MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
24238 results found
-
Lotus Cobra Bug
The new Brothers War patch made it so that the Lotus Cobra landfall trigger is displayed on top of the Lotus Cobra itself when it is on the battlefield.
However, if Lotus Cobra is removed from the battlefield before its landfall ability is resolved, when it does become time for the landfall ability to resolve, the game becomes bugged and the player cannot take any actions.
I think this happens because the lotus cobra landfall ability needs to be displayed on top of the existing lotus cobra on the battlefield, but if that lotus cobra is removed, there is no…
11 votes -
Decklist is Glitched white
There appears to be a problem with the Deck List. It appears to be white and does not show the number of copies of the card in my deck. This is occurring in both deck builder and in traditional ranked play when sideboarding cards. Anyone else experiencing similar issues?
15 votes -
sealed loss
I just won a game of sealed but it was counted as a loss. I was 1-2 going into the game. This "loss" puts me at 1-3 meaning that I can't play anymore games. I don't know if it is relevant, but my opponent conceded during their second main phase.
5 votes -
Brother's war update, Blanks
Some crucial infos are blank during games, including card names, P/T of creatures, lifepoints, amount of copies when sideboarding, amount of packs left unopened. Pretty much everything aside from mana costs that's supposed to be numbered was a blank. It has happened during the first event I played after uploading, which was a traditional explorer event that cost 750 gems. I'm not going to risk launching another game given these circumstances, and therefore don't have any other screenshots. I think this calls for a refund given the unacceptable conditions in which I had to play
8 votes -
brutal
Brutal Cathars alternate card style has no text on either side. The effects go off and work as they should but with a blank text box its confusing. This appears in all zones, including deck builder
1 vote -
MTG Arena will not open on PC after BRO update
I downloaded the Brothers' War update in order to play Arena on my PC and it wont launch. Gets stuck on the initial black screen with the Arena cursor there on the screen.
3 votes -
Escape to the Wilds Freeze
After the new update, playing Escape to the Wilds, then attempting to play Thran Portal freezes the game, preventing me from playing any cards until I concede
7 votes -
1 vote
-
Card Not Loading
I was as not able to see many of the card options that were passed to me. The timer would run down and I would just be assigned whatever cars the system thought I should get
1 vote -
Giant fada white card kept tapping for mana instead of letting me block with it caused me to lose game.
Giant fada white card kept tapping for mana instead of letting me block with it caused me to lose game.
Really ridiculous when the other player noticed and exploited it, I don’t want rude negative feedback or unnecessary suggestions.1 vote -
Stone Brain
Stone Brain doesn’t allow player to name a card, rendering it useless. I’ve lost a Bo3 ranked game because of this… :(
65 votes -
Retro Artifact Distribution Improvement
The Brothers War packs may include a "Retro Artifact" in place of one of the commons. This is an expected mechanic per this wizards article: https://magic.wizards.com/en/news/mtg-arena/mtg-arena-state-game-the-brothers-war
The way I see it Retro Artifacts should be in addition to, not in place of, an existing card. Getting an additional card feels great even if I never expect to use it. Instead the system at present will rip a card I desire out of my pack (a Brothers War common which will work in my standard decks), and replaces it with a card that can only be played in a mode I…
2 votes -
Buying multiple packs at a time gives no progress towards gold packs
When I logged in to get my Brother's War packs, I bought 2x15 packs with gold and didn't get any progress towards gold packs. I bought 1x pack with gold and it gave me progress toward a gold pack. I am missing 30x progress towards gold packs (3 gold packs), please remedy.
5 votes -
My opponent's Caged Sun disabled proper autotapper
During a game of phantom sealed my opponent played caged sun naming blue. Immediately after, the game seemed incapable of identifying how much mana I had at any moment and autotapper would tap at most 4 mana before asking me to pay the remaining. I had an 8 drop that I couldn't cast but it had the blue highlight indicating I could and a 4 drop had me manually tap lands to cast it since autotapper was freaking out, for example.
9 votes -
Difficult logging in, cannot play "can't submit deck"
As of brothers war update I'm having a lot of troubles logging on (get 'connecting to server' for a few minutes and then told to check connection). When I can actually log in, I can't play any games, as soon as I press play or attempt to submit a deck (phantom draft) I'm told that it can't submit deck.
I have tried: restarting the phone, reconnecting to wifi, connecting through mobile data, and reinstalling the client.
Id love to pay y'all for some new cards but can't pay you until this is resolved.
10 votes -
Incorrect Damage Calculation (again)
After patch, still getting errors when damage is dealt. Although this has been going on for a very long time so I'm doubtful it's going to be addressed.
Attacked by my opponent when I had 14 life. I block some of the attackers, three get thru dealing 13 damage and I lose match with -3 life. I should of had 1 life left as no other effects were dealing damage.
Attacked by a red creature. Had a white creature with Protection from Red and blocked with it. Both creatures died when my Protected one should of received no damage from…
2 votes -
Audio issue on IOS
So before this latest update i was able to use and play music on my phone but now it pauses every time MTG is open. Pretty annoying and definitely needs to be reverted to what it was before so i can listen to things while playing…
8 votes -
Cards Disappeared
Hello,
Opened initial three packs of Brothers War and followed by a several more off of the Mastery Pass. I got several Mythics and rares. I logged out for several hours and when I returned to check out the new cards they were all missing. I now only have 2 rares and 1 mythic. I don't have a screenshot, this is the first time this has happened on my account. Any ideas or ways to bring back those cards?1 vote -
Bug on PC
When multiple options are given for casting a card (ex: casting with casualty, or kicker) on PC the game freezes and doesn't allow you to cast the spell or cancel the action giving you no choice but to concede. This makes the game totally unplayable on PC and is new as of 11/15 please fix ASAP
1 vote -
Trample damage distribution
When I tried to assign trample damage between a creature and the opponent in a sealed match of Brothers' War the game froze. When I had restarted (and the app needed an additional 14MB download, despite being up to date earlier) my match was lost. Playing on PC.
2 votes
- Don't see your idea?