MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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15417 results found
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Draft Pick invisible
Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.
20 votes -
Resolution on MacBook
After the latest Update to Crimson Vow the resoultion on a MacBook Air is a mess. I can suddenly only choose one resolution and the windows is ether tiny in window mode or when I choose fullscreen mode on the left and right side there is some space missing so I cannot see the pets and the whole cards on the stack - which makes it not possible to play the game. Before the latest update all was working. (macBook Air 2020)
21 votes -
creepy puppeteer trigger not firing when enchanted
When attacking with a [Creepy Puppeteer] enchanted with an opponent's [gift of fangs] and a [persistent specimen], the trigger to make the skeleton base 4/3 went on the stack, but when I said yes, nothing happened. This occurred twice in a row.
13 votes -
Gold not
Not receiving gold for dailies.
My gold total has not been increasing despite completing my dailies.
24 votes -
Can not sacrifice ollenbock escort during combat
Playing on iOS iPad
Premier draft
Opponent attacks, I declare blockers, ollenbock escort and another creature. Before damage I want to sac the ollenbock escort to pump the other creature. I am not given the option to sac the ollenbock escort and both my creatures die.42 votes -
Resolution on Mac after last update
Have resolution problem after last update. Before that didin't have any issues
I play on 1440x900. Thats highest resolution on my Mac and one and only one available on MTG Arena. No matter if I play on full screen or in window. Still don't see full card description :(53 votes -
Screen Resolution
PC
Cant change resolution.
No other options.
Game start in window mode by default no matter how I set it. Edit the reg but the game overwrites when it start.
Was playing 1280x720 before. My monitor is 1024x768 with and hdmi to vga adapter. Never work well, constantly going to one resolution to another between matches. Just entering the config screen solves the issue. I would play in my native resolution, but the cards dont show in a 4:3 aspect ratio.
I find incredible how you manage to broke something new with every update. Just need my screen settings not…35 votes -
Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
23 votes -
gold
Not receiving any gold from 3 completed dailies today
started today at 800 gold, finished all 3 dailies that were each at least 500 gold and my 800 total is still there.29 votes -
Can’t submit bug report
Try to submit a bug report.
iOS
See screenshot.
To be able to submit a bug report.
20 votes -
didnt receive any cards after opening packs
Upon opening 10 packs of the new set i did not receive any cards from the set, can you please have a look at this and maybe reset it?
8 votes -
Scute swarm eats time
Scute swarm eats all my time out.
It's ok to let this card legal, but we need some logics to improve the ability of the app to reduce or eliminate the animation, because it does not eat the owner's time, but the opponent's and that's not fair. Because even if we could be able to block or do anything to play and win the match, this never happens because the lost of time out as a bug also skips our turns... please reduce the specific animation or create an exception for Scute swarm.26 votes -
Claim all mastery orbs at once
Can you please implement a feature to allow users to redeem all the mastery orbs at the same time? Or add a way to cancel the animation. It is honestly the most painful part about your mastery passes. It's something I actively do not look forward to doing. But I still do use them as the value loss for not using them is even more painful. It feels incredibly time consuming to be sitting there for 2-3min slowly claiming each one at the end of the season.
5 votes -
Game client does not close on exit.
When I close the game, it freezes and I need to shut it by force through right click - Close window. Otherwise it gets stuck forever. Happened every day since last week.
20 votes -
Support M1 (apple silicon) on macOS
Please release a fat binary of MTGA for macOS that also supports the M1 arm chip. The CPU and power requirements are needlessly increased by running the game through the intel emulation layer.
23 votes -
got gems instead of a rare card when opening a pack of an incomleted series
I got 20 gems instead of a rare card when opening a pack of an incomleted series (kaldheim)
10 votes -
Stop
Stop giving us 20 gems in the rare or mythic slot. It is the only reason you want a pack to begin with and a rare or mythic is worth far far far more than 20 gems. It feels like we are being intentionally scammed. Just stop.
6 votes -
Please fix your matchmaking
Your matchmaker is constantly making me play a mirror match. Nine games out of ten will have at least one card in common with my deck. This makes for stale matches, especially when playing a control deck. Please make the match maker random!
6 votes -
Concede on the sideboard screen
My opponent concedes as they say it was a bad matchup, goes to sideboard and concedes the whole match there and I just get 1 step in the ladder.
7 votes -
Collected company
Get collected company out of historic. Instant speed two creatures is just too good for this format. I mean for christ sake if you’re going to ban two Manna counter spells then ban 4 mana instant speed bs too.
16 votes
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