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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28836 results found

  1. Ban ALL Infinite Combos

    Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.

    Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
    The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"

    And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…

    14 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  2. Keep Mixed Up or Chaos Sealed

    Mixed up sealed or the chaos sealed event during the April fools weekend was one of the most fun experiences for limited players. Please have something similar on rotation in the future!

    7 votes

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    4 comments  ·  Events  ·  Admin →
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  3. Color challenge

    This is my second to third time trying to get my color challenge fixed. I've already got the email back from customer support saying that I should follow these steps to make sure that my phone is compatible and I have a Google Pixel for but you guys have a Google Pixel 3 compatible for it. So is there any reason why my phone keeps crashing over and over after a certain matches in the color challenge event. If there's anything that I can do please let me know because I really do love this game online in the mobile…

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Mastery Pass Grinding

    Dear WOTC,
    Im a relatively new player on MTGA and have been loving it thus far. The game is great but Im running into the same problem with your mastery that most game companies cant seem to figure out thus far. You have a decent xp system that rewards wins and playing specific decks and styles to earn daily and weekly xp, however, the opportunities to earn real xp quickly dry out as you complete your one daily quest awarding 500 xp and are left gaining an irrelevant 25 xp for your remaining win efforts. But what then? You are…

    1 vote

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  5. audio keeps cutting out while multitasking or using Universal Control

    The blocks you have placed in the apps that cut out audio when you use multitasking (iOS) or Universal Control is so obnoxious (Mac) and ridiculous. Please allow me to continue listening to audio while I use other apps. It is 2022, everybody uses multitasking and plays video. It's a BIG deal.

    13 votes

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  6. Not showing qualified for Qualifier Weekend in April

    Hi, I finished around #345 in limited in March 2022 (I was keeping an eye on it), but I never got an email saying I was qualified for the qualifier weekend next week and my account doesn't mark that I am qualified. Can I verify my final standing and that I am qualified?

    Thank you,
    Anthony Ho
    80ho#12300

    1 vote

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  7. No gem rewards in Dominaria draft

    Using MTG Arena on my iPad, I am no longer receiving gem rewards for winning matches in Premier Draft Dominaria. The gems are neither popping up after a win or added to my total. Please address this issue—gem rewards are one of the primary methods for minimizing draft play cost.

    1 vote

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  8. Celestial Enforcer not working as intended!

    I was just griefed by a player who was using the activated ability of Celestial Enforcer multiple times withouth meeting the condition of having a flyer!
    Apparently you just have to play Celestial Enforcer and use him without caring about its restrictions.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Lost two draft games due to arena crashing

    Lost TWO ranked draft games due to arena crashing at the moment an opponent was found. Both times it put me through the "asset error" loading screen, when it finally loaded both games were counted as loses.

    3 votes

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  10. Game crash

    Game crash after certain match's with the color challenges and I'm also receiving a banner saying data error whenever I want to play the final boss of a certain color. Please help I REALLY love the mobile and card game very much. I'm a very passionate player on and off screen.

    1 vote

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  11. Black screen on loading initial screen ipados

    Bug. Game does not load. Stuck on a black screen at loading initial scene ipad os 15.4.1

    11 votes

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  12. book of vile darkness

    The book of vile darkness doesn't work. Two turns in a row after playing it, I lost 2 or more life during my turn, but did not get my 2/2 creature at my end step. Instead, nothing happened and I lost the game because of it.

    3 votes

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  13. Phantom draft for limited ranked please

    You know it, we know it, just do it.

    1 vote

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  14. Bug for historic format

    My game shut down when i went play a game in historic ranked or not.

    1 vote

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  15. Product Suggestion - More low price Phantom Please

    I have played more digital MTG this weekend than i have since the last Duels of the Planeswalkers Xbox games. The Mixed-Up Sealed is perfect for really fun brewed jank decks, and something I'd love to see more of.

    Please please please can we have more low entry cost phantom events with sealed or draft pools. Personally i'd be happy with a monthly subscription cost to play all draft events as phantom for 'free' but that doesn't seem to be a direction you are keen to go in.

    Although the Cubes are more balanced, the fact i don't have to…

    3 votes

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  16. Unable to join event

    Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.

    8 votes

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  17. 不正勝敗操作について

    不正勝敗操作をしていない証拠を出して下さい。
    サポートからここに書き込むように指示が出ています。
    無視せずに誠意ある対応をしなさい。

    10 votes

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    0 comments  ·  Events  ·  Admin →
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  18. I can not activate Reckoner Bankbuster on iPad Air 3.

    I can not activate Reckoner Bankbuster on iPad Air 3.

    2022.14.0.445.919546

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. 1 vote

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  20. Invoke Despair is cheating.

    The game is not fun.

    3 votes

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