    [0] Startup Timestamp: 1/27/2026 8:44:25 AM
    [0] Loaded embedded metadata…

    1 vote

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  19. Case of the Shattered Pact

    I am writing to report a gameplay issue that occurred during my second Premier Draft of Murders at Karlov Manor on MTG Arena.


    TL;DR for your convenience:
    During my second MKM Premier Draft match (Jan 12, 22:25), Case of the Shattered Pact failed to solve on two consecutive turns, despite me clearly controlling permanents of five different colors both times. This prevented access to its solved ability and had a major impact on the game.

    This happened on January 12th, at 22:25

    I had:

    - Case of the Shattered Pact

    - Multiple lands and permanents (with every color but white). …

    2 votes

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  20. Card Sleeves Do Not Apply

    Hello! I have Adorable Kitten card sleeves set as default but for some reason they do not apply to any of my decks anymore and the default card back is displayed instead. I've tried to reset Adorable Kitten sleeves as default and to apply them directly to several of my decks but it didn't help. I'll be so glad to see the kitten back :)

    2 votes

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MTG Arena Bugs & Product Suggestions

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