MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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28835 results found
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Secret lair packs in mtg arena
Hello dear mtg arena suport, i really like some of the secret lair especial packs in the game, but i think many of the packs dont show up in the game like they should... Like street Fighter, walking dead or strange things! Please let us keep smiling with these famous packs! U also should do some manga famous characters and other famous movies and shows! I know these os kind of expensive to do but for me would make my day 😍 thank Kkkkk u
0 votes -
RECOMPENSA DE EVENTO INCORRECTA
Compre un sobre (MITICO) de kamigawa dinastía de neón y en las recompensas me salió una carta de comodín (RARA) en la publicidad del evento textualmente sito "¡las cartas raras que salgan en este sobre solo serán raras míticas!" de acuerdo a lo anterior el comodín raro que me salió debió ser mítico, les pido la colaboración sobre este tema para recibir mi recompensa adecuada.
adjunto archivo de registro 2022.14.0.4045.9195461 vote -
misleading event price/ bug in event success: sealed mixup
In the sealed mixup from 2022-04-01 (LOVE it!), the prices suggest by the + symbols that they are cumulative. However, they are not summed up when you reach three wins tu 300 Gold, one can at most receive 100 Gold.
But it is not much coin, so this is a minor issue.1 vote -
draft freeze
Draft freeze during pack selection, miss 5/6 picks, had to restart the client. Manage to get some good cards but was not cool, I was drafting like a god!
No connectivity issues. Please verify. Draft are expensive for this to happen. Thanks!5 votes -
ミックス・シールドの勝利報酬
ミックス・シールドの勝利報酬が１勝３敗でも３勝０敗でも100ゴールドで変わらない。勝利数の間の「＋」表示は紛らわしいので消してほしい。
1 vote -
Typo
Hello,
I have found a typo in the 'Mixed Up Sealed' event description. Where it says 'You know more exciting than a pack of cards? ' it should say 'You know WHAT'S more exciting etc.'1 vote -
Mityc booster kamigawa FAIL
Buy a kamikawa mythic booster an gave a Rare wildcard
7 votes -
Incorrect mana cost in Alchemy set
The mana cost bug in alchemy set. The perpetual ability doesn’t work well. The spell with reduced cost ask me to pay full cost. The same for different mana colors. I have the spell that could cast for any mana color, but in fact I should pay exact color.
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4 votes -
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Mixed Up Event Provided 3 Instead Of 6 Packs
I only got 43 cards to work with in Mixed Up Sealed, which seems like 3 packs of cards instead of 6 packs. This is the only time this has happened to me in maybe half a dozen games, every other time the sealed pool had an appropriate number of cards.
1 vote -
Neon Dynasty mastery point reward
The green mastery "road" for neon dynasty doesn't give sleeves for a green card, but a blue..
Every other reward is sleeevs with a card in their color identity.1 vote -
Improvements
I suggest to bring back more animation at least for the mythic cards, then the bundle of theros lands and garruk avatar…
Thank you1 vote -
Mixed up sealed from April 1. Completely senseless event
You get 100 gold for 3 wins and no cards but I have to pay 100 gold
Is this April fool's?
Instead of carrying for the problems of this game and developing it better
1 vote -
Product
The new mythic packs have the possibility to give a rare wild card instead of guaranteed mythic card. Please make this explicitly clear in the item description. Right now many are confused about this and think of it as a bug.
1 vote -
25 votes
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Packs Not Rotatating/Showing Up
I had an issue that occurred around 2:25pm PST during the draft portion of my traditional draft. I was a few picks into pack 2 when a bug occurred that caused the packs not to pass, prevented me from being able to click and inspect where the packs were at my table, and left a pack icon by my name despite having no cards on the screen for as long as I wait. Eventually I clicked 'home' hoping to exit and pop back into the draft which prompted the warning message you get when leaving the draft table I accepted…
4 votes -
"Eyeballs" appearing over my avatar and deck covers
As of this afternoon at approximately 5 pm on 03/31/2022 I have a bug with "Eyeballs" being displayed over my avatar and deck covers, I don't know if anyone else has reported this. How can I resolve this? This happened both on my PC and android device. Please help and Thank you.
1 vote -
Rank does not level upp
Ranking is bugged on both my contructed and limited rank, it does not change upp nor down. Now on season reset it still tells me to play a game to get ranked.
I believe it is the same problem as this ticket
https://feedback.wizards.com/forums/918667-mtg-arena-bugs-product-suggestions/suggestions/44083878-bronze-tier-01 vote -
Client Froze During Draft Portion of Ranked Draft
- Start Premier Draft. Get to P3P2. No packs are passed, and can't see other people in the draft.
- Mac
- Still stuck on P3P2
- Expect draft to pass p3p3 and ultimately continue in that manner until it concludes
- attached
- n/a
Thanks gang!
2 votes -
Paid for Mythic rare pack, did not get a mythic rare card
I purchased one of the Kamigawa mythic card packs but did not receive a mythic card in the pack
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124 votes -
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App Store problems
It’s clear the developers don’t care or listen to the customers in the App Store every time you give a star rating lower then 3 and write a review they delete it even if there is no profanity. I’ve attached a pic of the last review I left and has already been deleted, I’ve also left better reviews and worse ones and they all get deleted so it’s clear none of the developers give a flying flip
1 vote
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