MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15553 results found
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Desafio blanco
No puedo hacer la última etapa del desafío de mazo blanco. Arroja un error desde hace 1 día
1 vote -
3 votes
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Ranking problems
Sorry to bother, but I won two best of three matches in Historic but my rank didn't increase, may you fix it?
1 vote -
wrong result in premier draft
Hello
Im playing my bo1 premier draft crimson vow and I just won a game but instead of giving me the 2nd victory it gave me the third loss and pretends that my draft is finished
Why (I was 1-2) if I won the game Im 1-3 instead of 2-2?
I cant understand please help me4 votes -
フレンド対戦でヒストリックブロールが選べない。
画面左下フレンド欄からヒストリックブロール対戦を申し込んだ場合に、申し込みを受けた側で60枚デッキしか選べない(60枚同士の対戦はできる)。
2 votes -
Since Alchemy is around. remove Arena only cards from standard
Since Alchemy is the thing you're pushing on us now and it has "rebalanced" standard cards. please remove non-standard cards from Standard. It prevents people from playing the actual Standard Format since those cards are NOT legal at a local game shop hosting live events.
2 votes -
wrong display in shop
the shop displays the pixel art snow covered mountain. I bought it, but it gets me the borderless standard art
1 vote -
MMR System Needs Work
Greetings. This is going to be a bit of a long post, but I feel it needs to be said. Your matchmaking system desperately needs work.
When I first began playing this game, I ramped to Mythic in about a week, with a Winrate of over 70%, even on the Draw. The upper-echelon ranks, such as Diamond and Mythic, were a bit tougher, but nothing significantly impeded me from my progress. I even got to top 1200 with it.
Imagine my surprise when, the next month, I was being matched with power metagame decks in Platinum with people who knew …
3 votes -
Mastery pass reward bug
Mastery pass wildcards not received for Mastery Pass levels 85 and 90.
7 votes -
No Mastery Rewards past level 73 Crimson Vow
Just leveled up to 74 in Crimson Vow and did not receive card or mastery orb.
2 votes -
Quick-Draft Bugs
I was playing a quick-draft-Strixhaven, and while playing, I just got a timer running even when I have decided in my decision on what to do. It has cost me the draft game for nothing.
I have been having this off and on......2 votes -
Nimble Obstructionist Cycle Countered by Saw It Coming
I cycled my Nimble Obstructionist in order to draw a card and counter a triggered ability my opponent had. My opponent responded by countering my ability with a saw it coming. They should not have been able to counter my ability because saw it coming only counters spells. This led to my opponent being able to exile my Folio of Fables which caused me to lose the game.
1 vote -
Could not pick cards with Azcanta the Sunken Ruin
In a game just now I activated Azcanta the Sunken Ruin and the client did not allow me to pick either of the two legal cards revealed. As a result, my turn timed out, I missed my land drop and could not play my spell that turn. I lost the game before I got another turn. This is especially frustrating because it was the third loss for an otherwise powerful deck.
2 votes -
Not getting the 750 exp
The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.
2 votes -
Unable to log in
Attach failed to drop to other attach. I know this is an account problem not a software?hardware problem, I just want it fixed.
3 votes -
No prizes for Mastery Pass
Did not receive Mastery Pass Prizes for Level 72/73/74
2 votes -
Bug: no pack reward for quick draft
4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there
Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.
4 votes -
Demonic Tutor did not search
I played a Demonic Tutor against a mill deck with only 8 cards left in my library in the Arena cube, and it did not search for anything. It resolved and fizzled, AFAICT. I know the shuffler is messed up to the point where 8 lands might be the only cards left in my library, but at least let me resolve the Demonic tutor and search through my library rather than doing nothing.
1 vote -
1 vote
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reward
Mastery pass reward for level 77 did not provide Zendikar Rising pack. I play in PC
2 votes
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