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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15614 results found

  1. fortifying drought

    During a draft

    1) I had Mouldering Karok and Witherbloom Apprentice on the battlefield
    2) I casted Fortifying Drought on Mouldering Karok which should gain me 2 life
    3) Fortifying Drought trigger Witherbloom Apprentice's Magecraft ability which should give me 1 life
    4) In total I should gain 3 life and Karok should get +3/+3, but Karok only got +2/+2. (Karok traded off with opponent's 5/5 Fractal Summoning Token)

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Endless Loop turn timer interaction

    1 - Endless loop by opponent using Heliod Sun crowned, Soul warden and Scurry Oak. I had 2 soul wardens and a Trelasarra Moon Dancer. So when opponent looped, it would double for me. No matter how fast i clicked done for the Trelasarra proc, it was using my turn and extra time counter, not the opponents, despite the action being his.
    2. - PC
    3. - My turn counter going down on his turn and my action despite not taking more than a second pressing done.
    4. - It's his combo, why is my turn dropping first?

    5 votes

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  3. Desafio blanco

    No puedo hacer la última etapa del desafío de mazo blanco. Arroja un error desde hace 1 día

    1 vote

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  4. 3 votes

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  5. Ranking problems

    Sorry to bother, but I won two best of three matches in Historic but my rank didn't increase, may you fix it?

    1 vote

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  6. wrong result in premier draft

    Hello
    Im playing my bo1 premier draft crimson vow and I just won a game but instead of giving me the 2nd victory it gave me the third loss and pretends that my draft is finished
    Why (I was 1-2) if I won the game Im 1-3 instead of 2-2?
    I cant understand please help me

    4 votes

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  7. フレンド対戦でヒストリックブロールが選べない。

    画面左下フレンド欄からヒストリックブロール対戦を申し込んだ場合に、申し込みを受けた側で60枚デッキしか選べない(60枚同士の対戦はできる)。

    2 votes

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  8. Since Alchemy is around. remove Arena only cards from standard

    Since Alchemy is the thing you're pushing on us now and it has "rebalanced" standard cards. please remove non-standard cards from Standard. It prevents people from playing the actual Standard Format since those cards are NOT legal at a local game shop hosting live events.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. wrong display in shop

    the shop displays the pixel art snow covered mountain. I bought it, but it gets me the borderless standard art

    1 vote

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  10. MMR System Needs Work

    Greetings. This is going to be a bit of a long post, but I feel it needs to be said. Your matchmaking system desperately needs work.

    When I first began playing this game, I ramped to Mythic in about a week, with a Winrate of over 70%, even on the Draw. The upper-echelon ranks, such as Diamond and Mythic, were a bit tougher, but nothing significantly impeded me from my progress. I even got to top 1200 with it.

    Imagine my surprise when, the next month, I was being matched with power metagame decks in Platinum with people who knew …

    3 votes

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  11. Mastery pass reward bug

    Mastery pass wildcards not received for Mastery Pass levels 85 and 90.

    7 votes

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    2 comments  ·  Events  ·  Admin →
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  12. No Mastery Rewards past level 73 Crimson Vow

    Just leveled up to 74 in Crimson Vow and did not receive card or mastery orb.

    2 votes

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  13. Quick-Draft Bugs

    I was playing a quick-draft-Strixhaven, and while playing, I just got a timer running even when I have decided in my decision on what to do. It has cost me the draft game for nothing.
    I have been having this off and on......

    2 votes

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  14. Nimble Obstructionist Cycle Countered by Saw It Coming

    I cycled my Nimble Obstructionist in order to draw a card and counter a triggered ability my opponent had. My opponent responded by countering my ability with a saw it coming. They should not have been able to counter my ability because saw it coming only counters spells. This led to my opponent being able to exile my Folio of Fables which caused me to lose the game.

    1 vote

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  15. Could not pick cards with Azcanta the Sunken Ruin

    In a game just now I activated Azcanta the Sunken Ruin and the client did not allow me to pick either of the two legal cards revealed. As a result, my turn timed out, I missed my land drop and could not play my spell that turn. I lost the game before I got another turn. This is especially frustrating because it was the third loss for an otherwise powerful deck.

    2 votes

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  16. Not getting the 750 exp

    The 750 exp I'm only getting 500 for each so currently missing 1k of exp please fix.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Unable to log in

    Attach failed to drop to other attach. I know this is an account problem not a software?hardware problem, I just want it fixed.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. No prizes for Mastery Pass

    Did not receive Mastery Pass Prizes for Level 72/73/74

    2 votes

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  19. Bug: no pack reward for quick draft

    4 wins in quick draft event, 1 pack flashed across as reward, went to Packs menu, nothing there

    Also earlier no pack reward for Mastery level 83. Pack flashed across screen but nothing under Packs menu.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  20. Demonic Tutor did not search

    I played a Demonic Tutor against a mill deck with only 8 cards left in my library in the Arena cube, and it did not search for anything. It resolved and fizzled, AFAICT. I know the shuffler is messed up to the point where 8 lands might be the only cards left in my library, but at least let me resolve the Demonic tutor and search through my library rather than doing nothing.

    1 vote

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