MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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  1. Graphical glitches on iMac 2020

    I'm experiencing graphical glitches while playing matches on my iMac 2020. The glitches will eventually freeze the whole system so I have to reboot my Mac physically. I jusg got my Mac today, everything else runs totally normal.

    iMac 2020
    3,8 GHz 8core i7
    16GB Ram

    1 vote

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  2. Ability to downgrade wildcards

    Thinking it would be very useful to have the ability to downgrade or exchange certain wildcards for more common wildcards. For instance, a Mythic or Rare wildcard could be exchanged for 2 uncommon wildcards, or 4 common wildcards, or an uncommon could be exchanged for 2 common wildcards.

    4 votes

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  3. Discourage Excessive Concessions

    I'd like to suggest something to discourage people from conceding. I don't know what it should be or what happens currently. Does it count as a loss? I've had so many games end super early, when it seems my opponent isn't drawing the cards they want, even before I've played anything threatening or when the game is still 20-20 but after the initial couple turns. It also happens when the end is imminent. I'm not suggesting something large, because I know some people just have poor connection or have to stop playing because of a legitimate interruption. Just something enough…

    1 vote

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  4. Mobile - Unable to attack with creatures

    While completing games for a Kaldheim Quick draft, I lost a game due to a bug. I was unable to attack the player with any of my creatures. This occurred the turn after he played a planeswalker. My only option was to attack the planeswalker. I attempted to select all as attackers, then i tried to select them one at a time. Eother way i was unable to click on the player to target them with the attacks instead of the planeswalker. It happened two turns in a row, I attempted to reconnect my wifi connection and the same bug…

    5 votes

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  5. Translation error [German]: Tergrid, God of Fright

    On the German version of “Tergrid, God of Fright”, Tergrid's name is misspelled as “Tergid”. (Her name is spelled correctly on the back side of the card, “Tergrids Laterne”).

    The typo appears both in MTGA and in the Gatherer's search result, but the card image in the Gatherer shows the correct spelling.

    1 vote

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  6. Change Phyrexian Tower's auto-tap behavior.

    I've experienced this a few times but most recently I had a Dreadhorde butcher and mayhem devil in hand with a cauldron familiar, a phyrexian tower, blood crypt, the green half of a pathway and a stomping ground in play. When I played the devil with auto-tap I figured it would use the crypt, the stomping ground and either of the other two lands. Instead it used the crypt and sacrificed the familiar, leaving me unable to cast the butcher with just the stomping ground and pathway left in play.

    I was able to recover that game but I've lost…

    1 vote

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  7. new supported devices

    This is another one of posts about compatibility. I would like that my device supports Arena. My device is Xaomi Redmi Note 7. This model is quite popular in China and I hope I see it in supported in the future . All the best.

    2 votes

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  8. Auto Sign-in

    When selecting "Report Bug" from app homestretch, upon redirect to website have the two servers connected to recognize the account, thereby eliminating the need to login.

    1 vote

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  9. Peer into the Abyss

    I use peer into the abyss in a 230 card deck. I am finding that I do not have enough time to click on 100 cards to discard. Than the game just concedes me from the game. Could you make it so that I only need to click on the 7 cards I want to keep rather than the 100 cards I want to get rid of?

    8 votes

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  10. I was unable to make my opponent the target of spells.

    (PC) I was unable to make my opponent the target of spells like Sweet Oblivion and Sleep.

    4 votes

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  11. Valkmira Protector Shield dont prevent damage from oponent Dogged Pursuit.

    Also Oponent had Marauding Blight-Priest and trigger extra damage after it gain heal from Dogged Pursuit didnt was prevent either.
    Suppose to prevent 1 point of damage of eacho source so especting to.
    Prevent damage from Dogged Pursuit, but dogge pursuit also have a gain 1 point of life trigger Blight-Priest but I get 1 point of damage prevent for each Blight-Priest.

    3 votes

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  12. 10+ opponent open hand

    I was playing the quick draft of kaldheim and my opponent start with 10+ open hand.

    At the begining, the server disconnect for no reason. After I reconnect in few second, the game shows me my opponent start with about 10 cards (I lost my count).
    I don't know it just display problem or he/she played with 10+ card. Please check the log!

    thanks,
    Langlangago

    2 votes

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  13. Immersturm Predator doesn't get a a counter

    Platform is PC.

    I attacked with Immersturm Predator my opponent and targeted their "Cling To Dust" that was in their graveyard and exiled it, but the Predator did not get the +1/1 counter. Opponent was also tapped out so it did not "fizzle" or anything like that.

    6 votes

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  14. Sarulf, realm eater

    I was playing in limited and oponent has Sarulf. It get a +1/+1 counter everytime I did something: crew, cast a card,... In fact, I have just 1 card in graveyard and it has 7 counter!

    I lost becuase of this.

    Spanish Windows 10

    4 votes

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  15. The following cards are horrible and making the game no fun.

    FYNN THE FANGBEARER. Common guys, a cost of 2 and 2 poison counters!! All you see are low cost deathtouch decks. Not fun at all. Maybe one Poison counter and a summon cost of 5. RAINDANE GOD OF THE WORTHY cost of three is ridiculous. RIGHTOUS VALKRIE this card should be banned outright everytime see it and its alot. I just leave the computer and make my opponent wait until all the timers are gone for putting this incredibly overpowered cheesy card in their decks. YOU guys can do better. please ban, fix, up the cost, or make them multicolored…

    2 votes

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  16. your game sucks. you make ****** cards that aren't fun

    not fun. the list of cards that are not fun is too long. you need to **** can the whole staff and start over. grow up.

    2 votes

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  17. No opportunity to sacrifice Alseid of Lifes Bounty

    I was blocking with 2 Alseid fo Lifes Bounty and another creature. I was going to sacrifice one to protect the other but was not given the choice. Lost the game. Sick of losing games due to bugs.

    3 votes

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  18. Russian Translation Issue

    when changing the language from Russian to English, the title remains in Russian

    1 vote

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  19. Game breaking bug with spec lands

    It seems to be only with special lands. There's been no real rhyme or reason besides when I have 5 or more lands (either special lands or regular). But the land will glitch into the middle of the play field (as depicted) and won't seem to activate as being in play until the end of the turn. During this game was the worse I've seen it as it affected 1. Paying for things and 2. Seemed to but the game out so bad that I couldn't see what was being played, couldn't play anything, couldn't take any actions during anyone's…

    1 vote

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  20. 1 vote

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