Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


13277 results found

  1. it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!

    it keeps crashing consttantly. And the lag in all games is annoying. Please fix da problem PLEASE!!!

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Frozen on opponents turn

    Timer froze on opponents turn, game will not time out and move to my turn, it is just staying on the opponents end step.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. style ornithopter

    Ornithopter and Aetherflux Reservoir Card Styles missing.

    I completed the Urza's event for the Brother's War brawl and bought the Aetherflux Reservoir card style, but neither appears in the list of styles to select when I go to customize them. What do I do?

    Very frustrating given I just spent a lot of gold on the Aetherflux Reservoir style...

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. App Not Working

    Bug. Cannot access the game via the app. Have deleted, restarted phone and reinstalled app. Stops at “loading asset manifest” and tells me to check my connection.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Game is Super Slow & Unplayable

    Noticed game was completely unplayable after reinstalling my PC's OS - Uninstalled Arena - Reinstalled it & it took 30mins off a direct Fiber line! The same as it was initially after getting all my software working. It has never took 30mins to install, nothing should ever take 30mins to install, this isn't 1992 it's 2022. The game itself is completely unplayable I have to click on things multiple times & it takes roughly in real-time a minute to watch an opponent play a land on turn one. Arena is staying uninstalled, tired of constant issues, direct challenges & the…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Midweek Magic Missing Text and Images

    The name, description, deck names, event-specific card names, event-specific card rules text, and (intermittently) other card rules text for this Midweek Magic event are missing. My app is up to date and I have tried restarting it multiple times.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. infinite loop in alchemy with auto win using oracle of the sun/displace kitten

    Infinite loop using displacer kitten, oracle of the alpha(mox artifacts/black lotus/, any draw creature card(cloudkin seer in this case), futurist spellthief.

    please fix, can add in any autowin card or conjured "deal x damage" card for autowin

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. sparky frozen

    Sparky has three cards in had. no creatures. 5 islands. Finally unstuck after many minutes (while I was typing this)

    59 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    14 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Arena crashing during games

    Arena still continuasly crashing during a game and im facing issues like i cannot send messages to adversary, my profile avatar changed of ashiok to ajani during the game and my leval bar stay frozen on middle bar fully

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Mikaeus the Lunarch bugged

    Mikaeus the Lunarch bugged. Does not place +1+1 counters on other creatures

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Arena Crashing

    Since the last update arena is crashing constantly when trying to start a new round of BO1

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. My opponent used ’Boseiju, Who Endures‘, and I cant put my wastes to my battlefiled Both the 'Untapped' and the screenshots illustrate this

    My opponent used ’Boseiju, Who Endures‘, and I cant put my wastes to my battlefiled
    Both the 'Untapped' and the screenshots illustrate this, and the log (cutted)were provided.
    please reply to me ASAP.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Events  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Touch screen not functional after update

    touch screen does not work for many people after the update

    727 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Scute Swarm Token detection

    Because there is a Token limit on Arena, please implement something that so that cards like Scute Swarm will not trigger if the controller is at the limit. I have had my game crash due to an opponent repeatedly triggering Scute Swarm about 1000 times in a turn.

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 373 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 64 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Cannot click on buttons

    Ever since the update on 12/13/22 I cannot use the touch interface of my MS Surface Pro8. The touch interface moves the cursor and interacts in everyway except clicking. When I use the touchpad instead, it will let me click on things most of the time. Though there are still random times that it doesn't and I need to select something else first before it will let me click what I want. This happens on all selectable buttons, in game, or on the main screen.

    15 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Ban Paradox Engine

    Ban Paradox Engine

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Piece it together + Arcane Bombardment

    When the new Piece it together card gets taken by Arcane Bombardment the intensity gets reset to 1.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base