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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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26353 results found

  1. Elas Il-Kor

    I attacked with Elas Il-Kor, while he had Hero's Heirloom attached. He was a 4/3. My opponent defended with a 4/4 and a 2/2, and yet for no reason I was able to trample through for 2 damage. I won moments later purely due to that damage. How did that happen?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. "chat" not working

    For the past few games if I try to send a message "good game" or "sorry" when I click on my avatar the messages do not show up. If I click on the opponents avatar I do get the option to "mute" and I am getting messages from the opposing player.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. No stained glass sleeve / 30th anniversary sleeve

    Uninstalled, reinstalled.
    Did Sparky's Challenge, where I got a random cosmetic with the dailies rewards, but no stained glass sleeve.
    Followed all posters' suggestions on the Hidden Sparky Challenge thread on Reddit MagicArena sub posted on 5/20/2023. No luck.
    It seems like half the players post they get the sleeve, and half don't.
    PLEASE have someone from WOTC post on that thread, or make it clearer to players on the game about the challenge and the rewards.

    As I'm sure someone there has seen, there are multiple threads on Reddit where some players can get this well-liked sleeve and some…

    2 votes

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  4. Multiple copies of Raid Bombardment don't trigger

    When you have multiple copies of raid bombardment in play, only one of them triggers.

    I was playing with the mono red "goblins everywhere" deck, had 2 copies of raid bombardment in play, attacked with 8 creatures, and only got 8 damage from raid bombardment. Both copies should have triggered, causing 16 damage.

    1 vote

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  5. Ledger Shredder doesn't trigger / Cemetary Illuminator won't let me cast Fading Hope off the top

    Hello.

    I've been playing a mono U tempo deck in explorer and found two bugs at once.

    The first of them is that Ledger Shredder is often not triggering. On my last match, I'd cast it, then a Delver of Secrets after, and it didn't trigger. On another game, I don't remember exactly what I'd cast after Shredder, but it didn't trigger as well.

    Another bug happened with Cemetary Illuminator. As it entered the battlefield, I exiled with it an instant from my own graveyard. I then saw the top card of my deck, which happened to be a Fading…

    1 vote

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  6. Invasion Of Ergamon Brawl Bug

    Playing brawl with Etali, Primal Conqueror as my commander(which was exiled the previous turn but returned to the command zone) with Rampaing Raptors I dealt damage to my Invasion of Ergamon causing it to flip, but instead of casting the flip side, it cast the flip side of Etali, the Primal Sickness.
    2023.26.10.4577.1006246

    3 votes

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  7. Obosh Damage with Blockers

    I attacked with obosh which doubles damage he blocked with a 2 powered creature and a 3 powered creature. I should be able to assign 1 damage to the 2 powered creature to kill it and 2 to the 3 powered creature to kill it. instead the game assigned all damage to the 3 powered creature and it ended up only killing that one instead of both

    0 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Not getting EXP from any sources

    Winning matches (daily and weekly challenges) are not rewarding exp although it is showing the animation as if it were. Possibly it is also not rewarding gold but I haven't been paying attention to that.

    Playing on Windows PC
    Profile ThaWilkuz#55612
    Have played in alchemy ranked and unranked today with various decks. All seem to have the same thing happen.

    0 votes

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  9. Draw game only. never start

    I never start playing

    My opponent always starts playing. Every 10 games, in just 2 I start playing. Why does it happen?

    1 vote

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    8 comments  ·  Gameplay  ·  Admin →
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  10. iOS MTG Arena won't load if phone's language is in "Thai."

    If my iPhone is in Thai language, MTG Arena will not load. In order to get MTG Arena to load, I have to switch my phones language to English in order to just play the game. It's really annoying having to switch my phones language back and forth in order to play MTG Arena.
    This bug has been around for years and I have submitted many tickets in the past.

    Please fix this bug. I await to be able to play on my phone again.

    Thank you.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  11. jungle hollow Land not working

    jungle hollow was placed first turn but did not auto tap itself or provide health and for the rest of the game was treated as if it didn't exist, not being able to use or interact with it
    2023.26.10.4577.1006246

    1 vote

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  12. Issue claiming packs

    Opening new pack purchased with gold ... Screen locks on wrapper opening ... Waited 10 min no response ... Open close app to find pack gone and no new cards ... I have lost 3 packs this way ... Android OS on LG v60 device

    1 vote

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  13. Clicking mana in full control does not spend it

    Going into full control mode, tapping mana, and activating an ability requiring it (eg. incubate) does not allow for specific colors to be clicked on to be used on PC. In this game, I generated 1 blue, 1 black, and 1 green, and clicked my incubate token, trying to use the blue and green so I could then cast collective nightmare. I could not use the mana, and running out of time, let auto tap use my black mana. I expected to click the blue and green symbols to pay the cost.

    2 votes

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  14. Progenitor Exarch is not allowed to tap after blocking

    Platform: PC

    1. Play Progenitor Exarch
    2. Either previously have some incubator creature tokens (pre-transformation) or incubate at some point to generate one or more.
    3. Have the opponent attack
    4. Block with Progenitor Exarch

    Actual Result:
    The game progresses to the damage step, and Progenitor Exarch takes damage.

    Expected Result:
    When I pass to damage, priority should pass back to my opponent, but before the damage step begins, I should get priority back and be able to tap Progenitor Exarch to transform one of my incubator tokens.

    1 vote

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  15. undead butler not working

    Undead Butler and other cards were not triggering properly in my last game. I didn't see anything out that would have caused the issues. Is anyone else experiencing general problems with triggers recently? Or, if there was a reason these triggers didn't happen, maybe some pop-up could explain why not?

    1 vote

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  16. Improper combat interactions

    It has become a fairly common problem with arena where double strike and first strike interactions don't function properly. First if a creature has both First strike and double strike it will have a fairly high likelihood to hit three times or have its damage get through to the player even though it doesn't have trample. The next problem is that unfortunately it's becoming more common to be abused by some players. The next problem is that perpetual abilities are getting more broken especially if they deal with combat abilities. If a creature that already has a combat ability is…

    1 vote

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  17. Card-Combination does not work

    Cavalcade of Calamity does not work with Torbran thane of red Fell. The damage remains by 1 instead of 3

    1 vote

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  18. Selection screen not displaying selectable cards

    The Dragon-Kami’s Egg’s ability is when a Dragon dies, you can select an exiled creature with a Hatchling counter on it to bring to the battlefield. Sometimes the selection screen does not display any creatures even though they’re are creatures with hatchling counters and a selection cannot be made.

    iSO 16.5.

    Result I am experiencing is that no cards display on selection screen.

    Expected result is to display creatures with hatchling counters.

    Screenshots attached. -I forgot to screenshot my exiles cards to display the creatures with hatchlings. Apologies.

    No workarounds.

    1 vote

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  19. thriving moor/heath/island etc

    there should be an updated version of this card. this card threw off an entire round for picking the wrong color of mana... maybe there should be a hefty life point payment of 2 or 3 for changing its permanent color... make a new card. this game should be that case sensitibve to lose matches for miniscule tactical errors...

    1 vote

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  20. Lands coming in tapped incorrectly

    On multiple turns, I played lands that "enter the battlefield tapped unless you control two or more lands" that entered the battlefield tapped despite the fact that I controlled more than two lands.

    2 votes

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