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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16616 results found

  1. paradox engine

    are you ****** joking? paradox engine isnt banned? are you ****** *****? are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned? are you ****** *****?are you *** joking? paradox engine isnt banned?…

    26 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Clicking mulligan results in keeping hand

    When selecting to mulligan, the game just kept the hand. Clearly, no one is keeping a one lander hand in limited - resulting in loss due to lack of lands

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  3. Matchmaking too difficult

    The matchmaking is ******, always no funny games, when I change my deck, the opponent change too and no funny game too, you are creepy moneymaker...

    13 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. log bug

    Log in death loop. Correct user/pass, but returns to log screen forever

    18 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  5. Coven bugged / not working on Arena?

    Coven seems to be bugged. I've had it activate once so far with a field of seven creatures, but second game didn't seem to activate at all with a field of 3-4 creatures, all with ability text boxes. What are the parameters for Coven?

    12 votes

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    8 comments  ·  Product Suggestion  ·  Admin →
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  6. Loading initial scene

    Game won't load past "loading initial scene" tried reinstalling and restarting computer still doesn't work.

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Cannot Log In even if my password is correct.

    I cannot login even if my password is correct, after it loads up it will return to log in screen

    7 votes

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    1 comment  ·  Product Suggestion  ·  Admin →
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  8. Constructed Rank Didn't Raise Rank

    1. Play Standard Ranked
    2. Android 11
    3. Constructed Rank Didn't Raise Rank
    4. Raise Rank
    156 votes

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    49 comments  ·  Gameplay  ·  Admin →
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  9. Daybound and Nightbound Mechanic not working

    I was playing in a innistrad sealed event and my opponent had tovilar, once it became night it never turned to day again despite me casting multiple spells. Pretty busted for the werewolf player

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  10. Waiting for Opponent endlessly

    No matter which queue I pick, I just get "waiting for opponent" endlessly, even on bot matches.

    5 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Please add (and document it somewhere) possibility to have translations to other languages

    I have created an app that allowed to translate the client prior to version 2021.9.0.3880.888241. Unfortunately that version has more rigorous checksum checks and Arena is rendered unusable in the process. Modified files are deleted but original ones are not being downloaded.

    My project mtgpopolsku.pl was used by many players that don't know any of available languages. My voluntary (and completely free) work was beneficial to you and I even have permission to do so.

    Please add a way to translate the interface and card database and to add new language to drop-down menu in settings.

    20 votes

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    4 comments  ·  Text Translation  ·  Admin →
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  12. Draft stuck on "Waiting for other players to pass a draft pack..."

    Have been stuck on Pack 1 Pick 8 for 20 minutes, still on "Waiting on other players to pass the draft pack..."

    Presumably the draft is happening without me as the packs are moving their way around the group, but I haven't been able to pick a card for 20 minutes. I imagine soon it'll be done with the draft and I'll have a random collection of cards that were picked for me (and the 8 I did pick). Annoying as I was happy about how the draft was going so far...

    Could I at least please have my draft…

    60 votes

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    28 comments  ·  Events  ·  Admin →
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  13. No Decks to Choose in Color Challenge

    On the color challenge I was midway through a fight with green and my game crashed. Now it tells me to pick a deck and when I do no decks pop up. It's not auto loading the deck either and I can't play until I can finish green. It's stopping me from ever getting to ranked play.

    305 votes

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    116 comments  ·  Gameplay  ·  Admin →
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  14. Day/Night Not Functioning

    I'm playing on a Windows 10 machine, with the version of Arena released today.

    First game with the new set. I played two spells on my turn in order to flip my opponent's scary werewolf back onto its human side. The "Day" transition effect did NOT occur as my opponent's turn began. The indicator on the left side of the screen DID change to daytime (see attached screenshot). But my opponent's werewolf remained on its night side (see screenshot).

    You might want to fix this, y'all. It's only, you know, the key functionality of the headline mechanic of the set.

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. cant buy gems

    after I patched for the Midnight Hunt update, I went to the store to buy gems, but there is no option for gems "featured, Packs, daily deals, bundles, avatars, sleeves and pets" are the only options present in the store.
    PC

    7 votes

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    3 comments  ·  Product Suggestion  ·  Admin →
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  16. authentication failed

    I am getting an authentication failed while trying to log onto the game. I am using an android and I have restarted my device.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Trade Feature

    MTGA is really fun and enjoyable. But i would like to balance it better with physical, paper magic cards and play with my family and friends. I looked it up and apparently MTGO has a trade feature. Also it allows you to turn in complete digital sets for physical paper sets for a reasonable fee. I would like to see this implemented into MTGA in the future. Allowing players to trade amongst each other would be awesome! And allowing us to trade in complete digital sets for real, physical paper ones would encourage me to actually buy into the $100…

    11 votes

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    4 comments  ·  Product Suggestion  ·  Admin →
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  18. Unable to submit deck

    Every day, when I try to play Arena in basic play mode, I am unable to play due to not being able to submit ANY deck that I have, including the pre-generated decks given to me by the game itself. Y'all need to fix this.

    82 votes

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    5 comments  ·  Product Suggestion  ·  Admin →
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  19. Daily Quest not counting spells casted

    I am playing with a monogreen, and after a match it counts only some of the spells as the color of the spell requested to finish the quest.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Daily Quest Progress Stuck

    Multiple Daily Quests progress stuck even when conditions are met.

    139 votes

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    10 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues