MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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16825 results found
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Daily wins providing incorrect rewards
Daily win rewards providing ICR instead of gold at 4/15 wins.
15 votes -
Stop with Alchemy in Historic please!!
Hi,
Please, PLEASE stop putting Alchemy and other digital only cards cards in Historic (or other non-alchemy formats for that matter..)
It's such a dumb format now, just as Alchemy itself is just horrible.If you want to have Alchemy/Jumpstart on Arena, fine, but please leave Historic alone! If I wanted something where cards get made out of nothing I'd be playing heartstone or Eternal.
Jumpstart Horizons and Alchemy should not exist.
28 votes -
Thank you for ruining the game
I think the tittle says it all, instead of wasting your time coming up with new formats and collections that no one can keep up with, what about instead focusing on improving the arena client? Or the fcking shuffler, or the matchmaking? Is impossible to have a pleasant time every time I try to play this game, the amount of money needed to keep playing on queue is totally unacceptable and when free to play players like me finally manage to build a good card collection you guys keep fcking printing cards like there is no tomorrow, I didn't even…
5 votes -
Game crash
the game crash on the deck selection area before to join a battle.
Select the desk icon, roll the mouse wheel or the scroll bar to select your deck, then freeze and crash the game.63 votes -
Unable to log in: Attach failed to drop other attach
In the login screen, I get either :Unable to log in: “ Attach failed to drop other attach” or “authentication failed due to timeout”. I have reinstalled the app and used both iOS and Android devices but am still unable to login after more than half an hour. Arena status webpage indicates no issues at the moment. Please provide a fix for the issue.
6 votes -
32 votes
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rope
You guys need to penalize rope burners. At least in anything outside of standard play.
Once, fine after that, you've given an exploit that is used to an obnoxious advantage.
"give people a means to exploit a situation and they will". At least in person there are penalties for these behaviors.
10 votes -
Alchemy issue
2 suggestions for Alchemy issue :
Standard, Historic, Alchemy (standard/historic) in a separate mode.
Or
Arena Historic (Bo1) with Achemy and Traditional Historic (Bo3) without Alchemy
35 votes -
17.12.2021- Purchased Daily Deal Cards Not Showing Up
Hello Wizards! I purchased 3 cards in the daily deal today, and they not show up in my card list, even the money was spent. Please solve this issue
22 votes -
Direct Challenge Brawl Broke
Direct Challenge brawl will give invalid deck prompt and then lock out of all deck selection.
38 votes -
Friendly brawl challenge going through as 60-card
Friendly brawl challenge going through as 60-card
24 votes -
Standard 2022 too predictable, same cards, same decks, boring boring boring
Hi. Can´t you design a more predictable standard game? Every game is turn 1 shambling ghast, eye twitch, extra turn, blood in the snow, same boring decks, same cards... I do not play for fun, Ive been forced to play decks to achieve victories to win daily coins. So I do not build decks for my fun, Arena forces/direct a player to a kind of playstyle, so there is no individuality, everyone just playing to win. I like standard because I like new cards, new sets, but you have designing powerful/broken cards that there is no reason not using them.…
5 votes -
Can't remove card from deck
I can't remove an the original Cosmos Elixir from a deck after Alchemy altered it. 2021.12.10.3971.904583
25 votes -
Emotes unequipping
Every time Arena crashes (which is often because it's an unstable mess) it unequips all my emotes. Either fix this, or reimburse me the paid for emotes as they are essentially a faulty product.
13 votes -
Incorrect rules interactions or bug
Why I couldn't exile Rahilda, Feral Outlaw with Vanishing Verse?
Isn't it mono colorued?7 votes -
Impact on in game economy
The latest release of Alchemy was the final straw for me, an avid MTG player since Scars of Mirrodin, and spender of on average around £100 a month on Arena.
The shear volume of rares being released, the lack of any in game mechanism for 'dusting', trading, or likewise, and understanding that cards can now be reduced in quality with zero refund opportunity having removed all consumer confidence in my purchases has just made me delete my payment details from the Arena client, and I'll no longer be a pay to play player.
I fully understand that Wizards couldn't care…7 votes -
Program close
The program close when on the play screen, before lanching a match. It look like a missing file: see debug.log
[1130/224511.173:ERROR:directoryreaderwin.cc(43)] FindFirstFile: Le chemin d’accès spécifié est introuvable. (0x3)
6 votes -
Permanent Pauper Historic Format!
Many of us look forward to pauper events, but it's never enough. It would be awesome to be able to use our thousands of common wildcards to build pauper decks. Imagine being able to play pauper in free or ranked mode.
53 votes -
midweek magic alchemy singleton duplicate rares
Midweek Magic Alchemy Singleton rewards gave me two rares I already had 4x of.
17 votes -
Not receiving quest rewards
I’m not receiving gold for completing quests.
20 votes
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