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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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24757 results found

  1. When Lotus Cobra is removed when it's ability is on the stack, the rest of your turn hangs

    Steps: Have lotus cobra on the field, trigger the ability onto the stack. Before it resolves, remove it from the field (bounce or any creature removal all work). Your turn hangs until you time out. Happens on PC and iOS. Probably happens because wizards of the indie development company decided to have the animation trigger on top of the cobra for some reason and did precisely 0 testing.

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. draft queue restarted

    Very weird: i was in the middle of a premier draft drafting phase and cards stopped being passed. I restarted the client since it seemed frozen, but there was no active draft to return to, and the queue started over (loosing the progress and beginning a new one). I hope the log captured the bug.

    1 vote

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  3. booster gave me Gems instead of a card. (I dont have all the collection yet)

    I opened a Brothers War booster and the game gave me gems instead of a rare card (retro artifacts). And I dont have all the rares or mythics.

    3 votes

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  4. Mishra, Tamer of Mak Fawa - Bug with not being able to sacrifice lands

    There is a incorrect rules happening with Mishra, Tamer of Mak Fawa.
    It states Permanents you control have “Ward—Sacrifice a permanent.”

    But trying to remove it with Powerstone Fracture, the game does not allow me to sacrifice a land to pay the ward cost, which it should based on mtg rules on which a land is a permanent.

    This error cost me a quick draft so i would appreciate getting the entry refunded.

    1 vote

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  5. draft cannot rejoin the match after the game crashed

    without reason the game crashed and i couldt rejoin. if i dont get some refound, i am gonna leave this game, too many times this happened, and i had just purchsed 20$ of gems

    2 votes

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  6. Liberator, Urza's Battlethopter

    Using Liberator as your Standard Brawl commander only let's you use plains for deckbuilding and only if you use the suggest lands button. Technically you should only be able to use colorless land? bug?

    suggestion
    It would be nice if it let you pick whatever color lands you'd like that are basic. Restricting to white feels odd.

    1 vote

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  7. Player using banned card in traditional standard event

    A player was using the meathook massacre in a standard tradditional event and win the game with it... IDk the log archive is too big, can't attach

    1 vote

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  8. Braids bug

    When playing against Braids, my opponent has apparently chosen to sac something but my screen gets stuck on showing their selection process. However, I can't do anything: clicking creatures or lands or enchantents or planeswalkers does nothing. Instead my timeouts get used and I get a warning for not having done anything in a while until I blow up and lose.

    This has happened twice now so not a one-off. Can't see anything in the suggested bugs below so any idea as to what causes this, how to fix it or at least move forward when the stucking happens next…

    1 vote

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  9. Suggestion

    I am very curious. I played a game yesterday and someone played a Black Lotus! Has it been released? Or a version of it. This happened in Alchemy General Play.

    1 vote

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  10. Bug on android

    When you attack with kessig naturalist/Lord of the Ulvenwald and it is killed before you are able to choose a land type from its trigger, it will not let you chose it and will just run your timer out and skip your turn.

    4 votes

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  11. Silver-Fur Master as atacking copy(with Thousand-Faced Shadow)

    If i create an atacking token that's copy of atacking Silver-Fur Master (use Master Thousand-Faced Shadow on SFM) possibles is:

    case 1) this is my last possible spell ability (i cant control anything becouse i don't have any movments) atacking copy of Silver-Fur Master(token) dont apply "Other ninja and rogue creatures you control get +1/+1"

    case 2) if i use all same way and i have mana to play another ninjitsu -
    "Other ninja and rogue creatures you control get +1/+1" work correctly i can press

    1 vote

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  12. Daily deal purchase issue

    I purchased a card in the daily deals yesterday on 28/11/2022 ("Urza, seigneur protecteur" in french) and the card doesn't show up in my collection. I've wasted my coins for nothing. Please Wizards, fix this issue.

    1 vote

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  13. Mentor’s Guidance? Bug

    I am playing historic and cast Mentor’s Guidance with no creatures on under my control. My opponent field of ruin’s my Steam Vents, I float a red in response since it should give me more live draws. I get my untapped mountain. Resolve the Mentor’s Guidance. Scry 1. Keep the top. And I didn’t get to draw that I scry’d to the top. This bug likely cost me the game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Gem received instead of cards (Retro Artifacts)

    While opening a BRO pack, I have received a gem instead of a mythic from Retro Artifacts. I don't have all the mythics from Retro Artifacts collection, so I guess I should have received ne instead of a gem.

    3 votes

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  15. Opponents working the timer??

    What is the point of the timer if it’s so easy to abuse? People miss the timers over and over just milking the clock but never get punished?

    Also how is this the “customer service” to just add a blog post nobody looks at?? I searched through this list and over 50% of the **** talked about here isn’t even resolved? So there is one place to complain and still nothing happens?
    How expensive is this game to upkeep? How come so many other companies succeed at it and make way less money?

    1 vote

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  16. Improve the Bot (AI) opponent.

    I used to play some really old Magic games that are now no longer available on Xbox and Playstation (Magic 2012, Magic 2013, etc.). There was no Player versus Player in those old Magic games so you were forced to play the AI which was great because the AI actually posed a CHALLENGE! The Ai in Magic Arena is absolutely horrendous! It plays moderately decent cards and poses a joke of a challenge in the beginning of the game but turns into a lame duck shortly thereafter. All it does is stand there like a combat dummy and allows you…

    6 votes

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  17. gurgling anointer

    does not trigger on death

    4 votes

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  18. Hobbling Zombie costs more mana in challenge match

    Hobbling Zombie costs 1 colorless mana and 1 black in my deck builder and when playing Alchemy Play, but costs 2 colorless, 1 black when playing a challenge match against my friend.

    The attached screenshots are from my a bot match, Alchemy Play, and a challenge match.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  19. spellgorger weird not getting triggers

    spellgorger weird was not reciving its +1/+1 when noncreature spells were being cast

    1 vote

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  20. Rate your Match

    Product: MTG Arena
    Add an option to rate a match after finishing one and set up a system where you can opt into Rating based matching where the "algorithm" matches you against opponents who have decks similar to matches you enjoyed. The rating system can be active at all time while this Rated format would be a toggle-able feature within your settings.
    This would obviously not be used in ranked. It would give players more enjoyable games in the long run. Also would decrease the pain casual players feel in Arena

    1 vote

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