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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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196 results found

  1. Mobile app crashes whenever a vehicle is crewed

    Whenever a vehicle is crewed and comes onto the field, the mobile app crashes.

    2 votes

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  2. Crashes on Win11 PC, Quick Draft

    Hi. It's the third time I lost an event (2x PickTwo Draft and 1x Quick Draft) because of game crashes. I don't know what to do. I couldn't find what's causing it yet. It happens only with MTG Arena, no other app on my PC crashes. I've made 2 more tickets before this one and I still didn't get an answer on any of them. Please, what can I do to fix this? Thank you in advance.
    The game crashes after I start the game, during any turn. Sometimes the first one, other times later on the…

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  3. Omniscience games don’t start

    Games load in and don’t get past opening hand. Game crashes out and reloads in main screen

    8 votes

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    1 comment  ·  Events  ·  Admin →
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  4. Arena on android mobile crashes multiple times per game.

    I paid for draft and the game crashes multiple times per match and because reconnect takes so long I lose a turn causing me to lose the game.
    This happens on multiple different format. Brawl, premeir draft, and alchemy.
    I am playing on Android.
    It usually seems to happen right when a trigger I control was supposed to trigger and instead it gets locked onto thinking while my timer counts down. And I have to restart the client.
    It has ruined 2 different premier drafts I've bought into. I kept trying waiting for things to get better but at…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Daily wins and ranking not working

    I've won 3-4 games now, no rank change, no credit for daily/weekly wins. Also your website crashes when I try to add a log (Google Chrome and Firefox).

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. server issue?

    weird stuff is happening today. i boot the game fine, though the "connecting to the server" with the spinning loading icon did take a bit longer than usual, but i either cant find a match, or the 2 times i did it doesnt progress correctly. first of said 2 games I was on the play and got my opening hand, chose to keep, and when the clock ran down for opponent, the game crashed. second game it didnt even load any hands and this time the timer ran all the way down and nothing happened. tried to concede and…

    15 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. After TMNT update game is crashing all the time

    After the update preparing for TMNT last week the game is unplayable on iOS. It runs fine on PC. At first I thought it was just when I sacrificed tokens or creatures but it’s happening all the time. If I have to sac anything it crashes. If my opponent sacs something it crashes. Now it seems like if the stack is more than a couple spells it crashes. I normally play 3-6 games a day and now I can’t play at all. My rating has gone down significantly.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game is ridiculously unstable reporting bugs is difficult

    I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Underworld Breach casting Pyretic Ritual sometimes crashes the match

    I have an Underworld Breach on the battlefield. Sometimes, using it to escape a Pyretic Ritual causes the game to crash. Usually, I can resolve it without issue, but often the third or fourth casting of the Pyretic Ritual in the same turn causes the error. I have not been able to reproduce the bug casting any other spells.

    The error code says it results in a draw, but in a ranked game I lose ranking, so it seems to count as a loss. I have experienced this bug both in ranked and in bot matches.

    On PC

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Heliod Sun-Crowned

    1) When an oppoent plays Heliod, Sun-Crowned the arena client closes as Heliod enters the battlefiled.
    2) Playing on Android Phone
    3) Client closes. If I try to restart it works fine until it searches for an existing match and then it closes again.
    This is 100% repeatable and has been for several months.
    (Im not sure if it matters but I am usually playing in the Brawl format)
    I am unable to get back into arena for a few minutes.
    (It seems like as long as that match is still active the client is going to close when is…

    3 votes

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  11. Game Crashed after randomly losing the server connection

    Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. 7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. MTG Arena crashes when playing Dog Walker card

    Bug while playing MTG Arena (09FEB2026):

    1.   Select Dog Walker from hand to play. 
      
    2.   ANDROID
      
    3.   MTG Arena crashes, focing olayes to reopen app, wasting timeouts.
      
    4.   Expected result is to be able to play card.
      
    5.   Cannot take screenshots because game crashess and closes.
      
    6.   Nno work around, except selecting another card to play.
      
    2 votes

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  14. Crashing in critical moments

    Cannot open store, cannot draft on android crashes happens as soon as it loads, need refund!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  15. Android Application Crashes randomly after claiming items or trying to join drafts/games

    I recently updated app to play lorwyn eclipsed on android app. After multiple crashes I was able to clear the cache and the app loaded. I was able to purchase gems and the mastery pass. I bought and started a draft. As soon as I clicked begin the app crashed and was unable to return me to the draft. I checked on PC and it auto selected my craft deck for me, wasting my gems.

    App still crashes when trying to open draft deck.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. New Update crashes the game

    New update (3/31/26) crashes the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Token destruction freezing game

    This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Draft Crashed

    MTGA crashed during a pick-two draft in TMNT while blinking with Leo and Donatello.

    Game was on PC and after game realized I didn't update NVIDIA drive since late January so it could be the casue.

    Annoyed it was taken as a loss despite trying to get back in the game hoping it wouldn't count for 20 minutes then closing the client and updating drivers.
    Tried to screenshot the 20 minute wait time but used Windows+Shift+S keys and thought they auto-saved in pictures, have a screenshot of the menu instead.

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  19. 1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game Crashes

    Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.

    Deck
    1 Unlicensed Hearse
    3 Infernal Grasp
    2 Voltage Surge
    4 Sheoldred, the Apocalypse
    2 Sheoldred's Restoration
    4 Liliana of the Veil
    2 Tear Asunder
    4 Titan of Industry
    4 The Cruelty of Gix
    4 Bloodtithe Harvester
    4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
    4 Swamp
    1 Mountain
    1 Boseiju, Who Endures
    4 Haunted Ridge
    4 Deathcap Glade
    1 Rockfall Vale
    4 Ziatora's Proving Ground
    4 Sulfurous Springs
    3 Karplusan Forest

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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